Panasonic KX-TC1871ALB Operating Instructions Manual
Panasonic KX-TC1871ALB Operating Instructions Manual

Panasonic KX-TC1871ALB Operating Instructions Manual

900mhz cordless answering system
Table of Contents

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900MHz Cordless Answering System
KX-TC1871ALB
Model No.
KX-TC1871NZB
Operating Instructions
KX-TC1871ALB
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.

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Summary of Contents for Panasonic KX-TC1871ALB

  • Page 1 900MHz Cordless Answering System KX-TC1871ALB Model No. KX-TC1871NZB Operating Instructions KX-TC1871ALB Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use.
  • Page 2: Before Initial Use

    Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. For Australia When you subscribe to Caller ID services from your telephone operator, this telephone will display the caller’s phone number. When available from your telephone operator, this telephone will also display the number of the second call or call waiting.
  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 6 hours before initial use (p. 15). Clean the handset and the base unit charge contacts with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity.
  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ....... . . 6 Displays ......... . . 9 Settings.
  • Page 5 Finding Items in the Directory ......54 Dialling from the Directory ......56 Editing an Item in the Directory .
  • Page 6: Location Of Controls

    Location of Controls Base unit IN USE/CHARGE Indicator (p. 15) Charge Contacts (p. 16) VOLUME (_) Buttons (p. 22, 32) (LOCATOR/INTERCOM) Button (p. 59) (REDIAL) (DIGITAL\SP-PHONE) (Speakerphone) Button and Indicator (p. 31, 35) (PAUSE) Button (p. 62) (HOLD) Button (p. 32) Display (p.
  • Page 7 (DIRECTORY) (SKIP/FF) (REPEAT/REW) Button (p. 38, 55, 67) (GREETING/EDIT) Button (p. 22, 42) (ERASE/CLEAR) Button (p. 23, 45, 69) (CALLER\ID) Button (p. 38) Button (p. 55) Button (p. 38, 55, 67) (NEW\MESSAGE) Button (p. 66) (ANSWER\ON) (p. 65, 66, 69) MIC (Microphone) (p.
  • Page 8 “ Location of Controls Handset Headset Jack (p. 87) (TALK) Button (p. 29, 34) (FUNCTION/EXIT/CH) (Channel) Button (p. 18, 24, 29, 38) (RECALL/PLAYBACK) Button (p. 62, 63, 68, 82) Antenna Display (p. 9, 10) Navigator Key (‹) (›) FWD/EDIT (fl) (p.
  • Page 9: Displays

    Displays Both the handset and the base unit show you instructions and information on the displays. These display prompts are shown below. Common prompts for the handset and the base unit No items stored 0222333444 11:20A JAN.12 a3 0312345678 0266667777 ----Waiting----- The Caller List is empty or there are no stored items in the directory.
  • Page 10 “ Displays Handset only Recharge battery 12 new calls 12 new calls 1=Directory Talk 01-06-35 No link to base. Place on cradle and try again. Please lift up and try again The battery needs to be charged. Place the handset on the base unit to charge the battery (p.
  • Page 11 When the ringer volume is set to OFF (p. 20), “Ringer off” will flash for about 45 seconds before the unit returns to the standby mode Ringer off (p. 16). When trying to store an item or Caller List information in the directory, the directory memory is full (p.
  • Page 12 “ Displays Base unit only SUN 12:00AM 5 new calls 10 messages SUN 12:00AM 0 message 5 new calls <<=Old >>=New Greeting record Recording error Greeting check 00-12 In the standby mode, the display shows the current day and time, the number of new calls and recorded messages.
  • Page 13 The answering system is recording a message (p. 65). (“– Answering –” flashes.) 0222333444 - Answering - Message memory is full. (“Message full” flashes.) Erase some or all of the messages SUN 12:00AM (p. 69). 5 new calls Message full The pager call mode is set to ON (p.
  • Page 14: Settings

