Toshiba QOSMIO G50 User Manual
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Toshiba QOSMIO G50 User Manual

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  • Page 1 User’s Manual Qosmio G50 computers.toshiba-europe.com...

  • Page 2: Table Of Contents

    Special features ......... .1-11 TOSHIBA Value Added Package ......1-13 Utilities and Applications .
  • Page 3 Replacing the battery pack ....... . . 6-8 TOSHIBA Password Utility....... . . 6-11 Starting the computer by password .
  • Page 4 Listen to radio..........8-13 TOSHIBA DVD PLAYER ........8-14...
  • Page 5 This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Qosmio G50 Portable Personal Computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice.

  • Page 6: When Using Your Computer

    PalmCheck and TouchPad are trademarks of Synaptics Incorporated. ExpressCard is a trademark of PCMCIA. ConfigFree is a trademark of Toshiba Corporation. Wi-Fi is a registered trademark of the Wi-Fi Alliance. Secure Digital and SD are trademarks of SD Card Association.
  • Page 7 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected / implemented those options / cables have to provide assurance that the system (PC plus options / cables) still fulfils the required standards.
  • Page 8 Qosmio G50 GOST Important Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information technology equipment - Safety - Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the...
  • Page 9 This symbol may not be displayed depending on the country and region where you purchased. User’s Manual ATAAB AN005,AN006,AN007,AN009,AN010 and DE03,04,05,08,09,12,14,17 ATAAB AN005,AN006 and GR01,02,03,04 ATAAB AN001,005,006,007,011 and P03,04,08,10 ATAAB AN005,007,012, and ES01 ATAAB AN002 Qosmio G50...
  • Page 10 To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency.
  • Page 11 Optical disc drive standards TOSHIBA Qosmio G50 computer is shipped with the following drive preinstalled: DVD Super Multi (+-R DL). The drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.

  • Page 12: Important Notice

    Dispose of used batteries according to the manufacturer’s instructions. Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. User’s Manual...

  • Page 13: Preface

    When Windows is running, you can display or record a TV program using the My TV feature of Media Center. This manual tells how to set up and begin using your Qosmio G50 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 14 Qosmio G50 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.
  • Page 15 Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Terminology This term is defined in this document as follows: Start User’s Manual The word “Start” refers to the “ Windows Vista ® Qosmio G50 ” button in Microsoft ®...

  • Page 16: General Precautions

    Qosmio G50 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 17 The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. User’s Manual Qosmio G50 xvii...

  • Page 18: Instruction Manual For Safety And Comfort

    Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. The cautions on use of a Qosmio G50 computer 1. Clean any dust accumulated on the computer’s cooling vents. The cooling vents are located on the back and underside of the computer.
  • Page 19 Qosmio G50 To prevent possible overheating of the CPU, make sure the cooling fan’s air intake is not blocked. The fan draws in air by creating a vacuum. If the fan is blocked, it could cause the CPU to run at a lower performance level or cause the computer to shut down.
  • Page 20 Qosmio G50 User’s Manual...

  • Page 21: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 22 TOSHIBA DVD PLAYER Online Manual * Indicates software that is preinstalled with some models Documentation Qosmio G50 Portable Personal Computer User’s Manual Qosmio G50 Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged, contact your dealer immediately.

  • Page 23: Hardware

    8,192MB system memory. This computer can be equipped with memory modules of a maximum size of 8,192MB. The actual amount of useable system memory will be less than the installed memory modules. Qosmio G50 2 processor technology ® Core™ 2 Duo ®...
  • Page 24 Qosmio G50 If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
  • Page 25 AC voltages from 100 to 240 volts, however you should note that the output current varies among different models. Using the wrong adaptor can damage your computer. Refer to the AC adaptor section in Chapter 2, Tour. Qosmio G50 Legal The Grand...
  • Page 26 Qosmio G50 Disks Hard disk drive or Solid state drive In this manual, the word “HDD” or “Hard disk drive” also refers to the SSD unless otherwise stated. SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk.

  • Page 27: Optical Disc Drive

    DVD-R (Dual Layer) DVD-RW DVD+R DVD+R (Double Layer) DVD+RW DVD-RAM 18.4" TFT LCD screen (16:9), 32 million colors, with one of the following resolutions: HD+, 1680 horizontal x 945 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels Qosmio G50...

  • Page 28: Pointing Device

    Qosmio G50 Legal Footnote (LCD) For more information regarding the LCD, please refer to the Footnotes section in Chapter 11 or click the *5 above. Graphics controller Legal Footnote (Graphics Processor Unit (“GPU”)) For more information regarding the Graphics Processor Unit (“GPU”), please refer to the above.
  • Page 29 Operating Basics. Connect the coaxial cable to this port to watch TV programs on your computer or record them. The dimensions and shape of the TV antenna port vary for different regions. (Provided with some models) Qosmio G50 section in...
  • Page 30 Qosmio G50 HDMI out port Headphone, S/PDIF and Line out jack Microphone and Line in jack TV Tuner Infrared receiver window Full size remote controller 1-10 HDMI out port can connect with Type A connector HDMI cable. HDMI cable can send video and audio signals. In addition to this, it can send and receive control signals.
  • Page 31 Some computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802.11 Standard. Qosmio G50 Legal 1-11...

