Willow Go Instructions For Use Manual
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Willow Go Instructions For Use Manual

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Instructions for Use
Willow Go
Breast Pump
™
In-Bra Breast Pump

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  • Page 1 Instructions for Use Willow Go Breast Pump ™ In-Bra Breast Pump...
  • Page 2 Instructions for Use are updated periodically, so please check onewillow.com for current version.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Overview Warnings Precautions Symbol definitions Indications for use Usage & operating life Product description Product parts Product overview Usage Instructions Getting started: Disassembly 2. Getting started: Before first use 3. Assembly 4. Putting on the pump 5. Pumping 6.

  • Page 4: Overview

    This product is for a single user and should not be shared between users. Only use Willow Go™️ Breast Pump parts. Do not substitute or modify pump parts. The product contains parts, such as the USB Charging Cable, which may present a hazard. Keep out of reach of children.
  • Page 5 Willow Go™️ Breast Pump is not provided sterile and must be cleaned, and the washable parts boiled for 5 minutes before first use. If the power adapter casing or wiring becomes loose, separated, or frayed, stop use of the power adapter immediately and contact the device manufacturer.

  • Page 6: Precautions

    For definition of symbols, please refer to the Symbols Glossary on pages 37-38 INDICATIONS FOR USE The Willow Go™️ Breast Pump is a powered breast pump to be used by lactating women to express and collect milk from their breasts. The device is intended for a single user.

  • Page 7: Usage & Operating Life

    The expected operating life of these components is 3 months. PRODUCT DESCRIPTION The Willow Go™️ Breast Pump (SKU PDL60) is a personal use, wearable breast pump for single and double pumping. The product contains two (2) of each of the following parts and accessories listed here: Pump, Pump Diaphragm, Container Duckbill Valve, 5 ounce (150 milliliter) Container Bowl, Container Back, 21 mm Flange, 24 mm Flange, and USB Charging Cable.

  • Page 8: Product Parts

    PRODUCT PARTS Pump USB Charging Cable Flange Pump Diaphragm *USB Charger sold separately (21 mm & 24 mm) help.onewillow.com | 1-888-WILLOW-3...
  • Page 9 Container Bowl Container Back 5 ounce (150 milliliter) Container Duckbill Valve Willow Go Breast Pump | Instructions for Use ™...

  • Page 10: Product Overview

    PRODUCT OVERVIEW NON-WASHABLE PARTS Charging Port LED Indicator (USB) Power Mode (Stimulation/ Expression) Container Container Release Release Button Button Decrease Increase Suction Controls Pump - Top Pump - Side help.onewillow.com | 1-888-WILLOW-3...
  • Page 11 WASHABLE PARTS Container Pump Diaphragm Pour Spout/Vent Hole Volume Markers Duckbill Valve Size Indicator Container Bowl Container Back Flange Willow Go Breast Pump | Instructions for Use ™...

  • Page 12: Usage Instructions

    USAGE INSTRUCTIONS 1. GETTING STARTED: DISASSEMBLY To get started, disassemble the Pump. Press Remove Flange Remove Container help.onewillow.com | 1-888-WILLOW-3...
  • Page 13 Remove Remove Container Remove Pump Container Back Duckbill Valve Diaphragm Willow Go Breast Pump | Instructions for Use ™...

  • Page 14: Getting Started: Before First Use

    The Breast Pump is not provided sterile. Prior to first use, wipe down Pump with 70-90% ethyl or isopropyl alcohol. Clean the 5 washable parts (milk-contacting parts and diaphragm) and then boil for 5 minutes. For routine Pump and parts cleaning, see instructions provided on pages 21-23. help.onewillow.com | 1-888-WILLOW-3...
  • Page 15 Pump comes partially charged, but needs to wake up from sleeping mode. Plug USB charging cable into the Pump, then into USB charger (not included). Once charging, the LED Indicator will pulse. Note: the Willow Go™️ Breast Pump is not provided sterile. Prior to first use, wipe down the Pump body with disinfectant wipes.

  • Page 16: Assembly

    Note: Ensure that your hands are clean before assembling the Pump. Avoid touching the inside of any parts that may come into contact with breast milk to limit risk of contamination. Press Duckbill onto Container Press Container Back into Press Diaphragm into Back, aligning tab Bowl, aligning tabs Pump, aligning tabs help.onewillow.com | 1-888-WILLOW-3...
  • Page 17 CLICK Press assembled Container Press Flange into onto Pump until it clicks assembled Pump Willow Go Breast Pump | Instructions for Use ™...
  • Page 18 Use a full-coverage nursing bra with nursing flap that supports the Pump firmly at top and bottom. For best support, you do not need to go up a cup size. Align nipple in the center of the Flange tunnel help.onewillow.com |...
  • Page 19 Close nursing bra Bring Pump straight onto breast While pumping, keep your upper body in an upright position, whether sitting or standing. Willow Go Breast Pump | Instructions for Use ™...

  • Page 20: Pumping

    Decrease Increase Note: Pump will not work when connected to a Suction Controls charger. Always disconnect Pump from charger before using. LED Indicator will be off during pumping unless a notification is triggered. help.onewillow.com | 1-888-WILLOW-3...
  • Page 21 Level used in Starting Level Stimulation IMPORTANT: Avoid setting suction at a level that causes discomfort. If you feel excessive discomfort or pain, stop pumping, remove Pump and realign or discontinue session. Willow Go Breast Pump | Instructions for Use ™...

  • Page 22: Transferring Milk

    CDC guidelines for tips on safely storing breast milk. Empty milk out through the Pour Carefully pour out any Spout into a bottle or remaining milk from bag, Container-side the Flange tunnel. facing down. help.onewillow.com | 1-888-WILLOW-3...

