General Maintenance; Troubleshooting - AquaScape 40040 Manual

General Maintenance

• When replacing water treatments, take a few seconds to inspect and, if necessary, clean the
tubing of any debris that has become trapped in the tubing.
NOTE: A soft pipe cleaner, available at most hobby stores, can be used to clean the tubing.
• The pump cartridge, located on the underside of the control panel, is a consumable part that
may wear over time, reducing the accuracy of the system. It is recommended to replace the
pump cartridge once each year (Item #44041) (Ex. 20).
• Do not operate at temperatures below 40°F / 4°C as doing so will void the warranty.
PLEASE NOTE: Your XT System and liquid water treatments are not designed to be operated during freezing
temperatures. The unit is equipped with an internal protection thermostat that will shut off the dosing pump at
temperatures below 40°F / 4°C. Remove the control panel, treatment, and intake assembly during winter freezing
temperatures and store in a frost-free location

Troubleshooting

• The pump does not seem to be pumping the liquid treatment from the bottle into my feature.
– Make sure the unit is getting power.
– Make sure the inner tubing and discharge tubing are properly connected and not kinked.
– Inspect and clean all tubing of water treatment residue using a pipe cleaner
– Make sure the system is primed. To enter the priming mode, hold the x2 dosing button for 3 seconds (this may take
several minutes). Refer to page 5 for more information.
– With priming mode engaged, listen closely, as you should be able to hear the pump turning if it's working correctly.
ƒ If the pump is not turning when in priming mode, you may need to replace the control panel.
– If problems persist, it may be time to replace the pump cartridge.
• Pump does not seem to be pumping accurately.
– Replace the pump cartridge as explained in General Maintenance (Ex. 20).
• There is no power reaching the unit.
– Make sure the ground-fault circuit interrupter (GFCI) is not tripped.
– Check that the transformer is plugged in.
– Try replacing the transformer; please note that the Aquascape Automatic Dosing System uses a 12V low voltage outdoor
rated transformer.
• Device won't pair.
– Make sure the outlet is receiving power.
– Make sure the network name and password are typed in correctly.
– Make sure you have adequate wireless coverage to connect the device.
– Reset the device to factory default by pressing and holding the + and - button for 5 seconds within 1 minute of
connecting the controller to power then release when the LCD screen shows 88.
– Visit our website aquascapeinc.com for more device pairing videos and instruction.
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US (866) 877-6637 |
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CAN (866) 766-3426 | aquascapeinc.com
Ex. 20