  • Page 32: Special Features

    Security Security lock slot Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Maintenance ->...
  • Page 33 Data is maintained in the computer’s main memory so that when you next turn on the power, you can continue working right where you left off. Qosmio G50 section in Chapter 3, 1-13...

  • Page 34: Toshiba Value Added Package

    Qosmio G50 USB Sleep and Charge function USB Wakeup function TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Password...

  • Page 35: Utilities And Applications

    README.TXT file. * Indicates software that is preinstalled with some models Fingerprint Utility * User’s Manual The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications. Hot key function TOSHIBA utility launcher function...
  • Page 36 Controller * 1-16 The TOSHIBA HD Console displays the usage for each core in the TOSHIBA Quad Core HD Processor and allows applications which use the TOSHIBA Quad Core HD Processor to be started. To display the TOSHIBA HD Console in the Windows Sidebar, follow the steps below: 1.
  • Page 37 Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that User’s Manual This software allows you to display a list of all the files and subfolders within a specified folder, index videos and play files.
  • Page 38 Lock button at the bottom of the right pane in the start menu. TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. This software is provided for playback of DVD Video.

  • Page 39: Optional Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: DDR2-800 Memory Kit...
  • Page 40 Qosmio G50 1-20 User’s Manual...

  • Page 41: Chapter 2 The Grand Tour

    LAN and Bluetooth functions. Slide it to the left to turn off the functions. All models are provided with a Wireless communication switch although only some models are equipped with both Wireless LAN and Bluetooth functions. Qosmio G50 Chapter 2 Infrared receiver window...

  • Page 42: Left Side

    Qosmio G50 Turn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality.
  • Page 43 One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left side of the computer. The port with the icon ( USB Sleep and Charge. Qosmio G50 ) has...

  • Page 44: Right Side

    Qosmio G50 Right side The following figure shows the computer’s right side. Headphone, S/PDIF and Line out jack Microphone and Line in jack Microphone and Line in jack Headphone, S/PDIF and Line out jack Universal Serial Bus (USB 2.0) ports...

  • Page 45: Back

    In addition to this, it can send and receive control signals. Connect the infrared transmitter cable to the infrared transmitter cable port on the computer and to the set-top box. (Provided with some models) Qosmio G50 TV antenna port Link indicator (green) Cooling vent...
  • Page 46 Qosmio G50 eSATA/USB combo port LAN jack Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Do not connect the LAN cable to a power supply. It could cause damage or malfunction.

  • Page 47: Underside

    AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 6, Power. The subwoofer will reproduce of the low frequency sounds generated. Qosmio G50 Additional memory Optional Devices,...

  • Page 48: Front With The Display Open

    Qosmio G50 Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle. Display screen Wireless LAN antenna...
  • Page 49 This sensor enables you to enroll and recognize a fingerprint. Some models are equipped with a Fingerprint Sensor. For detailed information on Fingerprint Sensor, refer to Chapter 4, Using the Fingerprint Sensor (optional). Qosmio G50 section in section in...
  • Page 50 Qosmio G50 Web Camera Web Camera LED LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled.

  • Page 51: System Indicators

    The Hard Disk Drive indicator glows white whenever the computer is accessing the built-in hard disk drive, optical disc drive or eSATA device. The Bridge media slot indicator glows white when the computer is accessing the Bridge media slot. Qosmio G50 2-11...

  • Page 52: Keyboard Indicators

    Qosmio G50 Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the NUMLOCK indicators which show the following conditions: When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed.

  • Page 53: Optical Disc Drives

    This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4, Operating Basics, for further information.
  • Page 54 Qosmio G50 Formats The DVD Super Multi (+-R DL) drive supports the following formats CD-ROM, DVD-ROM, DVD-Video, CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2, CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW and DVD-RAM.

  • Page 55: Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 56 Qosmio G50 2-16 User’s Manual...

  • Page 57: Chapter 3 Getting Started

    Before you install a device or application, save any data in memory to the hard disk drive or other storage media. Failure to do so may result in the loss of data. User’s Manual Qosmio G50 Chapter 3 Starting up for the first time.

  • Page 58: Connecting The Ac Adaptor

    Chapter 6, Power. Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 59 Figure 3-3 Connecting the DC output plug to the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User’s Manual DC IN 19V jack Qosmio G50 DC output plug...

  • Page 60: Opening The Display

    Qosmio G50 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.

  • Page 61: Turning On The Power

    When it is displayed, be sure to read the Software License Terms carefully. User’s Manual for more information. Power button Figure 3-5 Turning on the power Qosmio G50 Monitoring of power condition Starting...

  • Page 62: Turning Off The Power

    Qosmio G50 Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time...
  • Page 63 (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). Click Start then click the arrow button ( menu. User’s Manual Keyboard, for further details. Qosmio G50 ) located in the power ) and select Sleep from the...

