Service And Maintenance; Replacement Parts; Repairs; Questions, Comments And Suggestions - Mr. Coffee EC Series User Manual

Service and Maintenance

Replacement Parts

• Filters
For better tasting coffee and tea, we recommend that you use MR. COFFEE
brand 8-12 cup #4 cone style filters or MR. COFFEE
These filters are available at most grocery stores. Please call 1-800-672-6333
or 1-800-MR COFFEE in the U.S. or Canada for information on where you
can find a store that carries these filters.
•
Decanters, Water Filtration Disks and Permanent Filters
You can usually purchase a replacement decanter from the store where
you purchased your Coffeemaker. If you are unable to find a replacement,
please call 1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for
information on where you can find a store that carries replacement decanters.

Repairs

If your Coffeemaker requires service, do not return it to the store where you purchased
it. All repairs must be made by Sunbeam or by an authorized MR. COFFEE
If you live in the U.S. or Canada, please call us at the following toll-free telephone
number to find the location of the nearest authorized service center:
1-800 MR COFFEE (1-800-672-6333)
To assist us in serving you, please have the model number (EC12, EC13, ECX20, ECX23,
ECX30 or ECX33) and date of purchase available when you call. The model number is
stamped on the bottom metal plate of the Coffeemaker.

Questions, Comments and Suggestions

We welcome your thoughts; please include your complete name, address
and telephone number when you write or e-mail us at:
You may also visit our website and discover the secret to brewing the
perfect cup of coffee. You'll also find a rich blend of gourmet recipes,
entertaining tips and the latest information on MR. COFFEE
www.mrcoffee.com
Consumer Affairs Department
MR. COFFEE
A Product of Sunbeam Corporation
P.O. Box 948389
Maitland, FL 32794-8389
consumeraffairs@consumer.Sunbeam.com
®
brand permanent filters.
® Service Center.
® products.
®
19