Table of Contents
Advertisement
Quick Links
USER MANUAL
Gaming Monitor
S*HG5*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
•
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.
Advertisement
Table of Contents
Related Manuals for Samsung S HG5 Series
Summary of Contents for Samsung S HG5 Series
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
-
Page 2: Table Of Contents
Rotating the Monitor Screen (S27HG50QQ* model only) Color Anti-theft Lock Correct posture to use the product Precautions for moving the monitor SAMSUNG MAGIC Angle Driver Installation Installation HDMI Black Level Attaching the Stand (S25HG50FQ* model only) 17 Setting Optimum Resolution... - Page 3 Table of contents Adjusting OSD (On Screen Troubleshooting Guide Display) settings Requirements Before Contacting Samsung Customer Service Center Language Testing the Product Display Time Checking the Resolution and Frequency Check the following. Q & A Setup and Reset Volume Specifications...
-
Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 7: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable. - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Insert the power plug into the AC/DC adapter until a click sound is heard. burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
- Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
-
Page 10: Preparations
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located on the rear left side of the product. The button JOG Button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as •... -
Page 11: Function Key Guide
Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears. -
Page 12: Game Setting Key
Game Setting Key When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can JOG Button Power saving/Non-signal mode directly see the settings for three different modes. -
Page 13: Changing Brightness, Contrast And Sharpness Settings
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. is displayed. -
Page 14: Reverse Side
Reverse Side Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -
Page 15: Rotating The Monitor Screen
Rotating the Monitor Screen Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. You can rotate your monitor as shown below. • Grasp the left and right sides of the monitor and adjust the tilt. 90˚... -
Page 16: Anti-Theft Lock
Anti-theft Lock Precautions for moving the monitor ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. -
Page 17: Installation
Installation Attaching the Stand (S25HG50FQ* model only) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Place the protective Styrofoam (cushion) included Attach the stand base to the stand neck, and then After attaching the stand, place the product in an Caution in the package on the floor and place the product... -
Page 18: Attaching The Stand (S27Hg50Qq* Model Only)
Attaching the Stand (S27HG50QQ* model only) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Place the protective Styrofoam (cushion) included Install the stand base and tighten the screws at the After attaching the stand, place the product in an Caution in the package on the floor and place the product... -
Page 19: Removing The Stand (S25Hg50Fq* Model Only)
Removing the Stand (S25HG50FQ* model only) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. Place the protective Styrofoam (cushion) included Loosen the screws at the bottom of the stand base. Remove the stand base. -
Page 20: Removing The Stand (For Attaching The Bracket Wall) (S27Hg50Qq* Model Only)
Removing the Stand (For Attaching the BRACKET WALL) (S27HG50QQ* model only) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. Place the screen on the Styrofoam or soft cushion Loosen the screws at the bottom of the stand base. -
Page 21: Installing A Wall-Mount Kit Or Desktop Stand (S25Hg50Fq* Model Only)
Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force. ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- DP IN... -
Page 22: Attaching The Bracket Wall (S27Hg50Qq* Model Only)
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 23: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―... -
Page 24: Connection Using An Dp Cable
Connection Using an DP Cable Connecting the Product to a PC as a USB HUB (S27HG50QQ* model only) DP IN Connecting a PC to the Product ― The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device directly to the product and control the device from the product, without having to connect the device to the ―... -
Page 25: Utilizing The Product As A Usb Hub
― To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write Utilizing the Product as a USB HUB rate will be affected by the USB device and your PC. ―... -
Page 26: Connecting The Power (S25Hg50Fq* Model Only)
Connecting the Power (S25HG50FQ* model only) Connecting the Power (S27HG50QQ* model only) POWER IN POWER IN POWER IN HDMI IN 1 HDMI IN 1 HDMI IN 2 HDMI IN 2 DP IN To use the product, connect the power cable to a power outlet and the POWER IN port on the product. ―... -
Page 27: Tidying Up The Connected Cables (S25Hg50Fq* Model Only)
Tidying Up the Connected Cables (S25HG50FQ* model only) Stand assembly is complete. Rotate the machine to the vertical position. Connect the corresponding cables. Open the COVER-STAND NECK LEFT, and rotate the open part at the bottom. Place the corresponding cables into the stand-neck Cover the COVER-STAND NECK LEFT. -