  • Page 64: Hibernation Mode

    Qosmio G50 Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start ->...
  • Page 65 Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User’s Manual Keyboard, for further details. ) in the power management buttons ) and select Hibernate from the menu. Qosmio G50...

  • Page 66: Restarting The Computer

    Qosmio G50 Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be...

  • Page 67: Restoring The Pre-Installed Software

    4. Insert the first blank media into the optical disc drive tray. 5. Double click the Recovery Disc Creator icon on the Windows Vista desktop, or select the application from Start Menu. User’s Manual Qosmio G50 ® ® 3-11...
  • Page 68 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the cursors key to select the CD-ROM icon from the menu. Please refer to the information.
  • Page 69 When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed.
  • Page 70 Qosmio G50 3-14 User’s Manual...

  • Page 71: Chapter 4 Operating Basics

    Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. User’s Manual Figure 4-1 Touch Pad and Touch Pad control buttons Qosmio G50 Chapter 4 Touch Pad Touch Pad control buttons...

  • Page 72: Av Controller

    Qosmio G50 AV Controller The following functions are available in this computer for operating the Media Center. This section describes an overview of each function. Please refer to the Chapter 8, Front operation panel Remote controller Front operation panel The Front operation panel is located above the keyboard.

  • Page 73: Points To Note About The Fingerprint Sensor

    Do not paste stickers or write on the sensor. Do not touch the sensor with a finger or any other object which may have a build-up of static electricity on it. User’s Manual Sensor Figure 4-2 Swipe the finger Qosmio G50 Sensor...
  • Page 74 Qosmio G50 Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.

  • Page 75: Fingerprint Registration

    Once the fingerprint is successfully read for the third time, the message Successfully combined will be displayed beneath the fingerprint images. Click the Next button. 7. When the Store To Sensor screen is displayed, check Store fingerprint to Sensor. Click Finish to complete fingerprint registration. User’s Manual Qosmio G50...

  • Page 76: How To Delete The Fingerprint Data

    Qosmio G50 It is strongly recommended that you register 2 or more fingerprints. Repeat the procedure from step 3 to register another fingerprint. How to Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor.

  • Page 77: Points To Note About The Fingerprint Utility Software

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 78 Using this process will switch the password input screen across to the keyboard based entry screen. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 79 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.

  • Page 80: Web Camera

    Qosmio G50 The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. The recognition success rate may differ from user to user.

  • Page 81: Using The Toshiba Face Recognition

    Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

  • Page 82: How To Register The Face Recognition Data

    To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered.

  • Page 83: Windows Logon Via Toshiba Face Recognition

    How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
  • Page 84 Qosmio G50 AUTO Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4. “Please turn your face to the camera” will be displayed. 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another.

  • Page 85: Using Optical Disc Drives

    2. Grasp the disc tray gently and pull until it is fully opened. User’s Manual section for precautions on writing to Disc tray Figure 4-6 Pressing the eject button Figure 4-7 Pulling the disc tray open Qosmio G50 Writing CD/DVDs on Eject button Disc tray Eject button 4-15...
  • Page 86 Qosmio G50 3. Lay the CD/DVD, label side up, in the disc tray. When the disc tray is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the disc tray.

  • Page 87: Removing Discs

    2. The CD/DVD extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the CD/DVD. 3. Push the center of the disc tray to close it. Press gently until it locks into place. User’s Manual Figure 4-9 Removing a CD/DVD Qosmio G50 4-17...

  • Page 88: Writing Cd/Dvds On Dvd Super Multi (+-R Dl) Drives

    CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. 4-18 Slender object about 15mm Diameter 1.0mm...

  • Page 89: Important Message

    - this may cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not bear responsibility for the following: Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may be caused by writing or rewriting with this product.

  • Page 90: Before Writing Or Rewriting

    Qosmio G50 Before writing or rewriting Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates.
  • Page 91 In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, some space is required for file management, so you may not be able to write to the full capacity of the disc. User’s Manual Qosmio G50 4-21...
  • Page 92 CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.

  • Page 93: When Writing Or Rewriting

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.
  • Page 94 Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 95 There are two ways to create DVD-Video. Method 1: Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory.

  • Page 96: How To Learn More About Ulead Dvd Moviefactory

    Please refer to the Help and Manual files for additional Ulead DVD MovieFactory information. Opening the Ulead DVD MovieFactory Manual Start -> All Programs -> DVD MovieFactory for TOSHIBA -> User Manual -> DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD: 1.

  • Page 97: Media Care

    2. Do not bend the CD’s or DVD’s. 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data. User’s Manual Qosmio G50 4-27...

  • Page 98: Floppy Diskettes

    Qosmio G50 4. Hold the CD or DVD by its outside edge or the edge on the center hole - any fingerprints on the surface of the disc can prevent the drive from properly reading data. 5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold.

