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Panasonic 3000 Operating Instructions Manual

Panasonic digital copier operating instructions dp-2500, 3000.
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Digital Copier
Operating Instructions (For Internet Fax)
DP-2500/3000
Options
DA-AR250/AS200/DS200/DS205/DS210/DS215/FG230/FG231/FK200/FK210/FS200/MD200
DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171
Before operating this equipment, please read
these instructions completely and keep these
operating instructions for future reference.
English

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   Summary of Contents for Panasonic 3000

  • Page 1 Digital Copier Operating Instructions (For Internet Fax) DP-2500/3000 Options DA-AR250/AS200/DS200/DS205/DS210/DS215/FG230/FG231/FK200/FK210/FS200/MD200 DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171 Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. English...
  • Page 2: Important Information

    IMPORTANT INFORMATION When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.
  • Page 3: Table Of Contents

    Important Information ... 22 s Differences between Internet Fax and Regular Fax ... 22 s Transmitted Document Confirmation ... 22 s DP-2500/3000 Cannot Make a Phone Call via LAN ... 22 s Dual Port Communication ... 22 s Transmission Resolution ... 22 s Internet Mail Reception ...
  • Page 4 General Description ... 101 s Relay Network ... 102 s Setting up your DP-2500/3000 as an Internet Relay Station ... 104 s Setting Up Your Machine for Relayed Transmission ... 105 s Programming the End Receiving Station into your Auto Dialer ... 105 s Sending Documents via Internet Relay ...
  • Page 5 Printout Journals and Lists Journals and Lists ... 117 s Transaction Journal ... 117 s Communication Journal (COMM. JOURNAL) ... 121 s Phone Book List ... 123 s Group and Program List ... 125 s FAX Parameter List ... 126 Problem Solving Troubleshooting ...
  • Page 6: Getting To Know Your Machine

    Getting to Know Your Machine Safety Information denotes a potential hazard that could result in serious injury or death. WARNING • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.
  • Page 7: Important Safety Instructions

    Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION • THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.
  • Page 8 GETTING TO KNOW YOUR MACHINE Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.
  • Page 9: Function Key

    Function Key Any function can be started by first pressing Deferred Communication 01 = XMT 02 = Polling 03 = Advanced Communication Advanced Communication 02 = Mailbox 04 = Sub-Address XMT 05 = LAN Relay XMT Edit File Mode 01 = File List (Print/View) 02 = Change Time/Station 03 = Delete File 04 = Print File...
  • Page 10: Control Panel

    FEED ADD TONER ADD TONER ON LINE ON LINE CONTRAST INTERNET PRINTER ON LINE ON LINE DATA DATA ON LINE Indicator • Blinks: When sending or receiving faxes. • Used to select the original size manually. Touch Panel Display DP-3000...
  • Page 11 Control Panel Control Panel Power save • Used to switch the • Used to start or machine into energy select the saving mode. function and For more details, see sub-functions. page 33 of the These functions Operating Instructions are explained in (For Copier.) detail on page 9.
  • Page 12: Pre Installation Information

    Copy the Pre-installation Information form found at the end of this section on page 15, record the MAC Address on the form and ask your network administrator to complete the remaining information on the form. The MAC Address of your DP-2500/3000 can be found on the 2nd page of the Fax Parameter List printout (press...
  • Page 13: Setup As Smtp Mail Server

    NOTE 1. To function as SMTP mail server, the DP-2500/3000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DP-3000@fax01.panasonic.com 2.
  • Page 14: Setup As Pop3 Client

    GETTING TO KNOW YOUR MACHINE Pre Installation Information Setup as POP3 Client To install the DP-2500/3000 as POP3 Client, the following network parameters need to be programmed on your network. • IP Address of the DNS Server (if not available, see Note 2) •...
  • Page 15 SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers. 3. If required, the MAC Address of the DP-2500/3000 can be obtained from the 2nd page of the Fax Parameter List...
  • Page 16 : POP User Name. (Up to 40 characters) : POP Password. (Up to 10 characters) : The name assigned to your DP-2500/3000. (Up to 60 characters) : The information to be added to the Subject Line for all outgoing emails. (Up to...
  • Page 17: Internet Communication Features

    Internet Communication Features Internet Fax Transmission The DP-2500/3000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.
  • Page 18: Inbound Routing

    When an incoming Internet Fax, email or a regular fax document is received, the DP-2500/3000, checks for the following: 1. First, the DP-2500/3000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will route the documents to the corresponding stations email address(s) and/or telephone number(s).
  • Page 19: Fax Forward

    G3 Fax Network Scanner The DP-2500/3000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter.
  • Page 20: Network Printer

    DP-2500/3000 via TCP/IP protocol. There are two parts to setting up the DP-2500/3000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below.
  • Page 21: Relayed Transmission

    Relayed Transmission The DP-2500/3000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.
  • Page 22: Important Information

