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en Troubleshooting
Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
48
Cause and troubleshooting
If this display appears again, call customer service.
3.
→ "Customer Service", Page 56
Note: You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→ "Buttons", Page 23
is activated.
Continue the programme by selecting
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 32
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 55
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 40
▶
is activated.
Continue the programme by selecting
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 32
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
▶
Detergent dosage is too high.
Spin or
Start / Reload.
Spin or
Start / Reload.
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