HP Stream x360 11-aa000 User Manual
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HP Stream x360 11-aa000 User Manual

HP Stream x360 11-aa000 User Manual

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  • Page 1 User Guide...
  • Page 2 Intel, Celeron, and Pentium are trademarks of bound by the terms of the HP End User License Not all features are available in all editions or Intel Corporation in the U.S. and other Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5 Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
  • Page 6 Processor configuration setting (select products only)

  • Page 7: Table Of Contents

    Airplane mode key ......................15 Operating system controls ..................... 15 Connecting to a WLAN ........................16 Using HP Mobile Broadband (select products only) ................16 Using GPS (select products only) ...................... 17 Using Bluetooth wireless devices (select products only) ..............17 Connecting Bluetooth devices ..................
  • Page 8 Manually initiating and exiting Hibernation (select products only) ..........28 Setting password protection on wakeup (exiting Sleep or Hibernation) ......... 28 Using HP Fast Charge (select products only) ....................... 29 Using the power meter and power settings ......................29 Running on battery power ........................... 29 Factory-sealed battery ........................
  • Page 9 Downloading a BIOS update ......................43 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 44 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............44 11 Backing up, restoring, and recovering ......................46 Creating recovery media and backups ........................ 46 Creating HP Recovery media (select products only) .................
  • Page 10 What you need to know before you get started ............. 48 Using the HP Recovery partition (select products only) ..........49 Using HP Recovery media to recover ................49 Changing the computer boot order ................50 Removing the HP Recovery partition (select products only) ......... 51 12 Specifications ............................

  • Page 11: Starting Right

    The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

  • Page 12: More Hp Resources

    Guidelines for posture and work habits that increase your comfort ● and decrease your risk of injury Select the Start button, select All apps (required on ▲ some products), select HP Help and Support, and Electrical and mechanical safety information ● then select HP Documentation. ‒ or –...
  • Page 13 *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 14: Getting To Know Your Computer

    Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 15: Right Side

    Component Description Drive light Blinking white (select products only): The hard drive is ● being accessed. Amber: HP 3D DriveGuard has temporarily parked the hard ● drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select products only) on page...

  • Page 16: Left Side

    Component Description Off: The battery is not charging. ● Power connector Connects an AC adapter. Left side Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to ●...
  • Page 17 Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps (required on some ▲ products), select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 18: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps (required on some products), select HP Help and Support, and then select HP ▲ Documentation.

  • Page 19: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 20: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ● Chapter 2 Getting to know your computer...

  • Page 21: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader Component Description Speakers Produce sound.

  • Page 22: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with key or the spacebar. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
  • Page 23 Icon Description Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. Mutes or restores speaker sound.

  • Page 24: Labels

    Component Serial number Product number Warranty period Model number (select products only) Component HP product name (select products only) Model name (select products only) Product number Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ●...

  • Page 25: Connecting To A Network

    In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●...

  • Page 26: Connecting To A Wlan

    Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display.

  • Page 27: Using Gps (Select Products Only)

    Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, make sure location is enabled under the Location setting. Type location in the taskbar search box, and then make the selection for location.
  • Page 28 Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Chapter 3 Connecting to a network...

  • Page 29: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones.

  • Page 30: Using Sound Settings

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately.

  • Page 31: Setting Up Hdmi Audio

    Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. ●...

  • Page 32: Discovering And Connecting To Miracast-Compatible Wireless Displays (Select Products Only)

    Discovering and connecting to Miracast-compatible wireless displays (select products only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast: Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a ▲...

  • Page 33: Navigating The Screen

    Navigating the screen You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) ●...

  • Page 34: Two-Finger Pinch Zoom

    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your ● fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your ●...

  • Page 35: Four-Finger Tap (Touchpad Only)

    Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Tap four fingers on the Touchpad to open the action center and view current settings and notifications. ● Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows.

  • Page 36: Using The Keyboard And Optional Mouse

    Using the keyboard and optional mouse The keyboard and optional mouse allow you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions.

  • Page 37: Managing Power

    Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession.

  • Page 38: Manually Initiating And Exiting Sleep

    Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: Close the display. ● Select the Start button, select the Power icon, and then select Sleep. ● You can exit Sleep in any of the following ways: Briefly press the power button.

  • Page 39: Using Hp Fast Charge (Select Products Only)

    When the battery charge remaining is between zero and 90%, the battery will charge to 90% of full ● capacity in no more than 90 minutes. To use HP Fast Charge, shut down your computer and then connect the AC adapter to your computer and to external power. Using the power meter and power settings The power meter is located on the Windows taskbar.

  • Page 40: Factory-Sealed Battery

    Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. Type support in the taskbar search box, and then select the HP Support Assistant app.

  • Page 41: Resolving A Low Battery Level

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are aboard aircraft.

  • Page 42: Troubleshooting Power Problems

    When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery ● When you connect the computer to AC power: The battery begins to charge. ● The screen brightness increases. ● ● The power meter icon changes appearance.
  • Page 43 Shut down the computer under any of the following conditions: When you need to access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period ●...

  • Page 44: Maintaining Your Computer

    ● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard.

  • Page 45: Identifying Hp 3D Driveguard Status

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.

  • Page 46: Cleaning The Display

    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface.
  • Page 47 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...

  • Page 48: Securing Your Computer And Information

    Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.

  • Page 49: Setting Setup Utility (Bios) Passwords

    Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●...

  • Page 50: Using Internet Security Software

    Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance.

  • Page 51: Using Hp Touchpoint Manager (Select Products Only)

    Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues.

  • Page 52: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 53: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 54: Using Hp Pc Hardware Diagnostics (Uefi)

    10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 55 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 56: 11 Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 57: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 58: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 59: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 60: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 61: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.

  • Page 62: 12 Specifications

    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 63 Factor Metric U.S. Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft...

  • Page 64: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 65: 14 Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 66: Index

    20, 22 airplane mode key 13, 15 cleaning your computer 35 HP 3D DriveGuard 34 antivirus software, using 40 components HP Apps Store, visiting 1 Audio 20 display 8 HP Fast Charge 29 audio-out (headphone)/audio-in left side 6 HP Mobile Broadband...
  • Page 67 HP 3D DriveGuard 34 system 48 gesture 23 updating programs and drivers USB flash drive 49 testing an AC adapter 32 using HP Recovery media 47 three-finger swipe TouchPad managing power 27 recovery media gesture 25 MEID number 16 creating 46...
  • Page 68 two-finger pinch zoom TouchPad and touch screen gesture 24 two-finger slide TouchPad gesture two-finger tap TouchPad gesture 24 unresponsive system 32 updating programs and drivers 35 USB 2.0 port, identifying 5, 7 USB 3.0 port, identifying 5 using external AC power 31 using passwords 38 using power meter settings 29 using power settings 29...

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