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Chamberlain or other similar apps. For more information about the MyQ Smart Garage Hub not registering,
MyQ Smart Hub - Troubleshooting
1. Verify the LED on the Hub is solid green before registering through Mobile Tech.
2. Log into the MobileTech app.
3. Find the customer account.
4. Flick up and tap Package. Verify the Garage Door & Gate Control and LiftMaster Integration add-ons are included.
5. On the Home page, tap Equipment.
6. Tap LiftMaster Devices.
7. Tap Add Gateway and enter the MyQ Smart Garage Hub's serial number.
Note: The serial number can be found at the back of the Hub below the barcode. Please wait patiently as this
process may take several minutes.
8. After a few minutes, the LiftMaster Gateway should appear in the equipment list.
9. To view the equipment list, tap
10. In LiftMaster Devices, tap the name of the MyQ Smart Garage Hub that was just added.
11. Tap Add Device.
12. Select MyQ Wall Control, MyQ-Enabled garage door opener, or non-MyQ-Enabled garage door
opener depending on the equipment being used.
13. Tap Continue.
14. Follow the instructions presented in the wizard to add both door tilt sensors and garage door openers themselves
to the system.
Note: The G821LMB-2SENSOR (red LED) communicates using RF and can be programmed into the 821LMB
natively or the 821LM and MyQ-G0301 with the latest firmware. Please refer to Chamberlain's
resources
for questions about hub firmware. The 821LM-SENSOR (yellow LED) uses a Bluetooth signal and
should only be programmed into the 821LM or MyQ-G0301.
◦ When adding a wall control, the internet gateway will be put into learn mode. Locate the learn button on the
wall control, then press the learn button twice to pair the wall control with your internet gateway. The red LED
on the control panel will light up. After pressing the learn button twice, tap Continue.
◦ When adding a MyQ-enabled garage door opener, locate the learn button on the garage door opener.
Typically, this button can be found close to the wiring ports on the garage door opener. Press and hold the
learn button for two seconds to initiate pairing. The learn LED on the garage door opener will light up once
pairing has been initiated. After pressing the learn button, wait ten seconds, then tap Continue.
◦ When adding a non-MyQ-enabled garage door opener, select a brand and the color of the program button,
then tap Continue for device-specific instructions.
Important: The 821LM may attempt multiple frequencies to connect with the garage door opener. Please
allow for all attempts to be completed to ensure the correct frequency is found for the garage door opener.
The following image outlines the test button to enroll the Door Sensor:
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/LiftM...
Guide.
followed by Equipment.
LiftMaster
support
Updated: Tue, 05 Jan 2021 16:24:44 GMT
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