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Symptoms
Appliance is not filling
properly.
Appliance will not
drain water.
Detergent is not
dispensed completely
or not dispensed at all.
Cycle time is longer
than usual.
Performance
Symptoms
Poor stain removal
Filter is clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
• Check supply hose connections.
Drain hose is kinked.
• Ensure that the drain hose is not kinked.
Drain is located higher than 1.2 m above the floor.
• Make sure that the drain hose is no higher than 1.2 m above the bottom of
the appliance.
Too much detergent is used.
• Follow the guidelines provided by the detergent manufacturer.
The load is too small.
• Add more items to allow the appliance to balance the laundry.
Heavy items are mixed with lighter items.
• Always try to wash items of somewhat similar weight to allow the
appliance to evenly distribute the weight of the laundry for spinning.
The load is out of balance.
• Manually redistribute the laundry if laundry have become tangled.
Proper options are not selected.
• Heavier soils and tougher stains may require extra cleaning power. Select
the Soak option to boost the cleaning power of the selected cycle.
Previously set stains.
• Items that have previously been washed may have stains that have been
set. These stains may be difficult to remove and may require hand washing
or pretreating to aid in stain removal.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
39
EN
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