SERVICE
If the ice maker does not work properly or does not work at all, before calling for
service, carry out the following checks (which are also listed on the sticker at the
back of the appliance Fig.2). This is very important as travel expenses and labour
costs will be charged to you if your call turns out to be unjustified. If the compressor
does not work and the ice bin is empty, check that:
-
There is power at the outlet.
-
The plug is connected correctly to the socket.
-
One of the power cord wires is not disconnected.
The wash switch is pressed.
If the compressor works and the ice bin is empty, check that:
-
The water is turned on.
-
The thermostat is set according to the instructions given.
If the ice cubes are too thick or too thin, check that:
-
The thermostat knobs are positioned according to instructions.
If ice cubes formation takes too long.
-
It is possible that a calcium deposit has formed on the refrigerated plate. To
remove this deposit, clean the water system (as described in the
"Maintenance" section of this booklet). If the calcium builds up too rapidly,
install a water softener filter: if water softener filter is already installed, it is
necessary to replace or to regenerate it.
If there is no water in the ice bin, check that:
-
The drain hose is well connected
-
The drain hose us not clogged of kinked.
If the ice cubes are not transparent, check that:
-
The water is not too hard. If it is, install the water softener filter. If already
installed, regenerate or replace it.
If after the above checks, the unit is still not working properly, contact your
dealer or service. Describe the nature of the fault and give the model of the
unit. The model number is printed on the rating plate at the back of the
appliance (Fig.2).
Need help?
Do you have a question about the K20 and is the answer not in the manual?
Questions and answers