  • Page 99: Tv Tuner (Optional)

    When you use your computer in areas where the radio waves are weak, which results in poor radio receiving conditions, contact the dealer you purchased it from, or use a commercially available antenna booster. Please refer to the manual provided with the booster for details. User’s Manual Qosmio G50 4-29...

  • Page 100: Connecting The Cable

    Qosmio G50 Connecting the Cable This section describes how to connect the coaxial cable to your computer. Connecting the coaxial cable When lightning occurs, do not touch the antenna line. This may cause an electric shock. If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode.

  • Page 101: Sound System

    Headphone, S/PDIF and Line out jack, the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either “Headphone” or “Line Out” output. Digital Output can only be used by connecting an optical audio cable. User’s Manual to mute the sound. Qosmio G50 4-31...

  • Page 102: Power Management

    Qosmio G50 HDMI Output should be selected when connecting the HDMI cable to the HDMI jack for playing digital sound on digital audio equipment. Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone and Line in jack to record sound.

  • Page 103: Modem

    Modem functions cannot be used in models which are not equipped with a modem. This information is applicable to the models equipped with a built-in modem. Some models are equipped with a modem jack or FM antenna port. User’s Manual ® Qosmio G50 4-33...

  • Page 104: Region Selection

    Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...

  • Page 105: Modem Selection

    You should select this item in order to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. User’s Manual Qosmio G50 4-35...
  • Page 106 Qosmio G50 Connecting the modular cable To connect the modem’s modular cable, follow the steps as detailed below: Connection to any communication line other than an analog phone line could cause a computer system failure. Connect the built-in modem only to ordinary analog phone lines.

  • Page 107: Wireless Communications

    3. Click Set up a connection or network. 4. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings. User’s Manual Qosmio G50 4-37...

  • Page 108: Bluetooth Wireless Technology

    If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology...

  • Page 109: Product Support

    If this occurs, the new network(*) will have to be configured for all computers connected to the same network in order to re-enable network connections. * Please be sure to use new network name. User’s Manual in the United States. Qosmio G50 in Europe or 4-39...

  • Page 110: Lan

    Qosmio G50 Wireless communication indicator The wireless communication indicator shows the status of the computer’s wireless communication functions. Indicator status Indicator off Indicator glows If you used the Taskbar to disable the wireless LAN, restart the computer or perform the following procedure to re-enable it: Start -> Control Panel ->...

  • Page 111: Connecting The Lan Cable

    When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green. User’s Manual LAN jack Figure 4-13 Connecting the LAN cable Qosmio G50 Link indicator (green) LAN cable 4-41...

  • Page 112: Computer Handling

    Qosmio G50 Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: Make sure the LAN Active indicator (orange LED) is out before you disconnect the computer from the LAN. 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector.

  • Page 113: Moving The Computer

    Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything. Do not carry your computer by holding any of its protruding elements. User’s Manual Qosmio G50 4-43...
  • Page 114 Qosmio G50 4-44 User’s Manual...

  • Page 115: Chapter 5 The Keyboard

    The SHIFT keys, the Tab key, and the BACK SPACE key perform the same function as their typewriter counterparts but also have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User’s Manual Qosmio G50 Chapter 5...

  • Page 116: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 117 Wireless: Pressing FN + F8 switches the active wireless devices if the wireless communication switch is switched on. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. User’s Manual Qosmio G50...

  • Page 118: Windows Special Keys

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 119: Desktop-Style Keyboard

    Desktop-style Keyboard The Qosmio G50 comes with a “desktop-style” keyboard built into it. This means it is full-sized and features a full set of numeric function keys (also known as calculator keys) on the right-hand side. Unlike other notebooks computers with smaller keyboards, there is no “Numeric Mode” or any numeric keyboard overlay.
  • Page 120 Qosmio G50 User’s Manual...

  • Page 121: Chapter 6 Power

    • Quick Charge • LED: Battery orange DC IN white • Operates • No charge • LED: Battery off DC IN white Qosmio G50 Chapter 6 Power off (no operation) • LED: Battery white DC IN white • Quick charge •...

  • Page 122: Monitoring Of Power Condition

    Qosmio G50 AC adaptor Battery charge is above low battery connected trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and...

  • Page 123: Dc In Indicator

    (AC adaptor or battery) to maintain this condition. In Sleep Mode, this indicator will turn on for one second and off for two seconds. Under any other conditions, the indicator does not light. Qosmio G50...

  • Page 124: Battery

    Qosmio G50 Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has two different types of batteries. Battery pack Real Time Clock (RTC) battery Battery pack When the AC adaptor is not connected, the computer’s main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.
  • Page 125 TOSHIBA as replacements. The computer’s RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 126: Charging The Batteries

    - the Battery indicator will glow orange while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time Refer to User’s Manual about Charging time.

  • Page 127: Monitoring Battery Capacity

    The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. User’s Manual Qosmio G50...

  • Page 128: Replacing The Battery Pack

    Qosmio G50 Retaining data with power off Refer to User’s Manual about Retention time. Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.

