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Willow Breast Pump Generation 3 Instructions For Use Manual

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Instructions for Use
Willow Wearable Breast Pump Generation 3
The first all-in one, in-bra breast pump

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Summary of Contents for Willow Breast Pump Generation 3

  • Page 1 Instructions for Use Willow Wearable Breast Pump Generation 3 The first all-in one, in-bra breast pump...
  • Page 2 Instructions for Use are updated periodically, so please check willowpump.com for current version.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Overview 2. Getting Started Flange Sizing Guide Get the Right Bra ™ Boil Flange & Flextube Wake Up Willow 3. Pumping Turn on Pump Assembly Alignment Initiate Latch Phases of Willow Secure Pump in Bra Suction Levels Realignment Tips 4.

  • Page 4: Overview

    This is a personal care product for a single user and should not be shared between users. Only use Willow Breast Pump Generation 3 parts; do not substitute. Do not modify equipment. Close supervision is necessary when product is used near children.
  • Page 5 27. Pump will not work when connected to Charger; always disconnect Pump from Charger before using. 28. Only use Charger supplied with Willow Breast Pump Generation 3. 29. Plug Charger into an electrical outlet that is visible and easily accessible. To remove line voltage (mains power), unplug the power supply from the wall.
  • Page 6 INDICATIONS FOR USE Who should use the Willow Wearable Breast Pump Generation 3 ? The Willow Wearable Breast Pump Generation 3 is intended to express milk from lactating women in order to collect breast milk from their breasts. The device is intended for a single user.
  • Page 7 PRODUCT PARTS Flextube Willow Pump Flange ™ Generation 3 Charger Cleaning Brushes Milk Bag Milk Container, additional flange sizes, and spare parts are available for purchase at willowpump.com. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 8 The Willow Breast Pump Generation 3 is a personal use, cordless breast Pump for single and double pumping. The product includes: re-chargeable Pump(s), Flange(s), Flextube(s) and disposable Milk Bags. ™ Flange Exterior Pump Exterior Thumbpad Pump/Pause Suction Controls Door Increase/Decrease...
  • Page 9 Collar One-way Valve lets milk in, but prevents leaks and spills. No cap needed. Volume Indicators approximate Milk Container, additional flange sizes, and spare parts are available for purchase at willowpump.com. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 10: Getting Started

    WILLOW FLANGE SIZE What’s your Willow size? Your size for Willow might be different than the size you use for another pump! Using the right size for your Flange or Milk Container can make all the difference when it comes to comfort and the volume you get with Willow.
  • Page 11 Your flange size may fluctuate with birth, breastfeeding, and pumping. We recommend you revisit your flange fit from time to time. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 12: Get The Right Bra

    GET THE RIGHT BRA The bra you wear while pumping with Willow needs to keep the Pump pressed firmly and securely against your breast. No gaps! Pick the right bra: › Full coverage The blue thumbpad on the › Has a flap Flange should be firmly ›...

  • Page 13: Boil Flange & Flextube

    DO NOT put Flange or Milk Bag in microwave or microwave sterilizer bags. Milk Bag is disposable and NOT for reuse; discard after use. After boiling, allow Flange to cool before touching metal parts. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 14: Wake Up Willow

    Google Play Store (Android). b. Wait until Pump lights up. It can help you: c. Unplug Charger from Pump. › View your suction level › Track volume › See which phase you are in willowpump.com l text or call 1-888-WILLOW-3...

  • Page 15: Pumping

    › Wear a nursing bra that keeps Pump firmly and securely in place. If it feels like Willow will shift when you move, tighten the bra straps or pick a different bra. › Do not slide Pump directly into your bra; follow step-by-step instructions.

  • Page 16: Assembly

    Collar into top of Flange. onto Flange Spout. Listen for Collar to ‘click’ into place. click! Make sure the edges are flush. TIP: Flextube™ must be pushed all the way down onto the Flange Spout. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 17 Attach Milk Bag fig 3d Slide Flange Door fig 3e After sliding open by pushing the blue Door up, pull open. thumb pad in and sliding up. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 18 Drape a new fig 3g Firmly press Milk Bag over Flange Milk Bag’s One- with writing “THIS way Valve onto SIDE UP” facing away Flextube™ collar. from Flange. Make sure Valve is securely attached to collar. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 19 Flange then tuck edges. fig 3j Tuck bag under tabs on Flange. Make sure the bag is behind and not touching the grips on either side of the Flextube. ™ Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 20: Alignment

    Aligning this way can help you confirm you’re aligned when you’re learning how to use Willow. fig 3k Bring the Flange to your breast, making sure your nipple is centered in the Flange Tunnel and not touching the top, bottom, or sides. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 21 › If you still experience discomfort even with proper alignment, you may need a different Flange size (See Section 2. GETTING STARTED - Willow Flange Size) Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 22 Once you’ve learned how to align Willow, you may assemble the Flange and Pump before you align. To assemble, bring the Pump and Flange together until they securely connect. Then, align Willow by bringing the Pump to your breast, ensuring your nipple is centered in the Flange Tunnel.