    Normal. Internet Mail Reception 1. The DP-2500/3000 can receive text email from a PC and print ANSI characters. It will print a "n " symbol if an unrecognized character is received. 2. Received email font and character size are fixed and cannot be changed.
  • Page 23: Sending Document Size Via Lan

    TIFF-F formatted image file. An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/ Internet Relayed Transmission To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security.
  • Page 24: Connecting The Lan Cables

    GETTING TO KNOW YOUR MACHINE Connecting the LAN Cables ACTIVITY Lamp Blinks when there is data traffic on the LAN. LINK Lamp Illuminates when connected to the LAN. Lamp will not turn ON if LAN cable is defective (contains breaks). LAN Connection Jack (10Base-T/100Base-TX) LAN Cable...
  • Page 25: Installing Your Machine

    Installing Your Machine User Parameters Setting the User (Internet) Parameters See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters). Before starting, you will need a completed copy of page 15 (Pre Installation Information). For your machine to be able to operate on the Network properly, the following five (5) Basic Parameters must be pre-programmed into the machine.
  • Page 26 INSTALLING YOUR MACHINE User Parameters Enter the IP Address using the keypad. 1 2 3 1 7 8 2 4 0 0 0 3 (See Note 2) To advance to the next parameter, press to return to Step 3 or press CANCEL return to standby.
  • Page 27: Setting The Internet Parameters

    Setting the Internet Parameters Setting the User Parameters for the LAN Interface Depending on how the DP-2500/3000 will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 12 to 17) Parameter DATE &...
  • Page 28: Programming Or Retrieving Parameters Via Email

    • Relay Domain (up to 10 Domain Names authorized for Relay XMT Request) The DP-2500/3000 interprets the command that you enter in the "Subject:" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Internet Parameters (User Parameters).
  • Page 29: To Input The Internet Parameters For The First Time

    Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to the DP-2500/3000’s email address. The "Subject:" line of the email must be as follows: #set parameters(password)#: Where the "password"...
  • Page 30 Turn "Off" the automatic line feed, or define the number of characters per line to prevent a line feed, or the data will be ignored. : The DP-2500/3000’s email address : This field is normally not visible when creating new email message(s). It is your default email address for retrieving the Internet Parameters and for error message notification.
  • Page 31: To Retrieve The Internet Parameters For Backup

    Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the DP-2500/3000’s email address with the following command in the "Subject:" line: #get parameters(password)# : Where the "password" is the Remote Password programmed in the DP- 2500/3000’s User Parameters (i.e.
  • Page 32 INSTALLING YOUR MACHINE Programming or Retrieving Parameters via Email After receiving the email message requesting the Internet Parameters, the DP-2500/3000 sends back an email to the address specified in the "From:" line with the Internet Parameters in the body of the email.
  • Page 33: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File After receiving the DP-2500/3000 email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1.
  • Page 34 INSTALLING YOUR MACHINE Programming or Retrieving Parameters via Email DP-2500/3000 Internet Parameters Email Sample [Delete this header before sending email.]...
  • Page 35 (Notice that for the above example, we have changed the Manager’s Email Address, Relay XMT Password and the Remote Password). : This header must be deleted before the email is sent to the DP-2500/3000 for reprogramming of Internet Parameters. The information following the "#" sign is ignored by the DP-2500/3000, therefore, you can leave it as is or delete it if you wish.
  • Page 36: Using A Pc To Update The Auto Dialer Remotely

    PC by sending a text email message to the DP-2500/3000. The DP-2500/3000 interprets the command that you enter in the "Subject:" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Auto Dialer (Phone Book).
  • Page 37: Deleting The Entire Auto Dialer

    Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in the DP-2500/3000, type the following command in the body of the email message: @command delete @end This command can also be inserted before the @begin to @end block, to erase the entire Auto Dialer data first, then reprogramming it with new data.
  • Page 38: To Program Phone Book For The First Time

    Programming or Retrieving Parameters via Email To Program Phone Book for the First Time Create a script in the message body of a plain text email and send it to the DP-2500/3000’s email address.The "Subject:" line of the email must be as follows:...
  • Page 39 Programming or Retrieving Parameters via Email Explanation of Contents (1) To : The DP-2500/3000’s email address. From : This field is normally not visible when creating new email message(s). It is your default email address for retrieving the Phone Book data and for error message notification.
  • Page 40: To Retrieve Phone Book Data For Backup

