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B
C
EFORE
ALLING
Below is a list of frequently occurred symptoms. Before you call for service, make these simple
checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom
No power
No picture
Good picture but no
sound
Good sound but poor
colour or no picture
Snowish picture and
noise
Horizontal dotted line
Double images or
"Ghost" images
TV not responding to
remote control handset
Cannot access FM radio
(FM Radio Mode)
S
ERVICE
What you should do
•
Check the TV's AC power cord is plugged into the mains socket. If there
is still no power, disconnect plug. Wait for 60 seconds and re-insert plug.
Switch on the TV again.
•
Check the antenna connection at the rear of the TV.
•
Try another channel to confirm whether it is a particular TV station
problem or otherwise.
•
Try increasing the volume.
•
Check that the sound is not muted. If it is muted, press the Mute button
on the remote control to restore sound.
•
Try increasing the contrast and brightness setting.
•
Check antenna connection at the rear of the TV.
•
Possible electrical interference e.g. hairdryer, vacuum cleaner, etc. Switch
off appliances.
•
Possible poor positioning of antenna. Using a highly directional antenna may
improve reception.
•
Aim remote control handset directly at remote control sensor lens on the
TV.
•
If still not responding, check whether plastic insulation sheet is removed
and the battery is not placed correctly (words on battery facing you).
•
Try changing the battery.
•
Check whether the connection from FM Antenna socket to the FM Radio
mains is done correctly.
23
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