Page 1
USER GUIDE 21 Cu. Ft. Top Mount Refrigerator NS-RTM21SS7/NS-RTM21BS8 Before using your new product, please read these instructions to prevent any damage.
21 Cu. Ft. Top Mount Refrigerator IMPORTANT SAFETY INSTRUCTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your refrigerator. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your refrigerator.
Page 4
NS-RTM21SS7/NS-RTM21BS8 Make sure that the available AC power matches the voltage requirements of this appliance. Do not handle the plug with wet hands. This could result in an electric shock. Unplug the power cord by holding the plug, never by pulling the cord.
21 Cu. Ft. Top Mount Refrigerator Dispose of the refrigerator according to local regulations as the refrigerator contains flammable gas and refrigerant. Follow local regulations regarding disposal of the refrigerator due to flammable refrigerant and gas. All refrigeration products contain refrigerants, which under the guidelines of federal law must be removed before disposal.
NS-RTM21SS7/NS-RTM21BS8 Features • 21 cubic foot capacity • Electronic control • Glass spill-safe shelves (2) • Humidity-controlled crisper drawers • LED lighting • Frost free Package contents • 21 Cu. Ft. top mount refrigerator • Hinge kit • User Guide...
21 Cu. Ft. Top Mount Refrigerator Setting up your refrigerator Before using your refrigerator Remove the interior packing. Let the refrigerator stand upright for approximately four hours before connecting it to power. This reduces the possibility of a malfunction in the cooling system from improper handling during transportation.
Page 8
NS-RTM21SS7/NS-RTM21BS8 Use a receptacle that accepts the grounding prong. The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this refrigerator. Using a 3-prong plug and...
21 Cu. Ft. Top Mount Refrigerator Using your refrigerator Setting the refrigerator temperature # ITEM DESCRIPTION Press to change the refrigerator setting from 1 (cold) to 5 1 SET button (coldest). 2 LED indicators Light to show the current refrigerator setting. Lights to indicate when the refrigerator is in standby mode 3 STANDBY LED (refrigerator and freezer are turned off ).
32.8x32.3x66.2 in W x D x H (83.4x82x168.1 cm) HOUSEHOLD REFRIGERATOR Made in China Insignia Service 1-877-467-4289 (U.S. and Canada) 6M43 NS Preparing to reverse the door position You will need: A standard screwdriver, a Phillips screwdriver, and the included Allen wrench.
Page 11
21 Cu. Ft. Top Mount Refrigerator Parts already mounted on the door (as shipped): Right top hinge cover Center hinge Top right hinge Bottom hinge Door block Unplug your refrigerator and remove all food from the door shelves. Remove the left cover plate and the right top hinge cover, then unscrew and remove the right top hinge.
Page 12
NS-RTM21SS7/NS-RTM21BS8 Remove the hinge pin, the three screws, and the center hinge, then lift the refrigerator door up and away from your refrigerator. Save the screws to reuse. Center hinge Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the bottom right side of the refrigerator.
Page 13
21 Cu. Ft. Top Mount Refrigerator Unscrew the hinge pin from the right side of the bottom hinge and move it to the left side, then screw the bottom hinge to the bottom left side of the refrigerator, using the screws you removed previously. www.insigniaproducts.com...
Page 14
NS-RTM21SS7/NS-RTM21BS8 Remove the hole cap from the top left of the refrigerator door and insert it in the other side. Remove the door block from the bottom, right side of the refrigerator door and attach it to the other side.
Page 15
21 Cu. Ft. Top Mount Refrigerator Remove the door block from the bottom, right side of the freezer door and attach it to the bottom, left side. www.insigniaproducts.com...
Page 16
NS-RTM21SS7/NS-RTM21BS8 Remove the two hole caps from the left side, where the center hinge will go, and insert them into the other side. www.insigniaproducts.com...
Page 17
21 Cu. Ft. Top Mount Refrigerator Attach the refrigerator door on the bottom hinge, then attach the center left hinge to the left side of the refrigerator with two screws. Insert the hinge pin into the center hinge and tighten with a Phillips screwdriver until the shoulder of the hinge pin is touching the center hinge.