  • Page 23: Initiate Latch

    C. Continue to hold Pump firmly against your breast until it is latched. Wait until Pump reaches Stimulation. Trouble Initiating Latch? See Section 6. TROUBLESHOOTING. IMPORTANT: Always break latch before removing Pump from breast. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 24: Phases Of Willow

    App to see your progress. Stimulation phase. If at any point you experience excessive discomfort, decrease suction or pause the pump, then break latch and make sure you are aligned properly. willowpump.com l text or call 1-888-WILLOW-3...

  • Page 25: Secure Pump In Bra

    If necessary, tighten bra strap to keep Pump securely in place. b. When double pumping, put the second Pump on after the first Pump is latched, secured in your bra and in Stimulation. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 26 If you are still in Stimulation phase after about 2 minutes... › Make sure your bra is keeping Willow pressed securely against your breast, especially at the top of the Pump. › Press Pump/Pause button, break latch and check alignment (See Section 3.

  • Page 27: Suction Levels

    REALIGNMENT TIPS IMPORTANT: Avoid setting suction at a level that causes discomfort. If excessive discomfort or pain is felt during pumping, stop pumping, break latch, then realign Pump or cease session. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 28 Once you start pumping, you may need to realign if you... › Experience excessive discomfort or pain that is not alleviated by pressing Willow firmly against your breast or adjusting suction level › Do not reach Expression phase within 2 minutes ›...
  • Page 29 Flange, hold the to your breast. Pump firmly against your breast, taking care to prevent Pump from shifting. Finish before realigning (reference Section 4. ENDING YOUR SESSION - Flip to Finish). Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 30: Ending Your Session

    Milk Bag and follow instructions starting with Section 3. PUMPING. fig 4a Pause Pump fig 4b Unhook bra and by pressing bend forward; support Pump/Pause button. bottom of Pump with one hand. willowpump.com l text or call 1-888-WILLOW-3...

  • Page 31: Break Latch & Remove Pump

    TIP: There will be some milk in the Flange; the next step will help you capture it. fig 4c Break latch fig 4d Tilt Pump by placing a few away from fingers between breast, keeping Pump and breast. Flange side up. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 32: Flip To Finish

    TIP: You may notice, with a full Milk Bag, the Flange starts to separate from the Pump. This is normal. Squeeze pump and Flange together during Flip to Finish. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 33 (typically 3 to 4 gulps at this point). fig 4h FLIP all the way over with the Flange opening facing the floor and wait until gulps stop (a total of 8 gulps). Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 34 Flange side is up. the Pump, keeping the Flange facing up to avoid spills. Be careful not to tip the Flange too far. TIP: To easily separate Flange from Pump, hold near the bottom and pull apart. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 35 TIP: A few drops left is completely normal. If you repeat Flip to Finish with only a few drops left or multiple times, the Milk Bag may fill up with air. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 36: Remove Milk Bag

    Collar. blue thumb pad in One-way Valve allows it to be laid ™ flat without leaking. and sliding up. CLEAN Flange and Flextube as instructed ™ (reference Section 5 - CLEANING, TRANSFER & STORAGE). willowpump.com l text or call 1-888-WILLOW-3...

  • Page 37: Charging Willow

    Enough charge for 1 session Orange Solid Low battery – inadequately charged for session Red Solid IMPORTANT: Pump will not operate while plugged into electrical outlet. ONLY USE Charger supplied with the Willow Breast Pump. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 38: Cleaning, Transfer & Storage

    ARE DISHWASHER SAFE USING TOP RACK ONLY. WARNINGS: DO NOT wash or sanitize Pump. Wipe with clean, damp cloth, if needed. DO NOT use harsh chemicals to clean Flange and Flextube. ™ Use mild dish washing soap. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 39 Insert small fig 5b Use large brush to clean inside brush into top opening and body being Spout and clean. careful NOT to push brush all the way through Tip at bottom. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 40 To maintain cleanliness, avoid touching inside of parts. IMPORTANT: Take care not to damage parts when cleaning. Replace Flange, Flextube and/or Cleaning Brushes after signs of excessive wear. ™ Replace Flange and Flextube™ every 3 months. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 41 * The preference is to refrigerate or chill milk right after it is expressed. WARNINGS: DO NOT microwave breast milk. DO NOT use hot water to thaw frozen breast milk. DO NOT place filled Milk Bag in refrigerator door to avoid temperature fluctuations. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 42 Use clean scissors to cut on dotted line below Label Area on Milk Bag. fig 5e Place spout fig 5f Pour milk into into bottle and bottle. To release as slowly tilt bag. much as possible, squeeze bag. Discard Milk Bag, please recycle. willowpump.com l text or call 1-888-WILLOW-3...

