Lenovo ThinkSystem SR650 V2 Reference page 31

c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
2. If the sensor is "CPU 1 DTS" or "CPU 2 DTS":
a. Check the XCC event log for any fan or cooling related issues and fix them first.
b. Make sure there is no hot air in front of the affected system.
c. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
correctly installed in place and keep clean.
d. Make sure that the room temperature meets operating specifications.
e. Upgrade all system firmware and chassis firmware (if applicable) to the latest level. NOTE: If the
device is part of a cluster solution, verify that the latest level of code is supported by the cluster
solution before the update.
f. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
• FQXSPCA0011N: Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has asserted.
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has asserted.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Temperature
SNMP Trap ID: 0
CIM Prefix: PLAT CIM ID: 0498
User Action:
Complete the following steps until the problem is solved:
1. If the sensor is "Ambient Temp":
a. Make sure the data center Temperature environment is within 50°C degree.
b. Make sure there is no hot air in front of the affected system.
c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
2. If the sensor is "CPU 1 DTS" or "CPU 2 DTS":
a. Check the XCC event log for any fan or cooling related issues and fix them first.
b. Make sure there is no hot air in front of the affected system.
c. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
correctly installed in place and keep clean.
d. Make sure that the room temperature meets operating specifications.
e. Upgrade all system firmware and chassis firmware (if applicable) to the latest level. NOTE: If the
device is part of a cluster solution, verify that the latest level of code is supported by the cluster
solution before the update.
f. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
• FQXSPCA0016M: Sensor [SensorElementName] has transitioned to critical from a less severe
state.
.
Chapter 2 XClarity Controller events
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