Page 18
NS-RTM21SS7/NS-RTM21BS8 Put the freezer door onto the center left hinge, then attach the top left hinge to the top of refrigerator. Cover the hinge with the top left hinge cover and cover the screw holes on the right side of the top with the cover plate you previously removed.
21 Cu. Ft. Top Mount Refrigerator Add covers to the screw holes and hinge pivot. Reversing the door position - Method B Parts included with the hinge kit: Left top hinge cover Cover Left door block Top left hinge Left center hinge sleeve Parts already mounted on the door (as shipped): Center hinge...
Page 20
NS-RTM21SS7/NS-RTM21BS8 Unplug your refrigerator and remove all food from the door shelves. Remove the left cover plate and the right top hinge cover, then unscrew and remove the right top hinge. Keep the screws to reuse. Right top hinge cover Left cover plate Lift the freezer door up and away from your refrigerator.
Page 21
21 Cu. Ft. Top Mount Refrigerator Unscrew the two screws holding the bottom hinge, then remove the bottom hinge from the bottom right side of the refrigerator. Unscrew the hinge pin from the right side of the bottom hinge and move it to the left side, then screw the bottom hinge to the bottom left side of the refrigerator, using the screws you removed previously.
Page 22
NS-RTM21SS7/NS-RTM21BS8 Remove the hole cap from the top left of the refrigerator door and insert it in the other side. Remove the door block from the bottom, right side of the refrigerator door and attach it to the other side.
Page 23
21 Cu. Ft. Top Mount Refrigerator Remove the right door block and right center hinge sleeve from the bottom, right side of the freezer door, then attach the left door block and left center hinge sleeve to the bottom, left side. Freezer door Left center hinge sleeve...
Page 24
NS-RTM21SS7/NS-RTM21BS8 Remove the two hole caps from the left side, where the center hinge will go, and insert them into the other side. www.insigniaproducts.com...
Page 25
21 Cu. Ft. Top Mount Refrigerator Attach the refrigerator door on the bottom hinge, then attach the center left hinge to the left side of the refrigerator with two screws. Insert the hinge pin into the center hinge and tighten with a Phillips screwdriver until the shoulder of the hinge pin is touching the center hinge.
Page 26
NS-RTM21SS7/NS-RTM21BS8 Put the freezer door onto the center left hinge, then attach the top left hinge to the top of refrigerator. Cover the hinge with the top left hinge cover and cover the screw holes on the right side of the top with the cover plate you previously removed.
21 Cu. Ft. Top Mount Refrigerator Installing the optional ice maker (sold separately) The refrigerator comes set up for ice maker installation. This refrigerator is compatible with the Insignia NS-IMK20WH7 ice maker. Installation instructions will come with the ice maker. Maintaining your refrigerator Your refrigerator is designed for year-round use with only minimal cleaning and maintenance.
NS-RTM21SS7/NS-RTM21BS8 Moving your refrigerator Turn off the refrigerator and unplug it from the wall outlet. Remove all food. Securely tape down all loose items inside your refrigerator. Tape the doors shut. Be sure the refrigerator stays in the upright position during transportation.
21 Cu. Ft. Top Mount Refrigerator Troubleshooting CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates the warranty. Error codes LED DISPLAY PROBLEM LED 1 and LED 2 lit Temperature sensor circuit LED 1 and LED 3 lit Freezer defrost sensor LED 1 and LED 4 lit Ambient temperature sensor...
Page 30
NS-RTM21SS7/NS-RTM21BS8 PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Food in the The thermostat is set Set the thermostat to a warmer setting. refrigerator too cold. compartment is freezing. Food in the The door has been Make sure that the door is closed...
21 Cu. Ft. Top Mount Refrigerator PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The refrigerator Food packages are Move the food packages or remove door does not close interfering with the some food. completely. door. The shelves are out of Adjust the shelves properly. position.
Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts.
Page 33
• Damage due to incorrect operation or maintenance • Connection to an incorrect voltage or power supply • Attempted repair by any person not authorized by Insignia to service the Product • Products sold “as is” or “with all faults”...
Need help?
Do you have a question about the NS-RTM21SS7 and is the answer not in the manual?
Questions and answers