    Programming or Retrieving Parameters via Email To Retrieve Phone Book Data for Backup To retrieve the existing auto dialer data, send a plain text email to the DP-2500/3000’s email address with the following command in the "Subject:" line: #get abbr(password)# Make sure that the "Cc..., Bcc..."...
  • Page 41 : Defines Phone Book programmed in the DP-2500/3000 in section (2) between @begin to @end block. (3) @program to @end : Defines Program Keys stored as a Group Key or POP Access Key programmed in the DP-2500/3000 in section (3) between @program to @end block.
  • Page 42: To Edit The Retrieved Or Backup Phone Book Data File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Phone Book Data File After receiving the DP-2500/3000 email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes. To change or update the auto dialer, follow the steps below: Create a New Email Message, fill out the "To..."...
  • Page 43 (5) This header must be deleted before the email is sent to the DP-2500/3000 for reprogramming of Phone Book. The information following the "#" sign is ignored by the DP-2500/3000, therefore, you can leave it as is or delete it if you wish.
  • Page 44: Using Email To Retrieve The Journal

    Programming or Retrieving Parameters via Email Using Email to Retrieve the Journal To retrieve the existing Journal data, send an email to the DP-2500/3000’s email address with the following command in the "Subject:" line: #get jnl(password)#: Where the "password" is, the Remote Password programmed in the DP-2500/3000’s User Parameters (i.e.
  • Page 45: Programming Your Machine

    Make sure that the INTERNET lamp is ON. If not, press EDIT PHONE BOOK Enter the email address by using the QWERTY keyboard and then press (Up to 60 characters) Ex: abc@panasonic.com Continued on the next page... to select the "INTERNET MODE". 02 ADD EMAIL ADDR. SELECT A FUNCTION DEFERRED COMM.
  • Page 46 PROGRAMMING YOUR MACHINE Phone Book Then enter the station name by using the QWERTY keyboard. (Up to 15 characters) S A L E S SPACE Then enter the key name (up to 10 characters) . (By default, the key name is the first 10 characters of the station’s name.
  • Page 47: Editing The Phone Book

    (Note: The word "Email" above the key name, indicates that the key contains an email address) Email SALES DEPT Then enter a new email address. (See Note 1) Ex: xyz@panasonic.com Continued on the next page... PROGRAMMING YOUR MACHINE to select the "INTERNET MODE". 03 MODIFY STATION SELECT A FUNCTION DEFERRED COMM.
  • Page 48 PROGRAMMING YOUR MACHINE Phone Book Then enter a new station name. (See Note 1) P A N A F A X Then enter a new key name. (See Note 1) P A N A F A X To return to standby, press (see Note 1) (see Note 2) NOTE...
  • Page 49 EDIT FILE MODE PRINT OUT SET MODE EDIT PHONE BOOK DELETE STATION Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA CANCEL DELETE STATION PROGRAM DIAL Email SALES DEPT CANCEL DELETE STATION SALES DEPT abc@panasonic.com DELETE?
  • Page 50 PROGRAMMING YOUR MACHINE Phone Book To return to standby, press STOP (see Note 1) NOTE 1. If the Phone Book station has been used for a communication reservation, the settings cannot be changed or erased until the communication has finished. To change or erase the settings, cancel the communication first by Edit File Mode.
  • Page 51: Customizing Your Machine

    Customizing Your Machine Your facsimile machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully.
  • Page 52 PROGRAMMING YOUR MACHINE Customizing Your Machine Select the desired setting. To advance to the next parameter, press to return to Step 3 or press standby. (see Note 1) (see Note 2) NOTE 1. To scroll the display to the desired Fax Parameters in Step 3, press 2.
  • Page 53: Fax Parameter Table

    Customizing Your Machine Fax Parameter Table Setting Parameter Number CONTRAST RESOLUTION ORIGINAL STAMP MEMORY DIALING METHOD HEADER PRINT HEADER FORMAT RCV'D TIME PRINT KEY/BUZZER VOLUME COMM. JOURNAL AUTO JOURNAL PRINT FILE ACCEPTANCE REPORT Continued on the next page... PROGRAMMING YOUR MACHINE Setting Lighter Setting the home position for the CONTRAST.
  • Page 54 PROGRAMMING YOUR MACHINE Customizing Your Machine Parameter RECEIVE MODE SUBSTITUTE RCV PRINT REDUCTION REDUCTION RATIO POLLING PASSWORD POLLED FILE SAVE STAMP AT MEM. XMT INCOMPLETE FILE SAVE XMT REDUCTION RING PATTERN DETECT (DRD) (See Note 2) RCV TO MEMORY ACCESS CODE PIN CODE ACCESS Setting Setting...
  • Page 55 Invalid Selecting whether the machine performs selective reception. Valid Setting the password for Remote Diagnostic Mode. Please ask (----) your Panasonic Authorized Dealer for details. Setting a 20-digit password for secured sub-address (----) communication. Invalid Selecting whether the machine performs FAX Forwarding to the specified destination.
  • Page 56 PROGRAMMING YOUR MACHINE Customizing Your Machine Parameter LINE SELECTION (See Note 4) LIST OUTPUT TRAY DUPLEX PRINT SPECIAL TRAY No. 1 - 3 MEMORY SIZE (Flash Memory) LAN RELAY XMT REQUEST LAN XMT REDUCTION RELAY XMT (a.k.a. LAN RELAY STATION on UF-770i) RELAY XMT REPORT EMAIL CHARACTER SENDER SELECTION...
  • Page 57 Valid Selecting the header information to print when an email is received. (Normally used for Troubleshooting. It shows the path of the email transmission before arriving at the DP-2500/3000.) Subject/From/ Invalid Selecting whether to automatically route a received fax or email using ITU-T sub-address.
  • Page 58 PROGRAMMING YOUR MACHINE Customizing Your Machine Parameter ROUTING HEADER IFAX XMT HEADER (Email only) (see Note 1) (see Note 2) (see Note 3) (see Note 4) NOTE 1. Setting number marked with an asterisk (*) indicates the factory standard setting. 2.
  • Page 59: Basic Operations