  • Page 129: Removing The Battery Pack

    4. Close the display panel and turn the computer upside down. 5. Slide the battery safety lock towards the release ( the battery release latch movable. User’s Manual Figure 6-1 Releasing the battery pack (1) Qosmio G50 ) position to make Battery pack Battery safety lock...

  • Page 130: Installing The Battery Pack

    Qosmio G50 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Installing the battery pack To install a battery, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 131: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items: Start ->...

  • Page 132: Starting The Computer By Password

    Qosmio G50 If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 133: Power-Up Modes

    Mode if the computer is not used for a set duration. Refer to features, in Chapter 1 for an explanation of how to set the duration. User’s Manual Turning on the power Getting Started for further information. Qosmio G50 Turning off the Keyboard, for further Special 6-13...
  • Page 134 Qosmio G50 6-14 User’s Manual...

  • Page 135: Chapter 7 Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, Boot Priority, Keyboard, CPU, LAN, Device Config, USB and Button Setting) to allow specific functions of the computer to be configured.

  • Page 136: Power On Display

    Qosmio G50 General This window displays the BIOS version and contains two buttons: Default and About. Default About Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.

  • Page 137: Boot Priority

    Selects the USB floppy diskette drive. Selects the network. Selects the primary hard disk drive. Selects the primary hard disk drive 2 Selects the CD-ROM Selects the USB memory drive. Qosmio G50 , 4. LAN. , 4. LAN. , 2. LAN, , 2. LAN,...
  • Page 138 Qosmio G50 To change the boot drive, follow the steps below. 1. Hold down F12 and turn the computer on. 2. The following menu will be displayed with, from left to right, icons to allow you to start from (a) the built-in hard disk drive 1, (b) the built-in hard disk drive 2, (c) the optical drive, (d) a floppy diskette drive, (e) the network and (f) USB Memory boot.
  • Page 139 Boot Priority option detailed previously. Enables the Wake-up on Keyboard function. Disables the Wake-up on Keyboard function (Default). Qosmio G50...
  • Page 140 Qosmio G50 This function allows you to set the processor’s operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable Always High...

  • Page 141: Device Config

    (default). Enables the USB KB/Mouse Legacy Emulation function (Default). Disables the USB KB/Mouse Legacy Emulation function. Enables the USB floppy diskette drive legacy emulation function (Default). Disables the USB floppy diskette drive legacy emulation function. Qosmio G50...

  • Page 142: Usb Sleep And Charge

    Qosmio G50 USB Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. “Power OFF” includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the USB Sleep and Charge function (hereinafter called “compatible ports”).
  • Page 143 Enables USB Sleep and Charge function. Enables USB Sleep and Charge function. Disables USB Sleep and Charge function (Default). The Logo appears as an animated image (Default). The Logo appears as a static image. Enables sound to sound (Default). Disables sound to sound. Qosmio G50...
  • Page 144 Qosmio G50 7-10 User’s Manual...

  • Page 145: Chapter 8 Av Functions

    For more information, refer to the manual in the Microsoft Windows Vista. User’s Manual Qosmio G50 Chapter 8...

  • Page 146: Front Operation Panel

    Qosmio G50 Front operation panel This section describes the panels of the front operation panel in Windows mode. Only touch the panels with your fingers. Do not press the panels too strongly, or use a ballpoint pen or any other pointed object to touch the panels.
  • Page 147 Stop Previous chapter Next chapter Sound on/off Sound on/off Switch the lighting of indicators Display the windows of a Sound function Qosmio G50 Media Center - My Music (CD) Run Media Center and start My Music Play/Pause Stop Previous track...

  • Page 148: Remote Controller

    Qosmio G50 Remote controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: Please refer to of the button of a remote controller.
  • Page 149 Play Record Rewind Replay Back Arrows Volume + Volume - Guide Clear Teletext Green Figure 8-2 Full size remote controller Qosmio G50 Access indicator Power Stop Fast Forward Skip Start More info Mute Channel/Page Live TV DVD Menu Numbers Enter...
  • Page 150 Qosmio G50 Power Access indicator Record Stop Pause Play REW (Rewind) FWD (Fast Forward) Replay Skip Back More Info Arrows Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer.
  • Page 151 For example, press the “1” button and then the “0” button to select the number 10. Deletes entered numbers, letters or symbols. The OK button on the remote controller has the same functions. Qosmio G50...

  • Page 152: Using The Remote Controller

    Qosmio G50 Red, Green, Yellow and Blue buttons Teletext Using the remote controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. The remote controller is designed specifically for this computer.

  • Page 153: Installing/Removing Batteries

    Do not touch the battery fluid on instruments or devices with bare hands. Wipe off with a cloth or paper towel. User’s Manual Qosmio G50...

  • Page 154: Installing The Batteries

    Qosmio G50 Full size remote controller Type of battery that can be used for the Full size remote controller When the batteries shipped with the remote controller are discharged, replace them with commercially available AA manganese batteries or AA alkaline batteries. Other types or battery should not be used.

