Related Manuals for Avaya ONE-X 1616
Summary of Contents for Avaya ONE-X 1616
- Page 1 Avaya one-X™ Deskphone Value Edition 1616 IP Telephone End User Guide 1616 IP Telephone End User Guide | 1 | P a g e...
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Page 2: Table Of Contents
About Your Telephone ... 3 1616 IP Telephone Button/Feature Descriptions ... 3 About LEDs ... 4 Table 1. Call/Line Appearance Button LEDs ... 4 Table 2. Feature Button LEDs ... 4 About Icons ... 5 Table 3. Icons in the Telephone Display ... 5 About Scrolling and Navigation ... -
Page 3: About Your Telephone
The 1616 IP telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1616 IP telephone puts convenient features and capabilities at your fingertips, including a Phone screen to view and manage your calls, a Contacts list, a Call Log, a menu of options and settings to customize your phone, and access to your voice mail. -
Page 4: About Leds
Press the Phone/Exit button to view and manage your calls. For example, if you are viewing a menu, Phone/Exit pressing the Phone/Exit button switches the phone display back to the call view. Press the A button to access the Avaya menu. The Avaya menu provides options that allow you to Avaya Menu customize phone settings, configure call logging, select the display language, view network information, and log out. -
Page 5: About Icons
Feature is not active. Note: Depending on your call processing system, the feature button LEDs for some features may operate differently. Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. -
Page 6: Conventions
The Avaya Menu has six sub-menus: • Screen/Sound — lets you adjust the display brightness and contrast, select your ringing pattern, turn button click sounds on and off, and turn error tones on and off. • Call Settings — lets you turn the call timer display, visual alerting, and show incoming calls on or off; set the redial option;... - Page 7 Transfer Transfers a call from your telephone to another extension or outside number. Use when your caller needs to speak further with someone else. Bridged Calls Your phone may show a bridged call appearance on the display screen in addition to your own call appearances. A bridged call appearance typically belongs to someone else, but bridging allows you to see if that call appearance is in use, answer calls on that call appearance, or join a call in progress on that call appearance from your telephone.
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Page 8: Answer A Call
Redial Permits you to redial a recently dialed number. Simultaneous Ringing Allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator. To answer an incoming call: 1. -
Page 9: Hold
Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. If you see a list of numbers, select the number you want to redial. 3. -
Page 10: Conference
2. Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey. You are connected to the call. To make a conference call: 1. While active on a call, press the Conference button. The green LED next to the call/line appearance button fast blinks. 2. -
Page 11: Call Forwarding All Calls
To forward all your calls: 1. Press the CFrwd feature button. 2. Dial the number to which you want to forward your calls. The forwarding icon appears on the top line of your phone display. The green LED next to the feature button turns on. To turn call forwarding off: 1. - Page 12 text you entered, use the left and right navigation arrows to place your cursor after the character you want to remove. Once your cursor is in the correct position, press the Bksp softkey to remove the character to the left of the cursor. 5.
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Page 13: Call Log
To view call log details: 1. Press the Call Log button. 2. Scroll to the number you want to view. 3. Press the Details softkey to view the name, number, and call duration. 4. Scroll down to view the date and time of the call. 5. -
Page 14: Telephone Settings
5. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to toggle call logging on or off. Note: The call log must be turned on in order to log line calls or bridged calls. If the call log is turned off, no calls are logged even if Log Line Calls or Log Bridged Calls is turned on. - Page 15 4. Select Redial. 5. Press the Change softkey or the OK button to toggle between One and List. If you selected One, then using the redial function will cause the phone to dial the last number you dialed. If you selected List, then using the redial function will cause the phone to display a list of the last numbers you dialed and permit you to choose.
- Page 16 6. To exit this screen press the Phone/Exit button. To turn the call timer on: 1. Press the A button. 2. Scroll to Call Settings. 3. Press the Select softkey or the OK button. 4. Select Call Timers. 5. Press the On softkeys, the OK button, or the right or left navigation arrow to turn the call timer display on. The call timer is turned on;...
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Page 17: Log In/Out Telephone
5. Press the Select softkey or the OK button. 6. Select Handset, Headset, or Speaker. 7. Press the Off softkey, the OK button, or the right or left navigation arrow to turn automatic gain control off. Gain control is disabled. 8. -
Page 18: Redial
The Mute button light turns off. The call is unmuted and the other person can hear you again. To redial a number: 1. From the Phone screen, press the Redial button. Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. -
Page 19: Troubleshooting
Problem A feature does not work as noted in the book. The telephone does not ring. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages. - Page 20 on-hook When the handset is left on the cradle, and speaker is off. party A person who places or answers a call. personal list One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item.