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Warranty
Kohler warrants this plumbing product to be free of defects in material and workmanship
during normal residential use for five years from date of purchase. This warranty only
applies to the plumbing product purchased and installed in countries/regions as listed
below.
If a defect is found in normal residential use, Kohler will, at its election, repair, replace or make
appropriate adjustment where Kohler inspection discloses any such defects occurring in
normal usage within five (5) years after date of purchase. Kohler is not responsible for labor
charges, removal or installation, or other incidental or consequential costs other than those
noted above.
If the product is used commercially, Kohler warrants that the product will be free from defects
in materials and workmanship for five (5) year from the date of purchase, with all other terms
of this warranty applying except duration.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY. KOHLER AND/OR SELLER DISCLAIMS ANY LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some countries/regions do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations
and exclusions may not apply to you. This warranty gives you specific legal rights. You may
also have other rights which vary from country/region to country/region. This warranty is to the
original consumer purchaser only, and excludes product damage due to accident, installation
error, product abuse, or product misuse, whether performed by a contractor, service company,
or the consumer. Improper care and cleaning will void the warranty.
To obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler
Service Center using the information provided below. Please be sure to provide all
pertinent information regarding your claim, including a complete description of the
problem, the product, model number, color, finish, the date the product was purchased
and from whom the product was purchased. Proof of purchase (original sales invoice)
must be provided to Kohler with all warranty claims.
Region/Country of Purchase
China mainland
Kohler Co.
Address
Kohler China Investment Co., Ltd.
Central Customer Service Centre
Building E, 18 Jindian Road, Pudong New Area,
Shanghai, PRC
Post Code: 201206
Toll-Free Service Call: 800-820-2628
Website: http://www.kohler.com.cn
17
400-820-2628
1198298-2-C
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