    Basic Operations Sending Documents via LAN Document(s) can be sent via LAN to a single or multiple email addresses. The following Email Addressing methods can be selected: • Manual Email Addressing • Phone Book Email Addressing • Multiple Station Email Addressing Memory Transmission mode is always selected when sending document(s) to an email address via LAN.
  • Page 60: Manual Email Addressing

    BASIC OPERATIONS Sending Documents via LAN Manual Email Addressing To enter the email address manually, follow the steps below. Make sure that the INTERNET lamp is ON. If not, press (See Note 1) Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass.
  • Page 61 Enter the User portion of the email address and press the machine will complete the email address with the Default Domain preprogrammed in the User (Internet) Parameters. (i.e. will add "@panasonic.com" to the email address) (See Note 4) Ex: abc If you want to send to a different Domain, press to display a Selectable Domains list.
  • Page 62 5. To use the Parameters (see page 27). 6. The "Quick Memory Transmission" is disabled if multipe stations are set. key efficiently, the Selectable Domains must first be preprogrammed in the User (Internet) MEMORY XMT PAGE= abc@panasonic.com Email Email AMERICA ASIA CHINA...
  • Page 63: Phone Book Email Addressing

    (Note: The word "Email" above the key name, indicates that the key contains an email address) Email PANASONIC If the key name for the station that you want to send to is not displayed on the LCD, press scroll to the desired display page.
  • Page 64 BASIC OPERATIONS Sending Documents via LAN The document(s) begin to store into memory with a file number. Then starts connecting to the LAN immediately after storing the first page. (See Note 3) While sending the document(s) via LAN, the remaining page(s) continue to store into memory. (see Note 1) (see Note 2) (see Note 3)
  • Page 65: Multiple Email Station Addressing (broadcasting)

    READY TO FAX ORIGINAL SET Email AMERICA AFRICA Email ANTARCTICA BRAZIL Email APOLLO MEMORY XMT STATUS KEYBOARD ORIGINAL MEMORY XMT PANASONIC abc@panasonic.com after Email PANASONIC Email SALES DEPT MEMORY XMT STATUS KEYBOARD XMT MODE ORIGINAL (see Note 4) Email ASIA...
  • Page 66: Selectable Domains Key

    BASIC OPERATIONS Sending Documents via LAN Selectable Domains Key Using the Selectable Domains key often used Domain Names. • Advance registration of up to 10 often used domain names into the "Selectable Domain" list is required. (See page 27) Ex: Completing the "matsushita" email address with "@mgcs.co.jp" registered in the Selectable Domains key Make sure that the INTERNET lamp is ON.
  • Page 67 Sending Documents via LAN DONE To specify other destinations, press pressing and add additional email DONE addresses. The document(s) begin to store into memory with a file number. Then starts connecting to the LAN immediately after storing the first page. (See Note 3) While sending the document(s) via LAN, the remaining page(s) continue to store into memory (see Note 1)
  • Page 68: Internet Fax Ledger Size Document Transmission

    BASIC OPERATIONS Sending Documents via LAN Internet Fax Ledger Size Document Transmission When transmitting via LAN, the transmitter is incapable of identifying the receiver's recording paper size capability, and thus it will not reduce the document size during transmission. Therefore, it is recommended that you send only A4/Letter size documents for LAN transmission.
  • Page 69 Document Size Transmission LEDGER EMAIL XMT = OFF Fax Parameter No. 141 (LAN XMT REDUCTION) set to "Invalid" LEDGER A4/Letter A4/Letter BASIC OPERATIONS MEMORY XMT STN(S):001 AMERICA panasonic.usa@panasonic.com Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email...
  • Page 70: Returned Email

    BASIC OPERATIONS Sending Documents via LAN Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction.
  • Page 71: Using A Mailing List

    BASIC OPERATIONS Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.
  • Page 72: Receiving Documents Via Lan

