Alignment 3. How Supplied Initiate Latch 4. Product Description Secure Pump 5. Things to Know Pause Pump Phases of Willow Break Latch & Remove Pump 6. Product Parts Flip to Finish Cleaning & Maintenance Turn Pump Off Milk Bag Open Pump...
25. Do not attempt to open or repair Pump or Charger. No modification 3. Only use Willow Breast Pump parts; do not substitute. Do not modify equipment. of this equipment is allowed. 4. Close supervision is necessary when product is used near children.
To be successful pumping with Willow you will need to learn how to: The Willow Breast Pump is intended to express milk from lactating women in order to collect breast milk from their breasts. The device is intended for a single user.
Page 7
The goal of Alignment is to center your nipple in the Flange Tunnel so that it doesn’t touch any sides of the Flange. No smooshed nipples. Don’t shift the Pump. Correct Alignment Incorrect Alignment Milk expression. Try again. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Page 8
Your breast flange size may fluctuate with birth, breastfeeding, and pumping. We recommend you revisit your flange fit from time to time. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Page 9
SEAL YOUR BRA It is essential that you keep Willow firmly pressed against your breast from The bra you wear while pumping with Willow needs to keep the Pump when you first align through the end of the pumping session.
Once you have transitioned from Stimulation into Expression phase, you are able to adjust indicate what phase you are in. the suction level. Willow has seven suction levels. Expression starts at Level 1. We recommend you choose the maximum suction level that is still comfortable for you.
FLIP TO FINISH 6. PRODUCT PARTS Willow’s unique emptying feature is called Flip to Finish. You will want to check it out before your first pumping session. Pump Flange (24mm) Flextube ™ Charger Cleaning Brushes Milk Bag Additional Flange sizes and spare parts are available for purchase at www.willowpump.com.
Page 12
™ Flextube The Willow Breast Pump is a personal use, cordless breast Pump for single and double Flange Interior pumping. The product includes: re-chargeable Pump(s), Flange(s), Flextube(s) ™ Door Flange Spout Flextube Collar ™ disposable Milk Bags. attaches to attaches to Milk Bag ™...
Use large brush to clean inside brush into top opening and body being Spout and clean. careful NOT to push brush all the way through Tip at bottom. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
To maintain cleanliness, avoid touching inside of parts. IMPORTANT: Take care not to damage parts when cleaning. Replace Flange, Flextube ™ and/or Cleaning Brushes after signs of excessive wear. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Red Solid IMPORTANT: Pump will not operate while plugged into electrical outlet. ONLY USE Charger supplied with the Willow Breast Pump. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Make sure the a. Plug Charger into outlet, then into Pump. edges are flush. b. Wait until Pump lights up. c. Unplug Charger from Pump. No smooshed instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3 nipples.
Page 17
One-way Valve onto Flextube ™ Collar. TIP: The top of the Milk Bag will fold back over when you close the Flange Door. Do not cut this piece off. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Page 18
Flange. together starting at bottom and closing at top. Ensure Milk Bag is completely TIP: Do not fold Milk Bag to make it fit. inside Flange. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
2. ALIGNMENT 7B. PUMPING • Wear a nursing bra that keeps Pump securely in place. If it feels like Willow will IMPORTANT: Correct nipple alignment is key to comfort, expression shift when you move, adjust the bra straps or pick a different bra.
Page 20
Flange Tunnel. REALIGN IF YOU... Increase success by... • Experience excessive discomfort or pain that is not alleviated by pressing Willow firmly against your breast or adjusting suction level • Do not reach Expression phase within 5-7 minutes •...
If you are still in Stimulation Phase after 5-7 minutes... Stimulation Pump makes several short sounds • Suction level cannot be adjusted – Make sure your bra is keeping Willow pressed securely against your breast, and cycles quickly to encourage Phase especially at the top of the Pump.
Pump/ bend forward; support fingers between breast, keeping Pause button. bottom of Pump with Pump and breast. Flange side up. one hand. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
TIP: You may notice, with a full Milk Bag, the Flange starts to separate from the Pump. This is normal. TIP: It is completely normal for a few drops to be left in the Flextube ™ instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Page 24
TIP: A few drops left is completely normal. If you repeat Flip to Finish with only a few drops left or multiple times, the Milk Bag may fill up with air. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
12. CHARGE Check battery level after each use by pressing On/Off button. If the battery level is low, charge Pump with Charger provided. (reference Section 6. PRODUCT PARTS - Charging Willow). TIP: Additional Chargers available for purchase at willowpump.com. instructional videos willowpump.com | customer care...
• Plug into Charger to ensure battery has enough charge. pumping, stop pumping, break latch, No Color then realign Pump or cease session. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Page 27
White Pulsing • You may not have the correct Flange size. so automatically • You may be pumping for too long. Willow shuts off automatically after 25 minutes. paused. instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use...
Page 28
Note: Suction level can only be adjusted in Expression phase. • Pump stops automatically after 25 minutes - The Willow Breast Pump is not a serviceable device. Pump/Pause button pulses - press Pump/Pause to re-start Pump. • Pump may have stopped because Milk Bag is full - Pump stops Pump/Pause button solid - check Milk Bag.
Record the Serial Number(s) here for easy reference: DAYS FROM THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER. In the event the product is found by Willow to not meet the above limited warranty in Pump 1: the Warranty Period, as purchaser’s sole and exclusive remedy Willow will repair or, at the option of ...
Cycle Speed 60-90 cycles/minute be sure to touch a metal item such as a table before handling the Willow pump. 273 hours (Defined to be approximately three 15 minute Motor Life sessions per day for one year.)
Page 31
ELECTROMAGNETIC COMPATIBILITY COMPLIANCE STATEMENT INFORMATION increased emissions or decreased immunity of the Willow Breast Pump. The Willow Breast Pump has no essential performance; however, it was tested for immunity to Recommended separation distances between portable and mobile RF communications equipment electromagnetic disturbances.
Page 32
GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The Willow Breast Pump is intended for use in the electromagnetic environment specified below. The Willow Breast Pump is intended for use in the electromagnetic environment specified below.
Page 33
GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC EMISSIONS The Willow Breast Pump is intended for use in the electromagnetic environment specified below. The Willow Breast Pump is intended for use in the electromagnetic environment specified below.
If the measured field strength in the location in which the Willow Breast Pump is used exceeds the applicable RF compliance level above, the Willow Breast Pump should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the Willow Breast Pump.
Page 35
Radiation Serial Number Consult Instructions For Use Product tested by Intertek Recycling and found in compliance Do not use if package is Caution with standards listed. damaged instructional videos willowpump.com | customer care Willow Breast Pump Instructions for Use 1-888-WILLOW-3...
Need help?
Do you have a question about the Willow Pump and is the answer not in the manual?
Questions and answers