Cateye STRADA SMART Troubleshooting page 2

How to Deal with Abnormal Operations
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PADRONE SMART (CC-PA500B) / STRADA SMART (CC-RD500B)
When using in Sensor Direct Mode
Screen Symptoms
No sensor signal is received at
the start of measurement
No sensor signal
is received
The sensor signal was suddenly
lost during measurement
The sensor signal is no longer
received after leaving the bicycle
and then coming back to it
Solution
1
Switch the smart computer to Mirror Mode, and then return to
Sensor Direct Mode once again.
Confirm that the sensor is connected.
* How to switch Sensor Direct Mode/Mirror Mode:
Press and hold MODE for 1 second
2
Are you also using another smartphone application
that is connecting to the Bluetooth sensor?
Stop using the application, or change the applications' settings
so that it does not connect to Bluetooth sensors, then confirm
that the sensor is connected.
3
Turn off Bluetooth on your smartphone, as the sensor may be
connected to the smartphone.
Confirm that the sensor is connected.
* It is recommended that Bluetooth is turned off on your smart-
phone when the sensor disconnects easily.
4
Press the RESET button on the sensor that cannot connect.
Confirm that the sensor is connected.
1
Switch the smart computer to Mirror Mode, and then return to
Sensor Direct Mode once again.
Confirm that the sensor connection is restored.
* How to switch Sensor Direct Mode/Mirror Mode:
Press and hold MODE for 1 second
2
Turn off Bluetooth on your smartphone, as the sensor may be
connected to the smartphone.
Confirm that the sensor connection is restored.
* It is recommended that Bluetooth is turned off on your smart-
phone when the sensor disconnects easily.
3
Press the RESET button on the disconnected sensor.
Confirm that the sensor connection is restored.
[Troubleshooting]
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PADRONE SMART (CC-PA500B)
◀
STRADA SMART (CC-RD500B)