  • Page 155: Set-Top Box Connection Method And Watching Tv On The Media Center

    1. Connect the end of the infrared transmitter cable into the computer’s infrared transmitter cable port. That the infrared remote control for your set-top box must be compatible in order to function. User’s Manual Batteries Figure 8-7 Removing the batteries Qosmio G50 8-11...
  • Page 156 Qosmio G50 Infrared transmitter cable port 2. Connect the other end of the infrared transmitter cable to a set-top box. It is placed in front of the infrared receiver window on the set-top box to allow the Full size remote controller to be used to change channels.

  • Page 157: Listen To Radio

    Signal. 3. Follow the wizard to select your region. 4. Select I will manually configure my TV signal in the Automatic TV Signal Setup screen. 5. Select Antenna in the Select Your TV Signal screen. User’s Manual Qosmio G50 8-13...

  • Page 158: Toshiba Dvd Player

    6. To change the preset name, click an Edit Preset. Change the name of the station in the Edit Preset screen, and click a Save button. TOSHIBA DVD PLAYER Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Notes on use Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video titles.
  • Page 159 When playing DVD-Video using battery power, set the Power Options to “High performance”. Screen savers will not display while playing a movie in the “TOSHIBA DVD PLAYER”. The computer will also not go into Sleep Mode, Hibernation Mode or shutdown while using “TOSHIBA DVD PLAYER”.

  • Page 160: Starting Toshiba Dvd Player

    If this occurs, select Play DVD movie, then click OK to launch the TOSHIBA DVD PLAYER. 2. Touch the CD/DVD panel on the Front operation panel. Or select Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER to start “TOSHIBA DVD PLAYER”. Operating TOSHIBA DVD PLAYER Notes on Using “TOSHIBA DVD PLAYER”.
  • Page 161 Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in “TOSHIBA DVD PLAYER Help”. Use the following procedure to open “TOSHIBA DVD PLAYER Help”. Click the “Help” button ( Restrictions on TOSHIBA DVD PLAYER with upconvert feature When upconvert feature is enabled, titles that can be played and/or features that can be used are limited.
  • Page 162 Qosmio G50 8-18 User’s Manual...

  • Page 163: Optional Devices

    Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices which should be available from your reseller or TOSHIBA dealer: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.

  • Page 164: Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.

  • Page 165: Bridge Media Slot

    Keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. User’s Manual ExpressCard Figure 9-2 Removing the ExpressCard Qosmio G50...

  • Page 166: Memory Media

    Qosmio G50 This Bridge media slot supports the following memory media. Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) Memory Stick (Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo) xD picture card MultiMediaCard (MMC™)

  • Page 167: Card Care

    SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you format the SD/SDHC memory card again, be sure to format it with the TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows.

  • Page 168: Memory Card Care

    Qosmio G50 Memory card care Set the write-protect switch to the lock position, if you do not want to record data. Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy.

  • Page 169: Removing A Memory Media

    Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Bridge Media slot. User’s Manual Bridge media slot Figure 9-5 Removing memory media Qosmio G50...

  • Page 170: Additional Memory Module

    The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.

  • Page 171: Installing A Memory Module

    6. Slide your fingernail or a thin object under the cover and lift it off. Screw User’s Manual section in Chapter 3, section in Chapter 6, Power, if required). Figure 9-6 Removing the memory module cover Qosmio G50 Getting Started, if Memory module cover...
  • Page 172 Qosmio G50 7. Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place.

  • Page 173: Removing A Memory Module

    User’s Manual Figure 9-8 Seating the memory module cover Replacing the battery pack section in Chapter 3, section in Chapter 6, Power, if required). Qosmio G50 Memory module cover section in Getting Started, if 9-11...

  • Page 174: Battery Packs

    Qosmio G50 8. Grasp the memory module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them.Or...

  • Page 175: Battery Charger

    When a floppy diskette is fully seated in the drive, the eject button will pop out. In order to remove the diskette, push the eject button in order to cause it to partially pop out of the drive and then remove it. Qosmio G50 9-13...
  • Page 176 Qosmio G50 Check the Disk-In-Use indicator when you use the floppy diskette drive. Do not press the eject button or turn off the computer while the light is glowing. Doing so could destroy data and damage the floppy diskette or the drive.

  • Page 177: Esata (External Serial Ata)

    Make sure the connector is properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins. Figure 9-12 Connecting an eSATA cable to the eSATA/USB combo port User’s Manual eSATA/USB combo port eSATA cable Qosmio G50 9-15...

  • Page 178: External Monitor

    Qosmio G50 A connected eSATA device may not be recognized if it is connected to the computer’s eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on.

  • Page 179: Hdmi

    Do not do so when the computer is in Sleep Mode or Hibernation Mode. User’s Manual Keyboard, for further details on using hot HDMI out port Figure 9-14 Connecting the HDMI out port Qosmio G50 HDMI cable 9-17...

  • Page 180: Settings For Display Video On Hdmi

    Qosmio G50 Settings for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. Be sure to use the FN + F5 HotKey to select the display device before starting to play video.

