Troubleshooting - Philips Lumea SC1994 Manual

24
English

Troubleshooting

Problem
The device/adapter becomes
warm during use.
When I place the device on
the skin, it does not release a
flash. The 'READY to flash'
light blinks orange.
The 'READY to flash' light
blinks orange and all
5 intensity lights blink as
well.
The 'READY to flash' light
does not light up white.
The device produces a
strange smell.
The device does not flash,
the fan is not switched on
and all 5 intensity lights
blink.
Possible cause
It is normal for the device and
adapter to become warm (but
not too hot to touch) during
use.
The fan is not working.
The cooling airflow of the fan is
blocked by hands or a towel.
Your skin tone in the area to be
treated is too dark.
The device needs to be reset.
The device is not completely in
contact with your skin.
The light exit window or the
skin tone sensor is dirty.
You have not removed the
hairs on the area to be treated
properly. These hairs may get
burned and can cause the
smell.
The attachment is not attached
properly.
Solution
Use the device in a slightly cooler
environment and/ or let it cool down
before continuing use.
Check if the attachment is well connected.
Clean the connectors on the attachment if
needed. In case the attachment is well
connected and it is possible to produce
flashes with the device, contact the
Consumer Care Center in your country,
your Philips dealer or a Philips service
center.
Make sure the cooling airflow of the fan is
unblocked.
Treat other body areas with lighter skin
tones with Lumea.
To reset the device, take the plug out of the
socket, wait for 30 minutes to let the device
cool down. The device should function
normally again. In case it does not work
again, contact the Consumer Care Center in
your country.
Place the device at a 90-degree angle on
the skin so that the integrated safety
system is in contact with your skin.
Clean the light exit window and the skin
tone sensor carefully.
Pretreat your skin before you use Lumea.
Make sure you attach the attachment
completely. If necessary, clean the
electronic contacts on the attachment.