    ≥If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services. ≥KX-TC1871ALB and KX-TC1871NZB are not designed to be used with rotary (pulse dialling) services. ≥KX-TC1871NZB will not answer incoming calls on your FaxAbility number.
  • Page 15: Installing The Battery In The Handset

    “ Installing the Battery in the Handset Install the battery and close the handset cover, locking it into place. Battery Charge Place the handset on the base unit and charge for about 6 hours before initial use. ≥The IN USE/CHARGE indicator lights.
  • Page 16: Standby Mode

    “Recharge battery” and/or “ to flash. ≥To fully recharge the battery, the handset should be left on the base unit. Battery information After your Panasonic battery is fully charged (p. 15): Operation near the base unit* While in use...
  • Page 17: Selecting The Line Mode

    Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise a second caller’s information may not be displayed (p. 62), and the unit may not alert your pager (p. 70). Your phone comes from the factory set to “A”.
  • Page 18: Programmable Functions

    Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press <Function menu>* 1Save directory Calling pager...
  • Page 19: Setting The Auto Talk Feature

    Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing the feature ON by programming. Your phone comes from the factory set to OFF. Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press (›)
  • Page 20: Selecting The Ringer Volume

    “ Programmable Functions Selecting the Ringer Volume With the handset You can program the ringer volume to HIGH, LOW or OFF. If set to OFF, the unit will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is in the standby mode. Display (‹), (›), FWD/EDIT (fl)
  • Page 21 With the base unit Make sure the unit is in the standby mode. ≥To select HIGH (preset) or LOW, (RINGER) press Each time you press the button, the ringer volume will change and the selected volume will ring. ≥To turn the ringer OFF, press and hold (RINGER) until 2 beeps sound.
  • Page 22: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 23). All messages (greeting, incoming, etc.) are stored in digital memory (p.
  • Page 23 Greeting message sample “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” To erase the recorded greeting message briefly ¤ Press (GREETING/EDIT) Press the message is being played. ≥The unit will answer a call with a pre-recorded greeting.
  • Page 24: Programming Summary For The Answering System

    “ Preparing the Answering System Programming Summary for the Answering System You can program the following functions using the handset near the base unit. See the page numbers below for details. The unit must be in the standby mode before programming. Lift the handset, and press (›) (‹)
  • Page 25: Day And Time Adjustment

    Day and Time Adjustment Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow points to “Program”. FWD/EDIT (fl) Press (›) (‹) Press repeatedly until the arrow points to “TAD program”.
  • Page 26 “ Preparing the Answering System ≥In step 7, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100” and select “PM” by pressing ($).) If a power failure occurs, “ be shown on the main unit display. Reprogram the current day/time. To check the day/time Repeat steps 1 to 6 on page 25.
  • Page 27: Selecting The Caller's Recording Time

    Selecting the Caller’s Recording Time You can select “1 minute”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow points to “Program”. FWD/EDIT (fl) Press (›)
  • Page 28: Selecting The Number Of Rings

    “ Preparing the Answering System Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “Toll saver”*. Your phone comes from the factory set to “Toll saver”. (FUNCTION/EXIT/CH) Press (›)
  • Page 29: Making Calls

    Making Calls With the Handset To have a hand-free conversation, connect the headset to the handset (p. 86). (TALK) (FUNCTION/EXIT/CH) (TALK) Press Dial a phone number. ≥The dialled number is displayed. ≥After a few seconds, the display will show the length of the call and the battery strength. (TALK) To hang up, press the handset on the base unit.
  • Page 30 “ Making calls To dial after confirming the entered number Dial a phone number. ≥If you misdial, press (INTERCOM/CLEAR). All digits are erased. Dial the correct phone number. (TALK) Press ≥After a few seconds, the display will show the length of the call and the battery strength. To hang up, press the handset on the base unit.
  • Page 31: With The Base Unit (Digital Duplex Speakerphone)