  • Page 181: I.link (Ieee1394)

    Some models are supported with the REGZA Link (PC Control). Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link (PC Control) include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: Use the TV remote control to output the computer screen onto the TV screen.
  • Page 182 Qosmio G50 If you are transferring data through an IEEE1394 hub, do not connect or disconnect other devices from the hub during data transfer. There is a likelihood that data will be damaged. Connect all devices to the hub before you turn on the computer’s power.

  • Page 183: Security Lock

    In order to connect a security cable to the computer, follow the steps as detailed below: 1. Turn the computer so its right hand side faces you. 2. Align the security cable with the “lock hole” and secure it in place. User’s Manual Security lock slot Figure 9-16 Security lock Qosmio G50 9-21...
  • Page 184 Qosmio G50 9-22 User’s Manual...

  • Page 185: Troubleshooting

    Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

  • Page 186: Preliminary Checklist

    Qosmio G50 Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem: Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

  • Page 187: Hardware And System Checklist

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 188: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: The computer stops and does not proceed to display information or messages except for the TOSHIBA logo.

  • Page 189: Overheating Power Down

    If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider. Qosmio G50 10-5...
  • Page 190 Qosmio G50 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power, for more information on these indicators, together with general battery operation.

  • Page 191: Real Time Clock

    5. Press the Y key - the BIOS setup application will end and the computer will restart. Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6, Power, for further information. Keyboard, for further information. Procedure Please refer to your software’s documentation to...

  • Page 192: Hard Disk Drive

    You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer.

  • Page 193: Dvd Super Multi Drive

    Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care Chapter 4 for details on cleaning. Qosmio G50 Basics. section in 10-9...

  • Page 194: Usb Floppy Diskette Drive

    Qosmio G50 Problem Some CD/DVDs run correctly, but others do not USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Problem Drive does not operate Some programs run...
  • Page 195 Check to ensure the required file is actually on the SD/SDHC memory card, miniSD/microSD Card that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Qosmio G50 Devices. Devices. 10-11...

  • Page 196: Xd Picture Card

    Qosmio G50 Memory Stick/Memory Stick Duo/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 9, Problem Memory Stick/Memory Stick Duo/Memory Stick PRO/Memory Stick PRO Duo error occurs You cannot write to an Memory Stick/Memory Stick Duo/Memory...

  • Page 197: Infrared Receiver Window

    If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Procedure In this instance the system might be busy - Try moving the mouse again after waiting a short while. Qosmio G50 Devices. 10-13...
  • Page 198 Qosmio G50 Problem Double-tapping does not work The on-screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough. 10-14 Procedure In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility.

  • Page 199: Usb Mouse

    - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Qosmio G50 10-15...

  • Page 200: Fingerprint Sensor

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.

  • Page 201: Usb Sleep And Charge Function

    Connect the AC adaptor to the computer or change the “USB Sleep and Charge function” setting to [Disabled] or if there is a USB port that does not have the USB Sleep and Charge function-compatible icon ( Qosmio G50 USB Sleep and ), use that port. 10-17...

  • Page 202: Esata Device

    Qosmio G50 Problem External devices connected to the compatible ports do not work when connected to a compatible port. The “USB Wakeup function” does not work. eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device.
  • Page 203 5. Install the battery and/or connect the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Remove the memory module from Slot B and insert it into Slot A. Qosmio G50 10-19...

  • Page 204: Volume Control Dial

    Qosmio G50 Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard Volume control dial Problem No sound is heard...
  • Page 205 Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Qosmio G50 10-21...
  • Page 206 Qosmio G50 Modem This information is applicable to the models equipped with a built-in modem. Some models are equipped with a modem jack or FM antenna port. Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a...

  • Page 207: Wireless Lan

    Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Qosmio G50 10-23...

  • Page 208: Hdmi Monitor Output Function

    Qosmio G50 HDMI monitor output function Problem No display If you turn the computer off into Sleep Mode while the display is on HDMI monitor, the computer will select either the internal LCD or an external computer CRT as the display device the next time is turned on.

  • Page 209: Video Playback

    Recovery Discs section in Chapter 3, Started. You will be directed to select “Restore Original Factory Image” from the drop-down menu. If you have not created “Recovery Media”, please contact TOSHIBA support for assistance. Qosmio G50 Restoring the Getting 10-25...

  • Page 210: Toshiba Support

    Qosmio G50 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 211: Legal Footnotes

    Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.

  • Page 212: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 213 User’s Manual = 1,000,000,000 bytes using powers of 10. = 1,073,741,824 bytes, and Qosmio G50 11-3...

  • Page 214: Tv Tuner

    Qosmio G50 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. TV Tuner TV Tuner will function only in the country where the computer was purchased. Images All images are simulated for purposes of illustration.

  • Page 215: Specifications

    26°C maximum Altitude (from sea level) -60 to 3,000 meters -60 to 10,000 meters maximum 100-240 volts AC 50 or 60 hertz (cycles per second) 19 VDC 6.32 amperes Qosmio G50 Relative humidity 20% to 80% (noncondensing) 10% to 90% (noncondensing)
  • Page 216 Qosmio G50 Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Data: Communication protocol...