  • Page 43: Troubleshooting

    To resolve issue: Pump does • Press On/Off button until Pump lights up. not wake up. • Plug into Charger to ensure battery has enough charge. No Color Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 44 White Solid Pump paused and waiting for next • To continue pumping, press Pump/Pause button. command, Pumping time exceeded • To end session, break latch and remove Pump. White Pulsing 25 minutes, so automatically paused. willowpump.com l text or call 1-888-WILLOW-3...
  • Page 45 TO RESOLVE ISSUE ISSUES • If this is your first time using Willow, you may need to wake up Willow by plugging the charger into an outlet and into Willow (reference Section 2. GETTING STARTED – Wake up Willow).  Pump does •...
  • Page 46 If you see a gap, press the Pump against your breast and tighten bra straps. indicator with If the problem persists, try a different bra that holds Willow securely against your breast. <4 oz. of milk • Make sure Pump is paused before breaking latch.
  • Page 47 • Reset by gently inserting end of a small object, such as a paper clip or earring back, to be reset. into the reset Button beneath the Power Port. The Willow Breast Pump Generation 3 is not a serviceable device. Willow Wearable Breast Pump Generation 3 Instructions for Use...

  • Page 48: Technical Information

    FROM THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER. In the event the product is found by Willow to not meet the above limited warranty in the Warranty Period, as purchaser’s sole and exclusive remedy Willow will repair or, at the option of  Willow, replace this product without charge for such replacement or parts or labor. NOTE: The purchaser...
  • Page 49 BUT NOT LIMITED TO, REPLACEMENT COSTS RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY. If you wish to make a claim under this limited warranty, you must return the product to Willow prepaid, together with your dated bill of sale or other dated proof of purchase and a brief statement of the problem, along with a Returned Goods Authorization number.
  • Page 50 TECHNICAL SPECIFICATIONS POWER REQUIREMENTS Only use the Willow Breast Pump 1, 2, or 3 Charger Manufacturer: Delta Electronics, Inc. Part Number: MDS-030AAC05 ZB | Specifications: 100 - 240 Vac, 50-60Hz, 0.5A-0.3A Part Number: MEF-010A05B JA | Specifications: 100 - 240 Vac, 50-60Hz, 0.4A-0.2A...
  • Page 51 Electromagnetic Compatibility Compliance Statement Information The Willow Breast Pump Generation 3 may be used at home, office, or other general areas. Special consideration should be given to use: › During Medical Procedures: Do not use the Willow pump during any medical procedure or during imaging.
  • Page 52 Warning: Use of accessories other than those specified by Exploramed NC7 may result in increased emissions or decreased immunity of the Willow Breast Pump Generation 3. The Willow Breast Pump Generation 3 has no essential performance; however, it was tested for immunity to electromagnetic disturbances. The Willow Breast Pump Generation 3 passed with the following acceptance criteria: pumping vacuum does not exceed a safe level and no components fail.
  • Page 53 NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 54 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The Willow Breast Pump Generation 3 is intended for use in the electromagnetic environment specified below. The customer or user of the Breast Pump should assure that it is used in such an environment.
  • Page 55 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY The Willow Breast Pump Generation 3 is intended for use in the electromagnetic environment specified below. The customer or ser of the Breast Pump should assure that it is used in such an environment.
  • Page 56 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The Willow Breast Pump Generation 3 is intended for use in the electromagnetic environment specified below. The customer or user of the Breast Pump should assure that it is used in such an environment.
  • Page 57 GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The Willow Breast Pump Generation 3 is intended for use in the electromagnetic environment specified below. The customer or user of the Breast Pump should assure that it is used in such an environment.
  • Page 58 If the measured field strength in the location in which the Willow Breast Pump is used exceeds the applicable RF compliance level above, the Willow Breast Pump should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the Willow Breast Pump.
  • Page 59 GLOSSARY & SYMBOLS PUMP CONTROL BUTTONS BUTTON FUNCTION ON / OFF PUMP / PAUSE UP ARROW = INCREASE Suction Strength DOWN ARROW = DECREASE Suction Strength Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 60 SYMBOL DEFINITION Manufacturer Keep away from heat Date of Manufacture Temperature Limit Lot Number Humidity Limitation Catalog Number Atmospheric Limitation Serial Number Consult Instructions For Use Do not use if package is Caution damaged willowpump.com l text or call 1-888-WILLOW-3...
  • Page 61 Do not throw in trash. Indoor use only Send to a recycling center. Do not reuse. Radiation Product tested by Intertek Recycling and found in compliance with standards listed. Willow Wearable Breast Pump Generation 3 Instructions for Use...
  • Page 62 1-888-WILLOW-3 email: care@willowpump.com ©2019 Willow. All rights reserved. Willow, Flextube and the stylized “W” are trademarks or registered trademarks of Willow in the United States and other countries. Patent: www.willowpump.com/patents/ CAREFULLY READ ALL INSTRUCTIONS PRIOR TO USE Save instructions and sales receipt for future reference.

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Mds-030aac05 zbMef-010a05b ja

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