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8.2
9.
Problem
The piano does not switch on.
Crackling/pop noise when
switching on/off.
Noise occurs through speakers
during operation.
The sound is too low or is not
audible at all.
The pedals are not working
properly.
WARRANTY
The dealer from whom the device was purchased warrants the
material and manufacture of the device for a period of 2 years from
the date of purchase. In the case of a defect product, the buyer is
initially only entitled to a subsequent performance. This includes
either the repair or the delivery of a replacement product. Replaced
equipment or parts become the property of the dealer.
If the subsequent performance fails, the buyer can either demand a
reduction in the purchase price or withdraw from the contract and, if
the defect is to be represented by the dealer, claim for damages or
reimbursement of wasted expenditure. The buyer must notify
defects to the dealer without delay. Proof of warranty is to be
provided by a proper confirmation of purchase (proof of purchase
e.g. invoice)
Damage caused by force or other external influences are not covered
by the warranty, nor are the consumption of consumer goods such as
rechargeable batteries, strings, skins or seals. If you suspect a
warranty claim with your device, contact your dealer during normal
business hours.
TROUBLESHOOTING AND REPAIR
If malfunctions occur, you can use the tips listed here to find and
solve the issue yourself. If you are unsuccessful, please contact your
dealer.
Possible cause(s)
Power plug is not plugged in.
Power cable is not connected
properly.
This is normal and may occur when
the digital piano is turned on and
off.
Interference with other devices (e.g.
mobile phones)
The volume control is set too
quietly.
Headphones are connected.
The pedal cable is not properly
connected.
Possible solution(s)
Check the power cable and its
connections.
Reconnect it if necessary.
Increase the distance between
the digital piano and other
devices or turn off the other
devices.
Make the volume control go
louder.
Remove them.
Check that the pedal cable is
properly in the socket.
Reconnect if necessary.
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