Valcom PagePac PAGEPAL V-5335700 Quick Start Manual page 6

Alert Tone 2 is not functioning.
When using the PagePal in the
Page Port mode a busy tone is
returned when attempting to
access the PagePal.
The PagePal is not being
accessed in the Ground Start
mode.
The PagePal answers a station
call, then immediately hangs up.
Dry loop (Page Port) mode won't
access PagePal.
Alert Tone 1 is not functioning.
Attendant Access is not
functioning.
Hum, buzz or noise on the output
in the Attendant Access mode
with a Attendant Access source
connected in an unbalanced
configuration.
Low Volume on the output.
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Problem
Check the connection to the back panel, pins 1 and 4 of J2.
Check the MAIN OUTPUT volume control setting.
Verify using an Ohm meter that a contact closure is being
provided from the host equipment.
A higher priority in the PagePal
Verify that the Telephone Access Switch is in the proper
position for the application. (DL)
Verify that Attendant Access is not active.
Verify that the host telephone system's ground is connected
to Pin 1 of J2 on the PagePal or Pin 2 or the RJ-11 jack.
Verify that the Telephone Access Switch is in the proper
position for the application. (GS)
Tip and Ring may be reversed (the Ring is always more
negative than the Tip).
Excessive loop length.
Verify that the Telephone Access Switch is in the proper
position for the application (SA not GS).
Pins 2 and 5 of the RJ11 connector must be closed by a
contact from the PBX when access is desired.
Check the connection to the back panel, pins 1 and 3 of J2.
Check the MAIN OUTPUT volume control setting.
Verify using an Ohm meter that a contact closure is being
pro- vided from the host equipment.
A higher priority in the PagePal is active.
Check the connection to the back panel, pins 1 and 2 of J2.
Check the MAIN OUTPUT volume control setting.
Check the ATTENDANT INPUT volume control setting.
Verify using an Ohm meter that a contact closure is being
pro- vided from the host equipment.
Using a jumper wire, short the un-used Attendant Access
input pin to pin 8 of J2.
Adjust gain controls.
The wrong impedance is attached to the output.
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Troubleshooting Steps
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