Troubleshooting - Toshiba RAV-HM561FT-E Owner's Manual

9

Troubleshooting

Check the points described below before requesting repair.
Symptom
• White, misty, cold air or water comes out.
Outdoor unit
• Sometimes the noise of air leaking is heard.
• A noise is heard when the power is turned
on.
• Sometimes a swishing is heard.
Indoor unit
• A clacking sound is heard.
• Discharged air smells unusual.
• The unit does not run
The room does not cool down or warm up.
• A fan of the indoor unit does not stop even if [
is pushed.
• Check code "J30" appears on the remote controller LCD.
• Check code "J29" appears on the remote controller LCD.
• Check code "J31" appears on the remote controller LCD.
If there is something unusual even after checking the above, stop running the unit, turn off the circuit breaker, and contact the
dealer where you purchased the product of the product number and symptom. Do not attempt to repair the unit by yourself as
doing so is dangerous. If the check code is displayed on the remote controller LCD, inform the dealer of its content as well.
If any of the following occur, stop running the unit immediately, turn off the circuit breaker, and contact the dealer where you
purchased the product.
• The switch does not work properly.
• The circuit breaker often blows out.
• You unintentionally put a foreign object or water inside.
• The unit cannot be run even after the cause of the protective device activation is removed.
• Other unusual conditions are found.
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Cause
• The fan of the outdoor unit is automatically stopped and
defrosting is performed.
• The solenoid valve works when defrosting starts or stops.
• The outdoor unit is preparing for running.
• When the unit starts running, during operation, or
immediately after the unit stops running, a sound such as
water flowing may be heard, or the operation sound may
become louder for a couple of minutes immediately after
the unit starts running. This is the sound of the refrigerant
flowing or the dehumidifier draining.
• This is a sound generated when the heat exchanger, etc.
expands and contracts slightly due to temperature
change.
• Various smells from the walls, carpet, clothes, cigarette,
cosmetics, etc. adhere to the air conditioner.
• Has a blackout occurred?
• Has the circuit breaker blown?
• Has the protective device been activated?
• Is the air intake or discharge of the outdoor unit clogged?
• Is a door or window open?
• Is the air filter clogged with dust?
• Is the fan speed set to "Low"? Or is the operation mode
set to "Fan"?
• Is the setup temperature appropriate?
ON/OFF] button • Refrigerant may leak from the indoor unit. Do not turn off
the circuit breaker and ventilate the room, and then
contact the dealer where you purchased the product.
• Do not use gas equipment (propane, butane, or methane)
or sprays near indoor unit. Doing so may cause the
sensor to detect refrigerant leak mistakenly. Contact the
dealer where you purchased the product.
• Refrigerant leak detection sensor is in trouble. Since the
sensor may need replacing, contact the dealer where you
purchased the product.
• The refrigerant leak detection sensor exceeds the life of
the product. Contact the dealer where you purchased the
product to replace the sensor.
 Confirmation and check
Check code
Code : P10 Unit : 2–2
24
Unit number of the
malfunctioning
indoor unit
Cool
Mode Fan Speed
Check
Check
Code:P10
Unit:2–2
Return
Contact Information
* When *Check code "J31" appears on the remote controller LCD, contact the dealer where you purchased the
product to replace the refrigerant leak detection sensor.
– 16 –
When a trouble has occurred in the air
conditioner, the check code and the unit number
of the indoor unit appear on the display of the
remote controller.
* The check code appears only while the unit is
running.
Push the [ MONITOR] button or [
CANCEL] button to display the check information
screen.
While the check information screen appears:
Push the " Contact" [ F1] button to
Contact
display the contact number for service.
Push the " Information" [ F2] button
Information
to display the model name and serial number of
the unit.
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