    The DP-2500/3000 offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. The DP-2500/3000 also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. However, when the DP-2500/3000 is configured to receive email using SMTP protocol, the email can only be received and printed unattended.
  • Page 73 License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC. If you do not agree to all the terms of this agreement, do not use the software and destroy all of the copies thereof.
  • Page 74: Retrieving Email From A Pop Server

    If "0 minutes" is entered, the POP server is not checked for mail. No. 147 (AUTO POP RCV): When there is mail to be retrieved from the POP server, the DP-2500/3000 will retrieve it and print the email unattended. If this parameter is set to "1:Invalid", the machine will not retrieve it, but displays the number of mails on the POP server.
  • Page 75 Receiving Documents via LAN Press to scroll the display to the desired Fax Parameter. 146 POP TIMER enter the Fax Parameter number directly from the keypad and press Enter the desired retrieval interval time (0 to 60 minutes) from the keypad and press If you make a mistake, press time interval and then re-enter the correct value.
  • Page 76 Either retrieve these mails from your PC or set the Fax Parameters to "Valid" triggering your DP-2500/3000 to receive, print and delete all the mails from the POP server. This procedure, however, might cause mail that had been printed before to print again.
  • Page 77: Unattended Email Retrieval From The Pop Server

    Receiving Documents via LAN Unattended Email Retrieval from the POP Server When the Fax Parameter No. 146 (POP TIMER) is set to a value between 1 and 60 minutes, and Fax Parameter No. 147 (AUTO POP RCV) is set to "Valid", the machine will query the POP server at the specified interval for new mail.
  • Page 78 CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT STATUS LIGHTER DARKER XMT MODE ORIGINAL KEYBOARD ON LINE(LAN) abc@panasonic.com Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT...
  • Page 79: Advanced Features

    Setting the POP Email Retrieval Key This function allows others to share the DP-2500/3000 to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Dial keys. They will be able to retrieve their emails by simply pressing the associated Program Dial key.
  • Page 80 ADVANCED FEATURES Program Keys Enter the POP user name (up to 40 characters) and press Ex: POP1 Enter the POP key name (up to 10 characters) and press first 10 characters of the POP user name. If you do not want to change it, press Enter the POP password (up to 10 characters) and press Ex: 1111...
  • Page 81: Using The Pop Email Retrieval Key

    Program Keys Using the POP Email Retrieval Key To retrieve your Email from the POP Server using the Program Key, follow the procedure below. Make sure that the INTERNET lamp is ON. If not, press Press the Program key programmed for POP Email Retrieval Key.
  • Page 82 CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT STATUS XMT MODE ORIGINAL LIGHTER DARKER KEYBOARD ON LINE(LAN) abc@panasonic.com Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT...
  • Page 83: Sender Selection

    Sender Selection General Description This operation allows the user to select one of the 25 preset User Names and Email Addresses before a transmission. The selected User Name is printed on the Header of each page sent and on the COMM. Journal. When sending email, the selected user name and/or email address appears in the "From:"...
  • Page 84 S A L E S Enter an email address to be printed on the "From" field of the email message (max. 60 characters) and press Ex: abc@panasonic.com To record another User Name, repeat Steps 5 to 7. To return to standby, press STOP...
  • Page 85: Sending Document With Sender Selection

    "INTERNET MODE". OCT-12-2000 15:00 READY TO FAX ORIGINAL SET Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT STATUS LIGHTER DARKER KEYBOARD ORIGINAL SELECT SENDER 00 PANASONIC 01 SALES DEPT CANCEL 01/05...
  • Page 86 2. If you do no select a User Name in Step 4, the unit selects the default User Name (00) that was programmed in the User Parameters for ordinary transmission. to scroll the display to select the NO.01 SALES DEPT sales@panasonic.com 00 PANASONIC 01 SALES DEPT CANCEL 01/05...
  • Page 87: Printing The Sender Selection List

    Panafax Engineering ************************************ -HEAD OFFICE Explanation of Contents (1) Sender Selection Number (2) User Name (3) Email Address to select the "INTERNET MODE". EMAIL ADDRESS sales@panasonic.com service@panasonic.com account@panasonic.com engneering@panasonic.com -PANASONIC - ***** - : 01-24 : Up to 25 characters...
  • Page 88: Subject Line Entry

    Subject Line Entry General Description The DP-2500/3000 will automatically add the Default Subject information that was entered during the User Parameter setup, to the "Subject:" Line of all outgoing emails. If you would like for the machine to prompt you for the Subject before each email transmission, change the Fax Parameter No.
  • Page 89 Subject Line Entry Enter the Subject (max. 40 characters and digits) by using the QWERTY keyboard and keypad. To use the Default Subject pre-programmed in the User Parameter, just press Ex: FAX From Mr. Jones The document(s) begin to store into memory with a file number.
  • Page 90: Inbound Routing