    With the Base Unit VOLUME (_), (^) (DIGITAL\SP-PHONE) Press ≥The DIGITAL SP-PHONE indicator lights. Dial a telephone number. When the other party answers, talk into the MIC (microphone). To hang up, press (DIGITAL\SP-PHONE) ≥The indicator light goes out. ≥To switch to the handset while using the speakerphone: —If the handset is off the base unit, press (TALK).
  • Page 32 “ Making calls Hands-free Digital Speakerphone For best performance, please note the following: ≥Talk alternately with the caller in a quiet room. ≥If the other party has difficulty hearing you, press VOLUME (_) to decrease the speaker volume. ≥If the other party’s voice from the speaker cuts in/out during a conversation, press VOLUME (_) to decrease the speaker volume.
  • Page 33: Simultaneous Keypad Dialling

    Simultaneous Keypad Dialling You can use the base unit like a standard telephone. After pressing (TALK) to make a call with the handset near the base unit, you can also dial using the base unit keypad. Handset: (TALK) Press Base unit: Dial a telephone number while hearing a dial tone on the handset.
  • Page 34: Answering Calls

    Answering Calls When a call is received, the unit rings and the CALLER ID button on the base unit flashes quickly. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 36). In order to view the Caller ID information, please wait until the second ring to answer a call.
  • Page 35: With The Base Unit

    With the Base Unit (DIGITAL\SP-PHONE) Press ≥The DIGITAL SP-PHONE indicator lights. Talk into the MIC. To hang up, press (DIGITAL\SP-PHONE) ≥The indicator light goes out. (DIGITAL\SP-PHONE) and Indicator...
  • Page 36: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be displayed on the handset and the base unit after the first ring.
  • Page 37 ≥Caller information cannot be displayed in the following cases: ≥—If the caller dialled from an area which does not provide a Caller ID service, the display will show “Out of area”. ≥—If the caller has requested not to display his/her information, the display will show “Private caller”.
  • Page 38: Using The Caller List

    Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is in the standby mode. With the handset Lift the handset off the base (›) unit and press enter the Caller List. ≥The display will show, for example, the following: 2 new calls...
  • Page 39: Calling Back From The Caller List

    Display meaning : You have checked this caller information, answered the call ˆ or called back the caller. k2–k9: The number of times the same caller called (up to 9). After checking, “a2”–“a9” will be replaced with “ˆ”. Calling Back from the Caller List With the handset Lift the handset off the base (›)
  • Page 40: Editing The Caller's Phone Number

    “ Using the Caller List Editing the Caller’s Phone Number The unit can edit a phone number into one of 3 patterns. Make sure the unit is in the standby mode. With the handset Lift the handset off the base unit and (›) (‹) press...
  • Page 41 After editing the number, you can continue with calling back or storing procedures. (TALK) To call back, press To store the number in the directory, (›) press (Next key). Follow the instructions on the display (p. 43). ≥The number edited in step 4 will not be maintained in the Caller List. For New Zealand Users: Your telephone service provider may charge you for a local call when it is dialled with an area code prefix.
  • Page 42 “ Using the Caller List With the base unit (CALLER\ID) Press List. (SKIP/FF) Press repeatedly to find the desired caller. (GREETING/EDIT) Press a pattern. ≥Each time you press (GREETING/EDIT), the number is rearranged into one of 3 different patterns. Phone no. b Free editing ≥You can add digits to the front of the number, up to a total of 20 digits...
  • Page 43: Storing Caller List Information In The Directory

    Storing Caller List Information in the Directory You can store numbers that are in the Caller List in the directory. This feature can operate only with the handset. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...
  • Page 44 “ Using the Caller List ≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH). ≥If the display shows “Directory full” in step 3, the display will return to step 2. Press (FUNCTION/EXIT/CH) to exit the list. To erase other stored items from the directory, see page 58.
  • Page 45: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is in the standby mode. To erase a specific caller from the Caller List With the handset Lift the handset off the base (›) unit and press enter the Caller List.
  • Page 46 “ Using the Caller List To erase all entries in the Caller List Before erasing all entries, make sure that “0 new call” is displayed. With the handset Lift the handset off the base (›) unit and press enter the Caller List. 0 new call 1=Directory (INTERCOM/CLEAR)
  • Page 47: One-Touch Dialler

