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MX863UST/MW864UST
Digital Projector
User Manual
V 1.00

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Table of Contents
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Summary of Contents for BenQ MX864UST

  • Page 1 MX863UST/MW864UST Digital Projector User Manual V 1.00...
  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................12 Choosing a location ..........................12 Obtaining a preferred projected image size..................
  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.
  • Page 7: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Projector with the Remote control with Wall mount kit VGA cable projector mounting plate batteries...
  • Page 8: Projector Exterior View

    Projector exterior view 23 25 1. Lamp cover 14. USB Type A port (Power for Touch kit) 2. Vent (heated air exhaust) 15. PointWrite port (PointWrite kit is required) 3. Speaker grill 16. HDMI input port 4. PointWrite dummy cover (Optional 17.
  • Page 9: Controls And Functions

    Controls and functions Projector & Remote control • All the key presses described in this document are available on the remote control or projector. • The remote control is without laser pointer in Japan 1. MENU 5. ECO BLANK Turns on the On-Screen Display (OSD) menu. Used to hide the screen picture.
  • Page 10 16. FREEZE Freezes the projected image. Increases the projector volume. 17. NETWORK SETTING 9. SOURCE Displays the QUICK INSTALL OSD menu. Displays the source selection bar. 18. QUICK INSTALL 10. Arrow keys ( , Quickly selects several functions to adjust the When the On-Screen Display (OSD) menu is projected image and displays the test pattern.
  • Page 11 Controlling your smart device with the remote control When the projector projects the content from your MHL compatible smart device, you can use the remote control to control your smart device. To enter the MHL mode, press and hold AUTO for 3 seconds. The following buttons are available for controlling your smart device: Arrow keys ( , ), MENU, EXIT, ENTER, MHL control buttons.
  • Page 12: Positioning Your Projector

    Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector on the ceiling.
  • Page 13: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions Image center Center Scale value = D 48 mm 30 mm Plate height 260 mm...
  • Page 14 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 15: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 16 • Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off. • Make sure the power outlet is at an accessible height so that you can easily shut down the projector. Ceiling/Wall mount installation diagram Ceiling/Wall mount screw: M4 (Max L = 25 mm;...
  • Page 17: Adjusting The Projected Image

    Adjusting the projected image Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes. Auto-adjusting the image In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.
  • Page 18 1. Press MENU and then press until the DISPLAY menu is highlighted. 2. Press to highlight Corner Fit and press ENTER. The Corner Fit correction page displays. 3. Press / / / to select one corner and press ENTER. 4. Press / to adjust vertical values.
  • Page 19: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or Monitor desktop computer A/V device PointWrite...
  • Page 20 You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality. Terminal Picture quality Best HDMI/MHL Component Video (through RGB Better input) Good S-Video Normal Video Connecting audio...
  • Page 21: Operation

    Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.
  • Page 22: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. Main menu Current input signal icon...
  • Page 23: Securing The Projector

    BenQ 2. Write down the number and turn off your projector. Customer Center. 3. Seek help from the local BenQ service center to decode Recall Code: the number. You may be required to provide proof of purchase documentation to verify that you are an Exit authorized user of the projector.
  • Page 24: Switching Input Signal

    Changing the password 1. Go to SYSTEM SETUP: ADVANCED > Security Settings > Change Password. 2. Press ENTER. The message “Input Current Password” appears. 3. Enter the old password. • If the password is correct, another message “Input New Password” appears. •...
  • Page 25: Shutting Down The Projector

    Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.
  • Page 26: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 27 Adjusts the horizontal width of the image. This function is only available when a PC H. Size signal (analog RGB) is selected. Magnifies or reduces the projected image. 1. After the Zoom bar displays, press repeatedly to magnify the picture to a desired size.
  • Page 28: Picture Menu

    PICTURE menu The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Page 29 This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone Brilliant Color images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors.
  • Page 30: Source Menu