    Setting the Routing Parameters The DP-2500/3000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 91 Enter an email address (up to 60 characters) or a telephone number (up to 36 digits) and press Continued on the next page... ADVANCED FEATURES PHONE BOOK ENTER EMAIL ADDRESS PHONE BOOK ENTER TEL. NO. PHONE BOOK ENTER EMAIL ADDRESS abc@panasonic.com PHONE BOOK ENTER TEL. NO. 55512342762_...
  • Page 92 ADVANCED FEATURES Inbound Routing Then enter the station name using the QWERTY keyboard (up to 15 characters). S A L E S SPACE Then enter the key name (up to 10 characters). (By default, the key name is the first 10 characters of the station's name.
  • Page 93 ADVANCED FEATURES Inbound Routing To return to stanby, press STOP (see Note 1) NOTE 1. "+" and "SPACE" entries in the "ROUTING: TSI" field are ignored by the receiving machine.
  • Page 94: Fax Forward

    ADVANCED FEATURES Fax Forward Setting Fax Forward This feature allows all incoming faxes or emails to be forwarded to the destination station registered in the Phone Book. Once the faxes or emails are received into memory, the machine will forward the received document(s) to the telephone number or email address pre-registered in the Phone Book.
  • Page 95 3. It is not possible to receive a document if the memory of your machine overflows or is about 95% used. ADVANCED FEATURES 054 FAX FORWARD INVALID VALID CANCEL 054 FORWARD ENTER STATION Email PANASONIC Email SALES DEPT MEMORY XMT STATUS XMT MODE ORIGINAL LIGHTER DARKER...
  • Page 96: Ifax Return Receipt

    ADVANCED FEATURES Ifax Return Receipt The DP-2500/3000 automatically sends an Ifax Return Receipt to the sender confirming email reception from another Panasonic Internet Fax. To disable this feature, follow the steps below. Make sure that the INTERNET lamp is ON. If not, press...
  • Page 97 (see Note 1) NOTE 1. The DP-2500/3000 sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "VALID".) ADVANCED FEATURES...
  • Page 98 ADVANCED FEATURES This page is intentionally left blank.
  • Page 99: Network Features

    Network Features Network Scanner You can import Fax images by using the DP-2500/3000 transmission function. Storing a specific email address into a Phone Book allows you to import picture images by pressing a single key. Internet Fax DP-2500/3000 Place original(s) face up on the ADF.
  • Page 100: Network Printer

    (see Note 1) (see Note 2) NOTE 1. The DP-2500/3000 is unable to receive print jobs while it is engaged in a communication task. After the communication job is completed, the PC will transfer the print job to the DP-2500/3000 for printing.
  • Page 101: Relayed Transmission

    G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your DP-2500/3000 to another Relay Station (DP-2500/3000).
  • Page 102: Relay Network

    G3 Fax machines. By simply sending a Document(s) from your DP-2500/3000 or an email message from a PC, to the DP-2500/ 3000 (Relay machine), which is then transmitted by the DP-2500/3000 to the end receiving station(s) using regular phone lines as a normal G3 Fax message.
  • Page 103 NOTE 1. The Relay XMT Password must be registered for the DP-2500/3000 to work as a Relay Station (see page 106). 2. To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmissions, you must setup your network security. Enter acceptable Domain Name(s) and the Manager’s Email Address for notification of all Internet Relayed Transmissions (see page 104).
  • Page 104: Setting Up Your Dp-2500/3000 As An Internet Relay Station

    Domain Name of rdnn.mgcs.co.jp, rdmg.mgcs.co.jp or panasonic.com. NOTE 1. This should be different than the DP-2500/3000’s Email Address used to receive regular email / Internet Fax, as DP-2500/3000’s Email Address is always included in the header of all email messages sent. So, anyone receiving an Internet Fax from the machine will easily know the Relay XMT Password if it is the same as the Email Address.
  • Page 105: Setting Up Your Machine For Relayed Transmission

    Relayed Transmission Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address into the Phone Book by the following procedure. To set a Phone Book for Relayed Transmission Request Make sure that the INTERNET lamp is ON.
  • Page 106 NETWORK FEATURE Relayed Transmission Then enter the station name by using the QWERTY keyboard (up to 15 characters). O M E Then enter the key name (up to 10 characters) . (By default, the key name is the first 10 characters of the station’s name.) If you do not want to change it, press Enter the Phone Book station of the Relay Station...
  • Page 107 NETWORK FEATURE Relayed Transmission To record another number, repeat Steps 3 to 7. To return to standby, press STOP...
  • Page 108: Sending Documents Via Internet Relay

    CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA MEMORY XMT STATUS LIGHTER DARKER KEYBOARD ORIGINAL MEMORY XMT STN(S):001 STOCKHOLM 4681111234 Email Email PANASONIC STOCKHOLM Email Email ROMA SYDNEY Email SG-RELAY Email SINGAPORE STATUS KEYBOARD ORIGINAL LIGHTER DARKER...
  • Page 109 1. If the Relay Station requires a special access number to get an outside line, enter that access number first then press to enter a pause (represented by a "-") before entering the full number. PAUSE (Telephone number) (see Note 1) : uk-rly@london.panasonic.co.uk NETWORK FEATURE...
  • Page 110: To A Location That Does Not Have A Pre-programmed Relay Station

