Samsung WAM7501 User Manual page 11

Symptom
The HUB doesn't work
properly.
The WAM speaker doesn't
work properly.
NOTE
9 If the problem persists, contact the Samsung Call Center for troubleshooting.
Check
• Is the HUB plugged in?
• Is the LAN cable connected to
the wireless router and the HUB
properly?
• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
• Is the product plugged in?
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Remedy
• Plug in the HUB.
• Connect the LAN cable to an
ETHERNET SWITCH
of the HUB and to your wireless router.
• Reset the HUB. (Refer to the HUB's user
manual for details.)
• If you experience troubles with
connecting the HUB and WAM speaker,
try relocating the WAM speaker so that
it is closer to the wireless router or HUB.
• Plug in the product.
• Check whether the Wi-Fi router you're
using had been certified for Wi-Fi.
• Unplug the speaker, plug it back in, and
then reconnect it to the router.
• Reset the WAM speaker. (see page 4)
Click here.
• If used with a HUB
- Make sure your smart device and the
HUB are connected to the same
Wi-Fi network.
- Make sure the HUB's indicator LED's
show that it is working correctly.
- If the problem persists, reset the
HUB. (Refer to the HUB's user manual
for details.)
- Unplug, then plug in the HUB.
Then, unplug and plug in the WAM
speaker.
- If you experience troubles with
connecting the HUB and WAM
speaker, try relocating the speaker so
that it is closer to the wireless router
or HUB.
port on the back