Valcom V-2001A-E Introduction page 5

SYMPTOM
1. No output to speakers.
2. No music output
3. No warble tone output.
4. No single tone output.
NOTE: The contact closure operation of the V-2001A-E can be tested with a length of wire connected between the two terminals
of either the UNA/warble or clock/steady tone inputs.
This product, bearing the "VALCOM" trademark, excluding the batteries, is guaranteed by the manufacturer for the period of one
year from the date of purchase and will, during this period, be repaired or replaced (with the same or a similar model), at our option,
free of charge, if there is any defect due to faulty materials or workmanship. This guarantee does not cover defects arising from
accidental damage, misuse or wear and tear, and is available only to the original purchaser of the product from an official
"VALCOM" distributor or dealer.
This guarantee applies to all Valcom products purchased and used in the EEC. Products should be returned to your nearest
Valcom distributor or dealer. If, however, the product has not been purchased in the EEC country where the distributor or dealer is
located, the customer may be advised to return the product to the EEC country where the purchase originated, if parts are
unavailable, or there are other unavoidable circumstances which hinder, or prevent service being given under guarantee.
Any person claiming under this guarantee must, on returning the product, supply proof of the date of purchase and a brief
description of the nature of the fault.
NOTE: PROOF OF PURCHASE WILL BE ACCEPTED IN THE FORM OF EITHER THE ORIGINAL RECEIPT OF PURCHASE
OR THIS GUARANTEE CERTIFICATE AND SUCH RECEIPT OR CERTIFICATE MUST BEAR THE DISTRIBUTOR OR
DEALERS OFFICIAL STAMP AND THE DATE OF PURCHASE.
Charges will be made for all repairs unless either the purchase receipt or the stamped and dated Guarantee Certificate is returned
with the product.
The guarantee does not effect the Statutory Rights of the customer.
TROUBLESHOOTING CHART
PROBABLE CAUSE AND SOLUTION
A. Check for the presence of audio on the page outputs of the V-2001A-E during a page
using a test set. Refer to installation section for connection information.
B. Check AC line fuse on V-2001A-E.
A. Using a test set, check for music on the music input terminals.
Check that speakers are connected to "page + music" outputs.
B.
A. If a contact closure is provided by the telephone system use an ohm meter to check the
continuity of the contact closure when they are operated when a call is ringing into the
telephone system.
B. If ringing is used, with an AC volt meter, check for the presence of ring voltage when a
call is ringing into the telephone system.
C. Check selector switches (SW2 and SW4).
A. Using an ohm meter, check the contact closure on the device that is to operate the single
tone.
B. Check selector switches (SW2 and SW4).
VALCOM U.K. WARRANTY
5 947218