  • Page 23: Cleaning

    Wash hands with soap and water before handling. • Use a wash basin dedicated only to cleaning Pump parts and infant feeding items. Note: For additional cleaning guidelines see the Center for Disease Control website: www.cdc.gov/healthywater/hygiene/healthychildcare/infantfeeding/breastpump.html Willow Go Breast Pump | Instructions for Use ™...
  • Page 24 Washable parts Before first use, boil for 5 minutes Pump is NOT washable IMPORTANT: Wipe with disinfectant wipes Replace washable parts after signs of wear and tear. (such as isopropyl alcohol 70-90%). help.onewillow.com | 1-888-WILLOW-3...
  • Page 25 Wipe down Pump Body with 70-90% ethyl or isopropyl alcohol Note: Avoid touching the inside of any parts that may come in contact with breast milk to prevent risk of contamination. Willow Go Breast Pump | Instructions for Use ™...

  • Page 26: Charging

    When Pump is charging, the LED Indicator will button for at least 6 seconds pulse. When Pump is fully charged, the LED The Willow Go™️ Breast Pump is not a serviceable device. Indicator light will turn off. • Pump can be can fully charged in about 2 hours If you experience any issues or need help setting up or operating when using a 5V / 2A charger.

  • Page 27: Technical Information

    TECHNICAL INFORMATION WARRANTY Under our limited warranty, Willow * (“we,” “us,” “our”), warrants to the original consumer purchaser (the “purchaser”) to be free from defects in material and workmanship for the period of 12 months from the date of Pump purchase and the period of 90 days from purchase on all other product components under normal use and conditions (the “Warranty Period”).
  • Page 28 In the event the product is found by Willow to not meet the above limited warranty in the Warranty Period, as purchaser’s sole and exclusive remedy Willow will repair or, at the option of Willow, replace this product without charge for such replacement or parts or labor. NOTE: The purchaser shall bear all expense for returning this product to Willow.
  • Page 29 We recommend recording your serial number here when you first open your Pump for easy reference when contacting Willow Customer Care Team. The serial number can be found on the bottom of the Pump. Record the Serial Number(s) here for easy reference: ...
  • Page 30 Output: 5V DC 1.0A min. per port 15-minute sessions per day, for one year. The operating life for the washable parts is 3 months. Willow Charger Part Number: Battery: Internal Lithium-Ion (not replaceable) 225-00002 REF WDCB76...
  • Page 31 700 hPa to 1060 hectopascal DISPOSAL INFORMATION The Willow Go™️ Breast Pump contains a rechargeable lithium ion battery. Use your local return and collection system for electrical waste and electronic equipment (including batteries). Pump Diaphragm, Container Duckbill Valve, Container Bowl, Container Lid, and Flange should be disposed of per your local waste management requirements.
  • Page 32 Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the Willow Go™️ Breast Pump, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
  • Page 33 The essential performance functions include vacuum not exceeding 295 mmHg and backflow protection to prevent milk leakage into the motor unit. The Willow Go™️ Breast Pump was tested for immunity to electromagnetic disturbances and passed using the criteria of maximum vacuum, backflow protection and operation of the breast pump.
  • Page 34 The Willow Go™️ Breast Pump is intended for use in the electro- magnetic environment specified below. The customer or user of the Willow Go™️ Breast Pump should ensure that it is used in such an environment. RF emissions CISPR 11 Class B The Willow Go™️...
  • Page 35 GUIDANCE AND MANUFACTURER’S DECLARATION - ELECTROMAGNETIC EMISSIONS The Willow Go™️ Breast Pump is intended for use in the electromagnetic environment specified below. The customer or user of the Willow Go™️ Breast Pump should ensure that it is used in such an environment.
  • Page 36 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY The Willow Go™️ Breast Pump is intended for use in the electromagnetic environment specified below. The customer or user of the Breast Pump should ensure that it is used in such an environment.
  • Page 37 GUIDANCE AND MANUFACTURER’S DECLARATION - ELECTROMAGNETIC EMISSIONS The Willow Go™️ Breast Pump is intended for use in the electromagnetic environment specified below. The customer or user of the Willow Go™️ Breast Pump should ensure that it is used in such an environment.
  • Page 38 Pulse modulation 217 Hz DECT; LTE Band 1, 3, 4, 25; UMTS 1970 Bluetooth, WLAN, 802.11 2450 2400-2570 Pulse modulation 217 Hz b/g/n, RFID 2450, LTE Band 7 5240 5500 5100-5800 WLAN 802.11 a/n Pulse modulation 217 Hz 5785 help.onewillow.com | 1-888-WILLOW-3...
  • Page 39 ISO 15223-1:2016, 5.3.9 Limitation number Consult Instructions Serial Number ISO 15223-1:2016, 5.1.7 ISO 15223-1, 5.4.3 For Use Do not use if package ISO 7000, 2606 Direct Current IEC 60417, 5031 is damaged Willow Go Breast Pump | Instructions for Use ™...
  • Page 40 Do not throw in trash. IEC 60417, 5957 Equipment in accordance Only Send to a recycling center. with Article 11(2) of Directive 2002/96/EC (WEEE) Non-ionizing electromagnetic radiation Recycling ISO 7000, 1135 IEC 60417, 5140 present due to a RF transmitter. help.onewillow.com | 1-888-WILLOW-3...
  • Page 41 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Willow Go Breast Pump | Instructions for Use ™...
  • Page 42 Save instructions and sales receipt for future reference. The Bluetooth ® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Willow is under license. Other trademarks and trade names are those of their respective owners.

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