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BEFORE YOU CALL
NOTE
To achieve the best results from your dishwasher,
visit www.dishwashingexpert.com for general tips
regarding the performance and operation of your
dishwasher.
Before calling for service, review this list.
It may save you both time and expense.
This list includes common experiences that
are not the result of defective workmanship
or material in your dishwasher.
Food Soils Left on Dishes
•
Choose another cycle for longer washing
time.
•
Choose the HIGH option.
•
Check rack loading section for proper
loading-avoid nesting items.
•
Home water pressure may be too low -
should be 20 to 120 pounds per square inch
(psi).
•
Check incoming water temperature. It
should be at least 120
Affecting Performance.)
•
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart).
•
Use Fresh Detergent.
•
Make sure items are not blocking the spray
arms, preventing them from rotating.
Dishes not Dry
•
Make sure the rinse aid dispenser is fi lled.
•
Increase the discharge setting of rinse aid.
(See Rinse Aid).
•
Check the incoming water temperature. Be
sure it is at least 120
•
Check for proper loading-avoid nesting
items.
•
Plastic items may need to be towel dried.
•
Cups with a concave bottom will collect
water. Load them at the far left of the
upper rack so they will be held in a tilted
position.
Water in Bottom of Tub
•
Water left in the tub bottom after the cycle is
complete is not normal. If water remains in
the bottom of the tub, the dishwasher may
not be draining properly. (See Dishwasher
Does not Drain Properly).
18
o
F (49
o
C). (See Factors
o
o
F (49
C).
Dishware Chipped
•
Load with care and do not overload. (See
Preparing and Loading Dishes).
•
Place delicate items in top rack.
•
Place glasses securely against pins and not
over pins.
•
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
•
Make sure tall glasses and stemware will
clear top of tub when rack is pushed in.
•
Fine antique china and crystal should be
hand-washed.
Detergent Left in Dispenser Cup
•
Detergent may be old. Discard and use
fresh detergent.
•
Be sure the dish load doesn't block spray
from entering the detergent cup.
•
Check to see if cycle has been completed.
•
Make sure items do not prevent the
detergent dispenser from opening.
Dishware Stained or Discolored
•
Tea and coffee can stain cups. Remove the
stains by hand washing in a solution of 1/2
cup (120 ml) bleach and one quart (1L) of
warm water. Rinse thoroughly.
•
Iron deposits in water can cause a yellow or
brown fi lm. A special fi lter installed in the
water supply line will correct this problem.
(See Removing Spots and Film).
•
Aluminum utensils can leave gray/black
marks when they rub against other items.
Load Properly.
•
Certain high acid foods can cause
discoloration of stainless steel and plastics
if allowed to sit for a long period. Use the
Rinse Only cycle or rinse by hand if not
operating dishwasher at once.
•
Mixing stainless steel and silver utensils in
silverware basket can cause pitting of the
stainless steel blades. Avoid mixing stainless
steel and silver.
Cycle Takes a Long Time
•
Is cycle in a water heating delay?
•
Has the delay start option been selected?
•
Has the sanitize option been selected?
Normal Sounds You Will Hear
•
Normal sounds include water fi ll, water
circulation and motor sounds.
Dishwasher Leaks
•
Use only fresh detergent designed for
automatic dishwashers. Measure detergent
carefully. Try a different brand.
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