    One-Touch Dialler A phone number stored in the a one-touch operation. Storing a Phone Number in the DIRECT Button Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow points to “Program”. FWD/EDIT (fl) Press While the arrow points to “Save...
  • Page 48: Dialling The Stored Number In The Direct Button

    “ One-Touch Dialler Dialling the Stored Number in the DIRECT Button (TALK) Press (DIRECT) Press ≥After a few seconds, the display will show the length of the call and the battery strength. To dial after confirming the entered number ¤ (DIRECT) (TALK) Press...
  • Page 49: Using The Directory

    Using the Directory You can store up to 50 names and phone numbers in the directory. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset or base unit display.
  • Page 50 “ Using the Directory (FUNCTION/EXIT/CH) Press While the arrow points to “Save directory”, press (Yes key). ≥The display shows the number of stored items in the directory. Enter a name, up to 15 characters, with the dialling buttons, BACK (fl) FWD/EDIT ≥See the steps for entering names and symbols (p.
  • Page 51 ≥If a pause is required for dialling, (REDIAL/PAUSE) can be stored in a phone number counting as one digit (p. 62) in step 5. ≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH). ≥If the display shows “Directory full” in step 2, the display will return to step 1.
  • Page 52: Steps For Entering Names And Symbols

    “ Using the Directory Steps for Entering Names and Symbols The handset dialling buttons ( BACK (fi) FWD/EDIT (fl) letters and symbols. Each button selects a character as shown below. Keys & Blank BACK To move the cursor to the left (fi) FWD/EDIT To move the cursor to the right...
  • Page 53 For example, to enter “Tom Jones”: (FUNCTION/EXIT/CH) Press While the arrow points to “Save directory”, press (Yes key). Press Press six times, then press (fl) to move the cursor to the right. Press four times. FWD/EDIT (fl) Press blank. Press Press six times, then press (fl)
  • Page 54: Finding Items In The Directory

    “ Using the Directory Finding Items in the Directory With the handset Make sure the unit is in the standby mode. BACK (fi) Press enter the directory list. Directory list 1=Caller s list (›) (‹) Press ≥The first item is displayed. 0312345678 (›) (‹)
  • Page 55 With the base unit Make sure the unit is in the standby mode. (DIRECTORY) Press the directory list. ≥The first item is displayed. 0312345678 (SKIP/FF) (REPEAT/REW) Press repeatedly until the desired item is displayed. ≥All directory items are stored in the order shown on the right.
  • Page 56: Dialling From The Directory

    “ Using the Directory Index Table Keys Index Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Dialling from the Directory With the handset BACK (fi) Press (fl) to enter the directory list. (›) (‹) Press...
  • Page 57: Editing An Item In The Directory

    Editing an Item in the Directory This feature can operate only with the handset. Make sure the unit is in the standby mode. (fi) Press BACK or FWD/EDIT the directory list. (›) (‹) Press ≥The first item is displayed. (›) (‹) Press repeatedly to find...
  • Page 58: Erasing An Item From The Directory

    “ Using the Directory Erasing an Item from the Directory Make sure the unit is in the standby mode. With the handset BACK (fi) Press (fl) to enter the directory list. (›) (‹) Press ≥The first item is displayed. (›) (‹) Press to find the directory item you...
  • Page 59: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: (INTERCOM/CLEAR) Press to the paged party after the beeps. ≥“Intercom” is displayed. Base unit: When the other party’s voice is heard, answer using the MIC.
  • Page 60: Transferring A Call Using The Intercom

    “ Intercom During an intercom call: ≥Intercom calls can only be ended with the handset. ≥If the handset user has difficulty hearing the base unit user, decrease the base unit speaker volume by pressing VOLUME (_). ≥If an incoming call is received, the intercom call stops and the unit starts to ring.
  • Page 61: Special Features

