Appendix B: Customer Support - Thecus 1U4500R User Manual

Appendix B: Customer Support

If your 1U4500 is not working properly, we encourage you to check out Chapter
7: Troubleshooting, located in this manual. You can also try to ensure that you
are using the latest firmware version for your 1U4500. Thecus is committed to
providing free firmware upgrades to our customers. Our newest firmware is
available on our Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your 1U4500, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to this email
address:
support-us@thecus.com
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!
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