    SOURCE menu Quick Auto Allows the projector to automatically search for a signal. Search In the unlikely event that you connect the projector to a device (like a DVD or Blu-ray player) via the projector’s HDMI input and the projected picture displays wrong colors, please change the color space to an appropriate one that fits the color space setting of the output device.
  • Page 31: System Setup: Basic Menu

    SYSTEM SETUP: BASIC menu Presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations. • Timer Period: Sets the time period. If the timer is already on, the timer will restart whenever the Timer Period is reset.
  • Page 32 • Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord. • Signal Power On: Sets whether to turn the projector directly on without pressing POWER or ON when the projector is in standby mode and detects a VGA signal or a HDMI signal with 5V power.
  • Page 33: System Setup: Advanced Menu

    SYSTEM SETUP: ADVANCED menu We recommend you use the High Altitude Mode when your environment is between 1500 m –3000 m above sea level, and ambient temperature is between 0°C–30°C. Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
  • Page 34: Information Menu

    See Connection on page 19 for how to make the connection. • Wired LAN: See BenQ Network Projector Operation Guide. Network • AMX Device Discovery: When this function is On, the projector can be detected by AMX controller.
  • Page 35 • Source: Shows the current signal source. • Picture Mode: Shows the selected mode in the PICTURE menu. • Lamp Mode: Shows the selected mode in the Lamp Settings menu. • Resolution: Shows the native resolution of the input signal. Current System Status •...
  • Page 36: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
  • Page 37 Order a Replacement Lamp Equivalent Lamp hour >XXXX Hours the lamp hour on page 36), you may continue to operate the Order a new lamp at www.BenQ.com projector until the next hour lamp warning appears. Press OK to dismiss the message. Maintenance...
  • Page 38 This is normal lamp behavior. You can Equivalent Lamp hour >XXXX Hours replace the lamp whenever you notice that the brightness level Order a new lamp at www.BenQ.com has significantly diminished. Press OK to dismiss the message.
  • Page 39 3. Remove the lamp cover from the projector. • Do not turn the power on with the lamp cover open. • Do not insert your fingers between the lamp and the projector. The sharp edges inside the projector may cause injuries 4.
  • Page 40 11. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 12. .Connect the power and restart the projector. Resetting the lamp timer 13.
  • Page 41 Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download CW start fail Lamp events Lamp error in normal operation Lamp is not lit up Lamp life exhausted Thermal events Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed)
  • Page 42: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.
  • Page 43: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. Optical Control Resolution 1024 x 768 XGA (MX863UST) PointWrite (Type-B mini USB) 1280 x 800 WXGA (MW864UST) (Optional for PointWrite kit) Type-A power supply 5V /1.5 A Display system (Optional for PointWrite Touch module) 1-CHIP DMD RS-232 serial control...
  • Page 44: Dimensions

    Dimensions 382 mm (W) x 145 mm (H) x 435 mm (D) Unit: mm Specifications...
  • Page 45: Timing Chart

    84.997 68.667 94.500 XGA_120** (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 1024 x 576 BenQ Notebook_timing 60.0 35.820 46.966 1024 x 600 BenQ Notebook_timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60* 45.000 74.250...
  • Page 46 Blanking) 1152 x 864 1152 x 864_75 67.5 1280 x 768 1280 x 768_60* 59.87 47.776 79.5 1024 x 576@60Hz BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600@65Hz BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60* 45.000...
  • Page 47 • Video timings Vertical Horizontal Frequency Pixel Frequency Timing Resolution Frequency (Hz) (kHz) (MHz) 480i* 720 x 480 59.94 15.73 480p* 720 x 480 59.94 31.47 576i 720 x 576 15.63 576p 720 x 576 31.25 720/50p** 1280 x 720 37.5 74.25 720/60p***...
  • Page 48 • *Supported timing for 3D signal in Frame Sequential format. • Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration. Supported timing for Video and S-Video inputs Horizontal Frequency Color sub-carrier Video mode Vertical Frequency (Hz) (kHz) Frequency (MHz) NTSC* 15.73...

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