NLTroubleshooting
Malfunction
Device not working.
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
42
Cause and Troubleshooting
Mains plug of the power cable is not plugged in.
Connect the appliance to the mains.
▶
The fuse in the fuse box has tripped.
Check the fuse in the meter box.
▶
Power supply has failed.
Check whether the interior lighting or other
▶
appliances are working.
Start/Reloadwas not pressed.
PressStart/Refill.
▶
Door is not closed.
Close the door.
1.
To start the program, pressStart/Refill.
2.
Child lock is activated.
→ †Deactivate child lock", page 34
▶
Ready inis activated.
Check ifReady inis activated.
▶
→ †Buttons", Page 24
Laundry is wedged in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, pressStart/Refill.
4.
Temperature is too high.
Wait for the temperature to drop.
▶
→ †program cancel", Page 33
▶
Water level is too high.
Select a suitable program for draining.
▶
→ †Programs", Page 26
Power cut.
Open the door with the emergency release.
▶
→ †Emergency release", page 48
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.