Cateye STRADA SMART Troubleshooting page 3

How to Deal with Abnormal Operations
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PADRONE SMART+ (CC-SC100B)
When using in Mirror Mode
Screen Symptoms
Cannot connect at the start of
measurement
SEARCHING
The PADRONE
The connection was suddenly
SMART+ con-
interrupted during measurement
tinually displays
Cannot connect after leaving the
the smartphone
bicycle and then coming back to
search screen and
it
is not connected
to a smartphone
<iPhone only>
Cannot connect
after updating Cateye Cycling™
PADORONE SMART+
CC-SC100B
Solution
1
Turn off the Bluetooth connection using the smartphone, and
turn it on once again.
Confi rm that the connection with the PADRONE SMART+ is re-
stored.
2
Under (Menu) > [Device] in Cateye Cycling™, remove the
PADRONE SMART+ and perform pairing once again.
1
Switch the PADRONE SMART+ to Sensor Direct Mode, and then
return to Mirror Mode once again.
Confi rm that the connection with the smartphone is restored.
* How to switch Sensor Direct Mode/Mirror Mode:
Press and hold MODE for 1 second
2
Display the Cateye Cycling™ screen on the smartphone.
Confi rm that the connection with the PADRONE SMART+ is restored.
1
* When connected by displaying Cateye Cycling™, commercial
paired sensors may be the cause.
This may be improved by removing the commercial sensor
under (Menu) > [Device] in Cateye Cycling™, and pairing
once again.
Did Cateye Cycling™ terminate unintentionally?
2
Start Cateye Cycling™ once again.
* If there is a trip currently being measured, tap "Continue" to
resume the measurement. (In the case of Android phones it
will be continued automatically.)
•
Display the Cateye Cycling™ screen on the smartphone.
Confi rm that the connection with the PADRONE SMART+ is re-
stored.
* When connected by displaying Cateye Cycling™, commercial
paired sensors may be the cause.
This may be improved by removing the commercial sensor
under (Menu) > [Device] in Cateye Cycling™, and pairing
once again.
Screen Symptoms
No display during measurement
No display while the smartphone
search screen is displayed
The display is no longer shown
after leaving the bicycle and then
No display
coming back to it
Button operation sounds can be
heard but the display is blank
No sensor signal is received
100%
0.0
Speed km/h
10:14 0.0
AM
Clock AV Speed km/h
0:00.00 0.00
Elapsed Time Distance km
[Troubleshooting]
PADRONE SMART+ (CC-SC100B)
Solution
•
Press MODE or SS/LAP.
The smart computer switches from the smartphone search
screen to the connection screen and reconnects with the smart-
phone.
* Measurement is performed normally at this time.
•
Press MODE or SS/LAP.
The smart computer switches from the smartphone search
screen to the connection screen and reconnects with the smart-
phone.
* When the smartphone moves away from the smart computer
even for a short time,
the smart computer may automatically enter sleep mode.
•
The battery is fl at. Replace the battery with a new one and
check to see if the screen is displayed.
1
Are you also using another smartphone application
that is connecting to the Bluetooth sensor?
Stop using both apps simultaneously, or change the other appli-
cations' settings so that it does not connect to Bluetooth sensors,
then confi rm that the sensor connection is restored.
2
Pair the sensor once again.
Confi rm that the sensor connection is restored.
3
Press the RESET button on the sensor.
Confi rm that the sensor connection is restored.
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