    Special Features “ Display (›), (‹), FWD/EDIT (fl) (FUNCTION/EXIT/CH) (RECALL/PLAYBACK) (PAUSE) (REDIAL/PAUSE) (RECALL) Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.
  • Page 62: How To Use The Pause Button (For Analog Pbx Line/Long Distance Service Users)

    “ Special Features How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users) We recommend you press required for dialling with a PBX or to access a long distance service. Ex. Line access number ¤ (REDIAL/PAUSE) ≥Pressing (REDIAL/PAUSE) This prevents misdialling when you redial or dial a stored number.
  • Page 63: Recall Button

    The recall time depends on your telephone exchange or host PBX. You can select the following recall times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. KX-TC1871ALB comes from the factory set to “100 msec” and KX-TC1871NZB comes set to “600 msec”.
  • Page 64 “ Special Features (FUNCTION/EXIT/CH) Press (›) (‹) Press points to “Program”. FWD/EDIT (fl) Press (›) (‹) Press points to “Set recall time”. FWD/EDIT (fl) Press (›) (‹) Press the desired time is displayed. FWD/EDIT (fl) Press ≥A beep sounds. ≥To return to the standby mode, press (FUNCTION/EXIT/CH). ≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH).
  • Page 65: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. While recording, “- Answering -” will be displayed. ≥The total recording time (including greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
  • Page 66: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only new messages (NEW\MESSAGE) Press ≥The unit announces the number of new messages and plays them back.
  • Page 67 During playback To repeat/ To repeat from the beginning of the message (REPEAT/REW) rewind Press message ≥If you press within 5 seconds of playback, the previous message will be played. To rewind part of the message Press and hold place. ≥At the beginning of the message, 3 beeps will sound.
  • Page 68: From The Handset

    “ Listening to Messages From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: (RECALL/PLAYBACK) Press ≥The number of new messages is heard on the handset. Base unit: To listen to new messages, press (NEW\MESSAGE)
  • Page 69: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“Message full” is displayed on the base unit. —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.
  • Page 70: Pager Call

    Pager Call This feature allows you to alert your pager when the unit records an incoming message or receives a Caller ID call (p. 74). You can retrieve the message from a touch tone telephone (p. 76). If you subscribe to a Caller ID service, the caller’s telephone number will be displayed on your pager.
  • Page 71 (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow points to “Program”. FWD/EDIT (fl) Press (›) (‹) Press repeatedly until the arrow points to “TAD program”. FWD/EDIT (fl) Press ≥The base unit display shows the answering system function menu. Press Enter your pager number, and press the access code, if required by your pager company, and press (REDIAL/PAUSE)
  • Page 72: Storing Your Home Telephone Number

    “ Pager Call Storing Your Home Telephone Number After storing your home telephone number, it will then be displayed on your pager when your family wants you to call home. (See useful information on page 73.) (FUNCTION/EXIT/CH) Press (›) (‹) Press points to “Program”.
  • Page 73 To confirm the stored pager and home numbers (FUNCTION/EXIT/CH) 1. Press (›) (‹) 2. Press to select “Calling pager”. FWD/EDIT (fl) 3. Press (Yes key). (TALK) 4. Press ≥The unit dials the stored pager number. ≥The pager beeps, and displays your home number and “11”*. ≥If the pager does not beep or does not display your home number and “11”, store the pager and home numbers again (p.
  • Page 74: Pager Mode Setting

    “ Pager Call Pager Mode Setting After subscribing to a Caller ID service (p. 36), you can select one of the following pager mode settings. The unit will alert your pager: Recorded MSG: After the unit records an incoming message (factory preset), Received call: Each time the unit receives a Caller ID call, even...
  • Page 75: Setting The Unit To Call A Pager

    Setting the Unit to Call a Pager (RECALL/PLAYBACK) Press ≥The number of new messages is heard on the handset. Press ” is displayed on the base unit. PAGER ≥“ ≥If “ ” is not displayed, the pager PAGER number has not been stored. Store the number (p.
  • Page 76: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 78). ≥To skip the voice menu and operate the unit directly, see page 80.
  • Page 77: Setting The Remote Code

    Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure that the unit is in the standby mode.
  • Page 78: Voice Menu

    “ Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. Press 1 to record your message.
  • Page 79 All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.
  • Page 80: Direct Remote Operation

    “ Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK...
  • Page 81 PAGER CALL ON/OFF ANSWERING SYSTEM OFF Turning on the answering system Call your unit and wait for 15 rings. ≥The unit will answer and the greeting message will be played. ≥The answering system will turn on. Hang up or enter the remote code for other options.
  • Page 82: Remote Operation With The Handset

    Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. Summary of remote operation (RECALL/PLAYBACK) Press ≥The number of new messages is heard. ≥“Remote operation” is displayed on the handset. Enter the desired direct commands (p.
  • Page 83: Direct Commands

    Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK REPEAT (During playback) SKIP (During playback) STOP ERASING A ($) (4) SPECIFIC MESSAGE (During playback) ERASING ALL ($) (5) MESSAGES PAGER CALL ON/OFF ANSWERING SYSTEM OFF ANSWERING SYSTEM ON ≥Only new messages are played back. ≥All messages are played back.
  • Page 84: Wall Mounting

    Wall Mounting This unit can be mounted on a wall. Set the handset holder as shown. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. ≥The word “UP” should face upward. Wall Template 8.5 cm To Power...
  • Page 85 Install screws using the wall template (see p. 84). Connect the telephone line cord. Mount the unit, then slide down. ≥Raise the antenna. To charge the battery: Place the handset on the handset holder as shown. ≥The IN USE/CHARGE indicator lights. To remove the handset holder While pressing the arrow (1) and opposite side (2) of the holder, pull out the handset holder.
  • Page 86: Using The Belt Clip

    You can hang the handset on your belt or pocket using the belt clip. To attach the belt clip To remove the belt clip Using the Optional Headset Plugging an optional headset into the handset allows a hands-free Microphone phone conversation. Please use only the Panasonic KX-TCA87AL headset.
  • Page 87 Connecting the optional headset to the handset Open the headset jack cover, and connect the headset to the headset jack as shown below. When the optional headset is connected to the handset, make sure to use the headset to talk with the caller. If you want to have a normal cordless phone conversation, disconnect the headset.
  • Page 88: Battery Replacement

    Battery Replacement “Recharge battery” is displayed and/or “ fully charged, replace the battery with a new Panasonic P-P508 battery. To prevent memory loss, replace within 3 minutes. Press the notch on the battery cover firmly and slide it as indicated by the arrow.
  • Page 89: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use a telephone double adaptor. For Australia Standard Telephone (Optional) To Socket Telephone Double Adaptor For New Zealand To Single-Line Telephone Jack T-Adaptor (Optional) Standard...
  • Page 90: Before Requesting Help

    Before Requesting Help Cordless Telephone Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit do not ring. The handset display is blank.
  • Page 91 Problem The unit does not display the caller’s phone number. The handset display goes to the standby mode while viewing the Caller List. When a second call is received during a conversation, the unit does not display the new caller’s phone number.
  • Page 92 “ Before Requesting Help Answering System Problem The answering system is on, but incoming messages are not recorded. You cannot listen to the recorded messages. “Message full” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded.
  • Page 93 ≥Install the battery properly (p. 15, 88). ≥Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again. ≥KX-TC1871ALB and KX-TC1871NZB are not designed to be used with rotary (pulse dialling) services. “...
  • Page 94 The IN USE/CHARGE indicator light does not go out while charging. For New Zealand Customers Panasonic New Zealand operates a toll free Customer Support Centre. Please phone 0800 Panasonic (0800 726276) for assistance. Cause and Remedy ≥Programming is not possible while the...
  • Page 95: Safety Instructions

    Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.
  • Page 96 “ Safety Instructions WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. Medical Consult the manufacture of any personal medical device, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy.
  • Page 97 For New Zealand Users Only The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
  • Page 98: Important Information (For Australia Only)

    Important Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 99 If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.
  • Page 100 Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX12877ZA Printed in Japan FF0900HK0...

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