Nortel CallPilot 100 Quick Start Manual page 13

Determining CallPilot 100/150 Feature Codes
Default Feature Codes are assigned to CallPilot 100/150 by the Norstar system. These default
codes are listed in Table 4. When these default Feature Codes are used by other Norstar
applications, the Norstar system assigns Feature Codes between 900 and 999 to CallPilot 100/150.
These codes might not be assigned in sequential order. Record the assigned Feature Codes in Table
4.
Table 4 Assigned Feature Codes
Feature Code name
Agent Login
Not Ready
Display Waiting Calls
Leave Message
Open Mailbox
Operator/Service Control
System Administration
Call Forward to Voicemail
CallPilot DN
Transfer to Voicemail
Interrupt
Name Dial
Record Call
Follow this procedure to determine CallPilot Feature Codes:
Press ≤·•⁄ on a two-line display telephone.
1
2
Record the Feature Code for the first feature used by CallPilot in Table 4.
Press NEXT to show the next Feature Code used by CallPilot. Record this code in Table 4.
3
4 Repeat step 3 until you reach the final Feature Code.
Press QUIT to end this session.
5
Initializing CallPilot 100/150 using a telephone
Default Number
≤·‚› ≤· _____ _____
≤·‚° ≤· _____ _____
≤·‚· ≤· _____ _____
≤·°‚ ≤· _____ _____
≤·°⁄ ≤· _____ _____
≤·°¤ ≤· _____ _____
≤·°‹ ≤· _____ _____
≤·°› ≤· _____ _____
≤·°fi ≤· _____ _____
≤·°fl ≤· _____ _____
≤·°‡ ≤· _____ _____
≤·°° ≤· _____ _____
≤·°· ≤· _____ _____
Used By
Call Center only
Call Center only
Call Center only
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
Call Center and Voicemail
CallPilot 100/150 Quick Start Guide
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