    KEYBOARD ORIGINAL LAN RELAY XMT ENTER RELAY STATION Email Email AMERICA ASIA CHINA AFRICA BERLIN Email Email ANTARCTICA BRAZIL Email Email APOLLO CANADA STATUS KEYBOARD ORIGINAL LIGHTER DARKER RELAY STATION LONDON RELAY uk-rly@london.panasonic.co.uk Email LONDON RLY STATUS KEYBOARD ORIGINAL LIGHTER DARKER...
  • Page 111 2. The "#" character is not available for the email address of the relay station. Email PANASONIC Email ROMA Email SG-RELAY Email SINGAPORE after STATUS number) (see Note 1) : uk-rly@london.panasonic.co.uk NETWORK FEATURE LAN RELAY XMT STN(S):001 STOCKHOLM 4681111234 Email STOCKHOLM Email SYDNEY LIGHTER DARKER KEYBOARD ORIGINAL...
  • Page 112: Sending Document(s) From A Pc To A G3 Fax Machine

    (see Note 1) (see Note 2) NOTE 1. The "#" and "*" symbol must be entered after the Relay XMT Password as it indicates to the DP-2500/3000 that a phone number for the End Receiving Station will follow. 2. If the Relay Station requires a special access number to get an outside line, enter that access number first then enter a hyphen (represented by a "-") before entering the full number.
  • Page 113 A TIFF Converter software is used on your PC to convert document(s) into a "TIFF" file format, which allows the Internet FAX to receive the document as an attachment to an email. When you are sending a detailed graphic document(s) to a DP-2500/3000, DX-2000 or a DX-1000, you can specify 400 dpi resolution for better clarity.
  • Page 114: Printouts And Reports

    2. Transmission Journal When the Relay Station receives instructions for a relayed transmission, a notification is emailed to the registered manager (see "Setting up your DP-2500/3000 as an Internet Relay Station" on page 104). Sample Relay XMT Report (COMM. JOURNAL) ************** -COMM.
  • Page 115 Relayed Transmission Sample Relayed Transmission Notification Email to a Manager Explanation of Contents (1) Email address of the sender’s Internet Fax (DP-2500/3000) or PC (2) End Receiving Station’s G3 fax telephone number(s) NETWORK FEATURE...
  • Page 116 NETWORK FEATURE This page is intentionally left blank.
  • Page 117: Printout Journals And Lists

    Printout Journals and Lists Journals and Lists To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your facsimile machine is equipped to print the following journals and lists: Transaction Journal, Individual Transmission Journal, Communication Journal, Phone Book List, Program List, Fax Parameter List and File List.
  • Page 118 PRINTOUT JOURNALS AND LISTS Journals and Lists 02 XMT ONLY 03 ALL to view all transactions You can view the transactions in the journal by pressing standby. (see Note 1) Date & Time 03-12 10:00 Type of Communication XMT : Transmission RCV : Reception POL : Polling PLD : Polled...
  • Page 119 - ***** - (15) (10) IDENTIFICATION DATE PANAFAX MAR-12 PANASONIC MAR-12 fax@nwfax1 MAR-12 fax@nwfax1.rdmg.mgcs MAR-12 AAAAAA MAR-12 (13) PANASONIC - - ***** - (15) (11) (12) TIME DIAGNOSTIC 20:04 C8444B0577000 20:07 01 STN(S) LAN 20:09 01 STN(S) LAN 20:10 20:11 C0542B0577000...
  • Page 120 PRINTOUT JOURNALS AND LISTS Journals and Lists Explanation of contents (1) Printout date (2) Printout time (3) Journal number (4) Communication result (5) Number of pages transmitted or received (6) File number (7) Duration of communication (8) Type of communication (9) Remote station identification (10) Communication date (11) Communication Start time...
  • Page 121: Communication Journal (comm. Journal)

    PRINTOUT JOURNALS AND LISTS START=MAR-12 14:50 STATION NAME/EMAIL ADDRESS/TELEPHONE NO. SERVICE DEPT. SALES DEPT. ACCOUNTING DEPT. 021 111 1234 - ****** - 201 555 1212 - ******* END=MAR-12 15:00 (10) PAGES DURATION 001/001 00:01:30 001/001 00:01:25 000/001 00:01:45 000/001 00:00:00 - PANASONIC -...
  • Page 122 PRINTOUT JOURNALS AND LISTS Journals and Lists Explanation of contents (1) Indication of communication mode (2) Start time of communication (3) End time of communication (4) File number (5) Station number (6) Communication result (7) One-Touch/Abbreviated number ¤ mark (8) Recorded name in the Phone Book, direct dialing number, or email address (9) Number of pages transmitted or...
  • Page 123: Phone Book List

