Before Calling Service - Philips 26HF7955H/27 User Manual

Before Calling Service

If you are experiencing problems, check this list of symptoms and suggested steps to take
before requesting service. You may be able to solve the problem yourself.
Note: Please become familiar with the commercial features as described in TV installation / Setup
because the effects of several of these features, if not thoroughly understood might appear as faulty
operation.
Symptoms
Installation • TV does not respond
to commands
(volume, channel,
power), or cannot be
turned on (if it is off).
Or cannot be turned
off (if TV is on).
• TV turns off by
itself.
Picture • No Picture
• There is picture but
no sound
6
Suggested steps to take
• Check commercial TV setup (TV installation /
setup) menu, including power on, volume minimum
/ maximum features. See page 14 and 23.
• TV automatically turns off after approximately
5 minutes when no RF signal is present (unless
POWER ON = FORCED). See page 23.
• Check Energy Saving Programmability setting (see
ESP) in TV installation / setup. See page 25.
• Check that the antenna / cable is connected
properly at the rear of the TV.
• Check Tuning Mode setting (Air / Cable).
• Possible TV station problem. Try another channel.
• Try increasing the volume.
• Check that the sound is not muted. If it is, press
the MUTE button on the remote control to
restore sound.