Levoit VeSync Classic 300S User Manual page 21

TROUBLESHOOTING (CONT.)
Problem
Humidifier makes a loud or
unusual noise.
Water leaks from the humidifier.
Condensation forms around
humidifier or windows.
Mould grows inside the humidifier.
is red.
Essential oil has little or no smell.
Display shows an incorrect
humidity percentage.
Display shows Error Code "E1".
If your problem is not listed, please contact
Possible Solution
Make sure the water tank is properly in place (see Getting Started,
page 8).
Set mist level to a lower setting.
Empty the base chamber. Refill the water tank (not the base chamber)
and place the water tank properly onto the base.
The humidifier may be malfunctioning. Stop using the humidifier and
Customer Support
contact
Make sure the silicone sealing ring around the water outlet valve
is secure.
Avoid running the humidifier in a room with over 60% relative humidity.
Wipe any excess water off the top and bottom of the base.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact
Support
(see page 24).
Humidity may be too high. Turn down the mist level, turn off the
humidifier, or open a door or window to the room.
Clean the water tank and base chamber regularly
Care & Maintenance, page 15).
(see
Fill the water tank.
Place the water tank properly on the base.
Clean the water filter (see page 15) or replace it with a new one. To
request a new water filter, contact
Add more essential oil. For best results, use pure essential oil.
The room may be larger than the humidifier's effective range. Move
to a room smaller than 20–47 m² / 215–505 ft².
Moisture may have built up inside the humidity sensor. Turn off the
humidifier and allow the sensor to air dry. Make sure the nozzle is facing
away from the sensor so that mist does not settle on the sensor (see
Getting To Know Your Smart
diagram in
The humidifier is malfunctioning. Contact
(see page 24).
Customer Support
(see page 24).
Customer Support
(see page 24).
Humidifier, page 5).
Customer Support
(see page
EN
Customer
24).
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