Page 28: Tidying Up The Connected Cables (S27Hg50Qq* Model Only)
Tidying Up the Connected Cables (S27HG50QQ* model only) Stand assembly is complete. Rotate the machine to the highest Connect the corresponding cables. Arrange the cables against the bend Cover the COVER-REAR SUB. vertical position. tendency of the cables and pull the Adjust the screen following the arrow ―... -
Page 29: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http:// www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 30: Game
― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when Angle is enabled. SAMSUNG MAGIC In AV mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV,... -
Page 31: Refresh Rate
As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases. ― This menu is not available when Eye Saver Mode is enabled. ― This menu is not available when Angle is enabled. SAMSUNG MAGIC ― This menu is not available when Picture Mode is set to Cinema mode. -
Page 32: Freesync
• The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting FreeSync Standard Engine... -
Page 33: Low Input Lag
Low Input Lag The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Minimize input lag for fast reactions by reducing the video processing time. Make sure to install the latest official graphics drivers from AMD that support FreeSync. -
Page 34: Save Settings
Save Settings In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the lower part of the monitor to directly access your favorite custom game mode. -
Page 35: Screen Setup
Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content. ― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when SAMSUNG Angle is enabled. MAGIC In AV mode... -
Page 36: Brightness
― This menu is not available when ― The Eye Saver Mode is enabled. Color Tone Gamma menu is not available when SAMSUNG Angle is enabled. MAGIC • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color. •... -
Page 37: Samsung Magic Angle
SAMSUNG MAGIC Angle HDMI Black Level Angle allows you to configure the settings to obtain the optimum picture quality according to your If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/... -
Page 38: Eye Saver Mode
Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation. TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will decrease, and it will provide an optimum picture quality suitable for eye relaxation. -
Page 39: Adjusting Osd (On Screen Display) Settings
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. -
Page 40: Setup And Reset
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Eco Saving Plus from what is shown. -
Page 41: Off Timer
Off Timer DisplayPort Ver. Timer: Turn on Off Timer mode. Select your Displayport. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically ―... -
Page 42: Key Repeat Time
Key Repeat Time Information Acceleration, sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once View the current input source, frequency and resolution. when a button is pressed. Power LED On Black Equalizer Response Time Refresh Rate FreeSync... -
Page 43: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 44: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 45 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
-
Page 46: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 47: Specifications
― This device is a Class B digital apparatus. Clock HDMI2: 346.5 MHz HDMI2: 590 MHz ― For detailed device specifications, visit the Samsung Electronics website. DisplayPort: 346.5 MHz DisplayPort: 590 MHz Power Supply AC 100 - 240 V - (+/- 10 %), 50/60 Hz ± 3 Hz... -
Page 48: Standard Signal Mode Table
Standard Signal Mode Table Model Name S25HG50FQ* S27HG50QQ* Synchronization Horizontal Frequency 30 – 167 kHz 30 – 223 kHz Vertical Frequency 30 – 120 Hz (HDMI1) 50 – 75 Hz (HDMI1) 30 – 144 Hz (HDMI2) 50 – 144 Hz (HDMI2) 30 –... - Page 49 S25HG50FQ* HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000...
- Page 50 S25HG50FQ* HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 66.667 30.240 MAC, 640 x 480 35.000 74.551 57.284 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 75.062 100.000...
- Page 51 S25HG50FQ* DisplayPort Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000...
- Page 52 S27HG50QQ* HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 70.087 28.322 IBM, 720 x 400 31.469 59.940 25.175 VESA DMT, 640 x 480 31.469 66.667 30.240 MAC, 640 x 480 35.000 72.809 31.500 VESA DMT, 640 x 480 37.861 75.000 31.500...
- Page 53 S27HG50QQ* HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 59.940 25.175 VESA DMT, 640 x 480 31.469 MAC, 640 x 480 35.000 66.667 30.240 72.809 31.500 VESA DMT, 640 x 480 37.861 75.000 31.500...
- Page 54 S27HG50QQ* DisplayPort Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 31.469 70.087 28.322 IBM, 720 x 400 VESA DMT, 640 x 480 31.469 59.940 25.175 35.000 66.667 30.240 MAC, 640 x 480 37.861 72.809 31.500 VESA DMT, 640 x 480 VESA DMT, 640 x 480 37.500...
- Page 55 ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. ―...
-
Page 56: Appendix
• Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.