1 Safety Information NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL UPS safety information Read all safety information and operating instructions carefully before attempting to install, service or maintain the UPS. Save this manual properly for reuse. This UPS is intended for indoor use only.
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Note: : Symbol instructions: Symbol Significations Symbol Significations Caution Protective earth Disable/mute audible Danger! High Voltage! alarm Turn on Overload Turn off Battery inspection Standby or Shutdown Repeat Display screen repeat key Battery www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL Product Overview Specifications Model 1KVA S(T) 1KVA XL(T) 2KVA S(T) 2KVA XL(T) 3KVA S(T) 3KVA XL(T) Rated Capacity 1 kVA / 900 W 2 kVA / 1800 W 3 kVA / 2700 W Input Rated input voltage...
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1kVA S(T) 1 kVA Standard model 1kVA XL(T) 1 kVA Long backup model 2kVA S(T) 2 kVA Standard model 2kVA XL(T) 2 kVA Long backup model 3kVA S(T) 3 kVA Standard model 3kVA XL(T) 3 kVA Long backup model www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL Rear panel features a. 1ΚVA S(T) (DC24V) b. 2ΚVA S(T) (DC24V)
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② Battery connector ⑥ RS232 port ③ Fan ⑦ Intelligent slot ④ USB port ⑧ Output sockets Note: The figure is for reference only. Due to the technology upgrading and development, the real unit might be different from the figure. www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL 3 Installation Unpacking inspection Open the UPS package and inspect the contents upon receipt. The accessories attached to the UPS contain a power cord, a user manual, communication cable, CD-ROM.
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL >USB port: : Pins Indication date+ date- EPO port(optional) EPO is the short for Emergency Power Off. EPO port is on the rear panel of the UPS. It’s green. Users can cut off the output of UPS immediately by operating EPO port in case of emergency.
2 seconds: Circularly and orderly display the INQUIRING key items every 2 seconds, when press the key for some time again, it will turn to output status. In setting mode: Press for more than half a second (less than 2 seconds): Select the setting option. www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL Not in setting mode: Press the key for more than 2 seconds: Function settings interface. FUNCTION In setting mode: SETTINGS key Press the key for more than half a second (less than 2 seconds): go to the function setting options.
Press the OFF key for more than half a second to turn off the UPS. When UPS shut down, it will do self-test first, until there is no display on the panel. When UPS is in LINE Mode, press the self-test/mute key for more than 1 UPS self- www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL second. UPS gets to self-test mode and tests its status. It will exit automatically test/mute test after finishing test. operation When UPS is in BAT Mode, press the self-test/mute key for more than 1 second, the buzzer stops beeping.
Parameters inquiring operation Press the inquiring key for more than half a second (less than 2 seconds) to inquire about items. The inquired items include Input, Battery, Output, Load and Temperature. The displayed items on LCD screen are shown as following: www.tescom-ups.gr...
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NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL LCD display Description Output: : Display the output voltage and output frequency of the UPS. As the following graphic shows, the output voltage is 220V, the output frequency is 50Hz. Load: Display the numerical value of the active power (WATT) and apparent power (VA) of the load.
Battery mode Being in battery mode are as following: the buzzer beeps once every 4 seconds. When the mains power is low or unstable, UPS will turn to battery mode at once, and LCD displays ‘batt’. www.tescom-ups.gr...
NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL ECO mode Being in ECO mode are as following: When the input mains meet the input range of the ECO mode and the ECO function is on, the UPS works in ECO mode. If input mains exceed the range of ECO several times within one minute but stays in inverter input range, UPS will work in inverting mode automatically.
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Power on / Switch Flash later working mode 6 beeps always displays Line or byPASS, bat icon flash all the time Output overload protection Warning for mains Working mode 2 beeps / Flash power overload displays Line, load flashes always www.tescom-ups.gr...
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End user need to provide below information when require to maintain the UPS. UPS Model No. & Serial No. Date of fault occurrence. NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL Fault details (LCD status, noise, AC power situation, load capacity, battery capacity configuration ect.) Table 3: Alarm code display The alarm code will be displayed in four digital tubes on the right of the numerical...
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● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Display EEPROM The third Low battery Median abnormal value abnormal abnormal digital tube from right to left ● www.tescom-ups.gr...
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UPS fail to start when operate Connect the input well, if the battery is not ready or ‘On’ key voltage is too low, disconnect the input UPS internal battery and start the UPS with no-load. disconnect UPS internal system Contact the supplier. www.tescom-ups.gr...
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NEOLINE PRO � 1/1 � 1-3 kVA � ONLINE UPS USER MANUAL fault Keep the UPS battery recharging more Battery undercharge than 3 hours Check the load level and disconnect UPS overload Back up time become short the non-critical equipments, Replace with new batteries, contact Battery maturing, the supplier to get the new batteries...
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