  • Page 217: Display Controller And Video Mode

    If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. Disabling Windows Aero™ may also help correct this issue. User’s Manual Qosmio G50 Appendix B...
  • Page 218 Qosmio G50 User’s Manual...

  • Page 219: Card Specifications

    PCI Express Mini Card IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. Microsoft Windows Networking CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) Qosmio G50...

  • Page 220: Radio Characteristics

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/ regions.
  • Page 221 (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User’s Manual 2400-2483.5 MHz 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457* 2462 2467* 2472* Qosmio G50...
  • Page 222 Qosmio G50 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n draft 2.0) Frequency Range Channel ID 5150-5850 MHz 5170* 5180* 5190* 5200* 5210* 5220* 5230* 5240* 5260* 5280* 5300* 5320* 5500* 5520* 5540* 5560* 5580* 5600* 5620*...
  • Page 223 10. In a Wireless LAN Access Point, the Wireless LAN module will use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User’s Manual Qosmio G50...
  • Page 224 Qosmio G50 User’s Manual...

  • Page 225: Bluetooth Wireless Technology Interoperability

    Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. When you use Bluetooth Adaptor from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz...

  • Page 226: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 227: Ac Power Cord And Connectors

    Minimum 0.75 mm Minimum 2.5 amperes 125 or 250 VAC (depending on country/region’s power standards) No. 18 AWG, Type SVT or SPT-2 DENANHO Italy: CEBEC The Netherlands: DEMKO Norway: FIMKO Sweden: LCIE Switzerland: United Kingdom: Qosmio G50 KEMA NEMKO SEMKO...
  • Page 228 Qosmio G50 For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 229: Usage Restrictions

    This configuration is designed to work with a signal from a conventional (standard or analog) TV antenna. TOSHIBA does not guarantee that signals received by satellite or cable TV receivers will work properly and does not provide technical support for them.
  • Page 230 Qosmio G50 User’s Manual...

  • Page 231: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
  • Page 232 Qosmio G50 TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. Qosmio G50) Model number: (e.g. PQG50 YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax:...
  • Page 233 DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer FDD: floppy diskette drive FHD: Full High Definition FIR: fast infrared GB: gigabyte HDD: hard disk drive HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output User’s Manual Qosmio G50 Glossary-1...
  • Page 234 Qosmio G50 IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect...
  • Page 235 An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. User’s Manual Qosmio G50 Glossary-3...
  • Page 236 Qosmio G50 cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also L1 cache, L2 cache.
  • Page 237 Synonymous with erase. device driver: A program (called a “driver”) that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information. User’s Manual Qosmio G50 Glossary-5...
  • Page 238 Qosmio G50 disable: To turn a computer option off. See also enable. Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory.
  • Page 239 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 240 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 241 The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets alters the brightness of the liquid crystal. User’s Manual Qosmio G50 Glossary-9...
  • Page 242 Qosmio G50 main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. memory: Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed.
  • Page 243 Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen. User’s Manual Qosmio G50 Glossary-11...
  • Page 244 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 245 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 246 Qosmio G50 VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. warm start: Restarting or resetting a computer without turning it off.
  • Page 247 10-21 Fingerprint Sensor location, 2-8 problems, 10-16 using, 4-2 FN + 1 (TOSHIBA Zooming Utility reduce), FN + 2 (TOSHIBA Zooming Utility enlarge), FN + ESC (Mute), 5-2 FN + F1 (Lock), 5-2 FN + F2 (Power Plan), 5-2...
  • Page 248 Brightness (Down), 5-3 Brightness (Up), 5-3 Hibernate, 5-3 Lock, 5-2 Mute, 5-2 Output, 5-3 Power Plan, 5-2 Sleep, 5-3 TOSHIBA Zooming Utility (enlarge), TOSHIBA Zooming Utility (reduce), Touch Pad, 5-3 Wireless, 5-3 Zoom, 5-4 HW Setup accessing, 7-1 Boot Priority, 7-3...
  • Page 249 Recovery Discs, 10-25 SD/SDHC memory card, miniSD/ microSD Card, 10-11 Self test, 10-4 Sound system, 10-20 System start-up, 10-4 TOSHIBA support, 10-26 Touch Pad, 10-13 USB device, 10-16 USB floppy diskette drive, 10-10 USB mouse, 10-15 USB Sleep and Charge, 10-7...
  • Page 250 Volume control dial, 2-10 TOSHIBA Assist, 1-16 TOSHIBA ConfigFree, 1-16 TOSHIBA Disc Creator, 1-16, 4-23 TOSHIBA PC Diagnostic Tool, 1-13 TOSHIBA SD Memory Card Format, 1-16 TOSHIBA support, 10-25 TOSHIBA Theft Registration, G-2 TOSHIBA Zooming Utility, 1-13 Touch Pad, 1-7...

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