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Does image sticking occur even when the monitor
is turned off?
Are there spots on the screen?
some features are disabled.
Are some functions not available when you press
the Menu button?
Do you see an "unrecognized monitor, plug and play (Vesa DDC) monitor found" message?
Have you installed the display driver?
no sound from the headphone port.
Are images displayed without sound?
The lighting on the back of the monitor does not turn on.
Is the monitor's power cord plugged in?
Is the monitor's adapter plugged in?
Did you press the Lighting Button?
•
Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the
image.
•
To extend the lifetime of the monitor, use a screensaver.
•
When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is
normal for an LCD screen. It is not an error, nor is it related to the monitor's performance.
•
The OSD is locked. Disable osD lock in General.
•
Check the PC settings and input signal. (HDR, No Signal)
•
Be sure to install the display driver from our web site: http://www.lg.com .
•
Make sure to check if the graphics card supports Plug and Play function.
•
This model doesn't support an internal speaker.
•
Make sure that the headphone port connections are made properly.
•
Try increasing the volume with the joystick.
•
Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the
operating system (OS) you use.)
•
Check if the power cord is correctly plugged into the power outlet.
•
Make sure to use the adapter that is provided in the product package.
•
Press the Lighting Button located at the bottom of the monitor.
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