    Journals and Lists Phone Book List To print a Phone Book List of telephone numbers and email addresses you have stored Make sure that the INTERNET lamp is ON. If not, press PRINT OUT 02 PHONE BOOK LIST Continued on the next page... PRINTOUT JOURNALS AND LISTS to select the "INTERNET MODE".
  • Page 124 123456 ¤ 201 555 3456 4452 ¤ 201 555 1212 1212 panafax1@rdmg.mgcs.mei.co.jp 4827 panafax2@rdnn.mgcs.mei.co.jp 1773 (6) RELAY ADDR 201 555 1212 +1 201 123 4567 [RELAY1] 212 555 1234 [RELAY2] +81 03 5251 1234 +81 0467 5251 1234 -PANASONIC...
  • Page 125: Group And Program List

    DELETE E-MAIL : Invalid ----- DELETE E-MAIL : Valid GROUP ----- [PANAFAX][PANASONIC] -PANASONIC - ***** - : Up to 15 characters : "GROUP" indicates that the Program key is programmed as a group key. "POP" indicates that the Program key is programmed as a POP access key.
  • Page 126: Fax Parameter List

    XMT MODE ORIGINAL KEYBOARD CURRENT STANDARD SETTING 3:S-Fine) 3:Photo) -PANASONIC 201 555 1212- ********* : "----" indicates code or password is not set. When the code or password is set, it is represented by asterisk(*). : Factory preset standard setting SETTING...
  • Page 127 Address, change the Fax Parameter No. 161 (DNS SERVER) to "Invalid". PRINTOUT JOURNALS AND LISTS GMT-5:00 Eastern Time (US & Canada) 080023000FF9 123.178.240.3 255.255.255.255 smtp.mgcs.mei.co.jp 172.21.22.1 fax@mgcs.co.jp 133.185.247.45 (See Note 1) pop.mgcs.mei.co.jp Panasonic ***** ifax001 Internet Fax from Sales Dept. panasonic.com mgcs.co.jp panasonic.co.jp ***** ***** ifaxadmin@mgcs.co.jp panasonic.co.jp mgcs.co.jp...
  • Page 128 PRINTOUT JOURNALS AND LISTS This page is intentionally left blank.
  • Page 129: Problem Solving

    1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Action Check the registered email address.
  • Page 130: Email Abbr Programming Errors

    Troubleshooting Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DP-2500/3000 to the original sender during remote programming of the Phone Book via email. Error message 554 Data transfer error (broken header)
  • Page 131: Appendix

    Appendix Specifications Standard Compliance 10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u) Connector Interfaces 10/100 Base-TX port: RJ-45 Compatibility IETF RFC 2305, ITU-T T.37 Communication Protocol TCP/IP, SMTP, POP3. MIME File Format TIFF MH [IETF RFC 2301 Profile S], MMR (400 dpi only) Email Receiving Width Maximum LEDGER size...
  • Page 132: Glossary

    APPENDIX Glossary 10Base-T/100Base-TX Client Default Router IP Address Direct Dialing Directory Search Dialing DNS (Domain Name Server) Domain Name Email Address End Receiving Station Ethernet G3 Mode (Group 3) Group Dialing Halftone Header Home Page An Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair.
  • Page 133 The host is the first (left most) section of the Fully Qualified Domain Name (FQDN). The remainder of the FQDN is the domain and often tells you something about where the DP-2500/3000 is located (i.e., at Panasonic).
  • Page 134 Connect 2 or more networks together and you have an internet. POP refers to the way email software such as Eudora or the DP-2500/3000 gets email from a mail server. You must always have a POP account that you tell your email software to use to retrieve your mail.
  • Page 135 Glossary Subnet Mask A mask bit used to manage sub-segments of the network which is defined with network IDs. TCP/IP (Transmission Control TCP/IP is a suite of protocols used to connect to the Internet and wide- Protocol/Internet Protocol) area networks. TIFF Image Viewer An application software to view the contents of TIFF-F File.
  • Page 136: Index

    Index Communication Journal (Comm. Journal)...121 Control Panel ...10 Customizing Your Machine ...51 Email Address ...27 FAX Parameter List...126 Fax Parameter Table ...53 Function Key ...9 Host Name ...27 Ifax Return Receipt ...96 Important Information ...22 Inbound Routing...90 Information Codes...129 Internet Communication Features...17 Journals and Lists ...117 Mailing List ...71 Multiple Email Station Addressing...
  • Page 137 Fax Number / Email Address Directory Name Number / Email Address...
  • Page 138 TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC COPIER. SEE YOUR DEALER FOR DETAILS OF DEALER'S WARRANTY.”...

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