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3. Warranty Policy
VENTRA LIMITED WARRANTY
Ventra Technology warrants the system against defects in material and workmanship for a period of one (1)
year from the date of original purchase. During this period, Ventra's liability for any defective product, or
any product part, shall be limited to the repair or replacement of the product, at Ventra's sole discretion.
This warranty does not apply to defects or damages resulting from mishandling, accident, abuse, negligence,
lightning, water/liquid, power surges, improper interfacing, operation outside of design limits,
misapplication, improper repair, or unauthorized modification.
The term "Ventra Product" is limited to the hardware components and required firmware. It DOES NOT
include software applications or programs, non-Ventra products or peripherals. To the extent permitted by
local law, all non-Ventra products or non-Ventra branded peripherals - such as external storage SD card are
provided provide the respective manufacturer's own warranties directly to you, and are not covered by this
Limited Warranty.
To obtain service within the warranty period, please contact Ventra at (888) 418 3833 or
tech@ventrainc.com for assistance. If product repair or replacement is necessary, a Return Merchandise
Authorization (RMA) will be issued. The Customer will be solely responsible for shipping charges, insurance
and proper packaging to prevent breakage in transit, whether or not the product is covered by this warranty.
All shipments of repaired or replaced products by Ventra will be F.O.B. California.
VENTRA MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF ANY PRODUCT SOLD UNDER THIS CONTRACT. UNDER NO
CIRCUMSTANCES SHALL VENTRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR
CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, INFRINGEMENT OF THIRD PARTY RIGHTS,
LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, DATA LOSS, SYSTEM FAILURE,
IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE SYSTEM, LOSS OF
USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE SYSTEM WHETHER BASED ON
BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE. IN NO EVENT SHALL VENTRA's
LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE SYSTEM WITH RESPECT TO WHICH ANY CLAIM IS
MADE.
The information in this specification sheet reflects the current technical specifications at the time of
print. Ventra reserve the right to change the technical or physical specifications and features without prior
notification.
While every effort has been made to ensure the accuracy of the information, certain specifications are based
on approximate figures
All trademarks, service marks, trade names, product names and logos are the property of their respective
owners.
Ventra Technology Inc. T: 888 418 3833
www.ventrainc.com
info@ventrainc.com
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