Troubleshooting; Operational Notes; Troubleshooting Chart - Whirlpool W11517113 Installation Manual

Troubleshooting

Operational notes

1. The Ice Maker water valve contains a flow washer that acts
like a pressure regulator to control the water flow. For the
Ice Maker to work properly, the water pressure in your home
must be between 20 and 120 pounds per-square-inch (psi).
If you encounter problems with your Ice Maker's ability to
produce ice, call your water utility company and have the
water pressure checked.

Troubleshooting chart

The following chart lists several common problems that could occur with your Ice Maker.
PROBLEM
One or more of the following sounds is heard:
Buzzing
■
Trickling water
■
Thud (clatter of ice)
■
Ice tastes stale.
Water in Ice Maker overflows.
Not enough ice.
Ice making has stopped.
2. The Ice Maker's water valve is equipped with two strainers:
a plastic basket type and a wire-mesh screen. Both of these
can be cleaned by turning off the water and disassembling
the water valve (your service center should be able to
provide this service). If local water conditions require periodic
cleaning, or if you use a well as a water source, you should
consider installing a second water strainer in the water line.
You can obtain a water strainer from your local appliance
dealer.
CAUSE
The water valve is operating.
Water is entering the Ice Maker fill cup.
Ice is being dumped into the ice bin.
The ice is old. Make a new batch.
Refrigerator or Ice Maker is not level. If the Ice Maker still overflows
after leveling, turn off the Ice Maker's water supply at the shut-off
valve, and raise the Ice Maker's bail arm to the "off" position; then
contact your local service center.
It will take 72 hours to fill the ice bucket. The ice maker will make ice
every 2 to 3 hours. For more ice, adjust the freezer control for a colder
setting.
Be sure that the bail arm is lowered into the ice bucket. Make sure
that the water shut-off valve is on.
The water shut-off valve or the water valve screen is clogged (contact
your local service center).
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