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126 .....1 am 10-12-2001 14:36 Pagina 21
Before Calling Service
Please make these simple checks before calling service.These tips may save you time and money since
charges for receiver installation and adjustments of customer controls are not covered under your
warranty.
Symptoms
"Ghost" or double images
No power
No picture
Good picture but no sound
Good sound but poor color
Poor picture
Snowy picture and noise
Horizontal dotted line
Television not responding to
remote control
No stable or not
synchronized VGA picture
If your problem is not solved
Turn your TV off and then on again once.
Never attempt to repair a defective TV
yourself.
Check with your dealer or call a TV technician.
Items to Check and Actions to follow
•
This may be caused by obstruction to the antenna due to high rise
buildings or hills. Using a highly directional antenna may improve
the picture.
•
Check that the TV's AC power cord is plugged into the mains
socket.
•
Unplug the TV, wait for 60 seconds. Then re-insert plug into the
mains socket and turn on the TV again.
•
Check antenna connections at the rear of the TV to see if it is
properly connected to the TV.
•
Possible broadcast station trouble. Try another channel.
•
Adjust the contrast and brightness settings.
•
Check the Closed Captions control. Some TEXT modes could
block the screen.
•
Switch your VGA-source to a correct display mode.
•
Increase the VOLUME.
Check that the TV is not muted, press the ¬ button on the
•
remote control.
•
Adjust the contrast, color and brightness settings.
•
Sometimes, poor picture quality occurs when having activated an
S-VHS camera or camcorder connected and having connected
another peripheral at the same time. In this case, switch off one of
the other peripherals.
•
Check the antenna connection.
•
This may be caused by electrical interference (e.g. hairdryer, nearby
neon lights, etc.)
•
Turn off the equipment.
•
Check whether the batteries are working. Replace if necessary.
•
Clean the remote control sensor lens on the TV.
•
You can still use the buttons at the front of your TV.
•
Select the TV mode to be sure your remote control is in the TV
mode.
•
Check if you have selected the correct VGA mode in your PC
(640x480, 640x400, 640x350, 856x480, 800x450, MAC II, SVGA,
XGA).
Tel. number Philips Customer Care Center
800-531-0039
21
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