Array electronic APV 800 Series Manual

Introduction

A power module failed warning may be alerted on an APV x800. The alert resulted in the "Fault"

light in front of the appliance to solidly and constantly lit. Below are the steps to help isolate the

issue whether it is false positive or truly a hardware failure.

False Positive

Step 1: Check the Fault LED in front of the appliance. If it is lit, it indicates there is a possible

failure.

In order to find the status of power supply units on an APV appliances, run the following

command:

Hostname# show system warning

Power module P1 has failed. Check the power module.

Step 3: Check the LED status of the P1 and P2 in the back of the appliance. If the color of the LED

is green, it indicates that the power module is working properly. The LED shall continue to glow

under normal operation of the power supply. Please complete the following test to investigate

this issue further:

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Table of Contents

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Page 1 Introduction A power module failed warning may be alerted on an APV x800. The alert resulted in the “Fault” light in front of the appliance to solidly and constantly lit. Below are the steps to help isolate the issue whether it is false positive or truly a hardware failure. False Positive Troubleshooting Step 1: Check the Fault LED in front of the appliance.
Page 2 Test Unplugged the power module either PS1 or PS2 based on the warning message in the troubleshooting step 2 above. To perform this task, first unplug the power cable. Then pull the power module straight out by pressing the lock lever on left to the right and pulling the black handle.
Page 3 Step 2: Check the status using the CLI In order to find the status of power supply units on an APV appliances, run the following command: Hostname# show system warning Power module P1 has failed. Check the power module. Step 3: Check the LED of P1 and P2 in the rear of the appliance. A green/red double color Light Emitting Diode (LED) can be located on the power module in the back of the appliance.
Page 4 Please complete the following steps to futher investigate this issue: Step 4: Check the external condition of the power supply unit. Analyze the physical condition of the chassis and look for the following symptoms: Although the cable is properly plugged in, the power module appears dead. There is no sound coming.