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Renpho Bluetooth Body Fat Scale
User Manual
This manual is for following scale models: ES-CS20M / ES-CS20M-W /
ES-32MD; ES-24M / ES-26GB-B / ES-BR003 / ES-28ML / ES-30M ...
PRECAUTION FOR USE
Safety Precautions
When using digital scale, certain basic safety precautions must be followed,
including the following:
1. The Bluetooth scale should not be used to diagnose or treat any medical
condition. You should consult a doctor prior to undertaking any diet or exercise
program.
2. If you are pregnant or suffer from Osteoporosis or have a pacemaker or
other internal device, you should not use the body fat function of this smart
scale. All body composition data is for reference and should not be used as a
substitute for advice from a licensed health care professional.
3. If the scale malfunctions, first check the battery power. Replace or charge
the batteries as necessary.
4. Check the device before every use. Do not use the device if damaged. The
continuous use of damaged unit may cause injury or improper results.
5. Please keep the scale dry. Be careful when use on the wet and slippery
surface.
6. Fragile, handle with care.
7. Scale is a high-precision measuring device. Never jump or stomp on the
scale or disassemble. Please handle the scale carefully to avoid breakage.
8. The scale is not waterproof, never immerse the scale in water. To clean the
surface, use a damp cloth or glass cleaner. Do not use soap or other
chemicals.
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Troubleshooting
Related Manuals for RENPHO ES-CS20M
Summary of Contents for RENPHO ES-CS20M
- Page 1 Renpho Bluetooth Body Fat Scale User Manual This manual is for following scale models: ES-CS20M / ES-CS20M-W / ES-32MD; ES-24M / ES-26GB-B / ES-BR003 / ES-28ML / ES-30M ... PRECAUTION FOR USE Safety Precautions When using digital scale, certain basic safety precautions must be followed, including the following: 1.
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Page 2: Troubleshooting
Weight 2.86lbs/1.3kg 2.43lbs/1.1kg 3.09 lb 2.43lbs/1.1kg Batteries 3*1.5V AAA Li-ion battery Capacity 6.6-396lbs/3-180kg Division 0.2lb/0.05kg Unit Lb/kg/st ( Switch via RENPHO App in the Settings) Accuracy Range 50kg±0.3kg 100kg±0.4kg 150kg±0.5kg 110lbs±0.66lb 220lbs±0.88lb 330lbs±1.1lbs Troubleshooting [For Batteries Models]: [For rechargeable Models]:... -
Page 3: Getting Started
Getting Started Step 1 Battery model: 1. Insert AAA batteries as indicated by the polarity symbols (+ and -) marked inside. 2. The original batteries provided are NOT rechargeable. DO NOT attempt to recharge the batteries. 3. If "LO" appears on the display, please replace the batteries. - Page 4 Use the scale in a flat and stable location. Avoid any carpeting. Step 3: Download the app: go to the app store on your device (App Store for iOS or Play Store for Android) and search for “Renpho”, or follow these links: https://apps.apple.com/us/app/renpho/id1219889310 https://play.google.com/store/apps/details?id=com.qingniu.renpho...
- Page 5 Step 4: 1. Create an account in the Renpho App with email. Or you could login as Guest mode if you don’t want to register. 2. Fill out the information (The app needs this information in order to calculate your body composition more precise).
- Page 6 Turn on Bluetooth on your smartphone. Location also needs to be turned on for Android 6.0 or higher. (Location is required by Android System) *For iOS 13 users, please go to setting menu on your iPhone, find Renpho App, turn on the Bluetooth first.
- Page 7 You have successfully complete the first measurement, now you can check the metrics on the App.
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Page 8: Bluetooth Troubleshooting
Press the reset button for 5 seconds. 2. Reset the Bluetooth connection. Ensure Bluetooth and GPS (Android only) are enabled on your phone. *Open the RENPHO app *Under the "Measurements" section, select the top right “+”. *Select "Device Management". - Page 9 2. Go to “My Account”select “Settings”. 3. Select the "Bluetooth anomaly detection" and follow up the instructions. 4. Submit the abnormality report. 5. Share your App account to support team. (support@renpho.com) Our tech team will further diagnose the problem within 24 hours. Recalibration: If the scale has been moved or turned upside down, it must be calibrated to ensure accurate results.
- Page 10 1. Open the "Health" app on your iPhone or iPad. 2. Tap on the"Data Sources" 3. Select "RENPHO" from the sources list. 4. RENPHO will synchronize the following data with Apple Health once you connect. You can customize what you want to share using the switches on the right.
- Page 11 For iOS 13 or above versions, please use the following steps to sync with Apple Health: Open the "Health" App on your iPhone, click the user image at the top right corner Select “Apps” under Privacy and select “Renpho” Enable all categories to allow the Renpho App to transfer data to Apple Health...
- Page 13 Select/tap the "My Account" tab Select/tap “Settings” in the upper right Select Google Fit and login to your Google Fit account and allow Renpho to access your Google Fit account. After you use the scale, the data will be uploaded to Google Fit. You can...
- Page 15 Sync with Fitbit App Enter Settings page in Renpho App, select "Fitbit". Tap on "Fitbit", turn on Fitbit button, log in your Fitbit account. Select "Allow" to access Fitbit App. After connection, all the data(Weight, BMI) will sync to Fitbit app. You can...
- Page 19 Renpho App downloaded on your phone and you have the scale paired with the Renpho app on your phone first. Once that is done, you can use the Renpho scale on your Apple Watch with the following steps.
- Page 22 A: Measurement Users is different users using one scale, such as family members or roommates. Friends is another user using other Renpho scale, you can only have the access to view his/her data. Keep motivated with your friends! Under "My Account" you can add user(s) - Add Measurement Users / Add Friends.
- Page 24 Contact Us Feedback Through App Open Renpho App, at “My Account” page, tap on [Help] to get in touch with us,we will get back to you within 24 hours.
- Page 25 For US Customer: 1-(844)-417-0149 (9am to 4:30pm) For UK Customer: 44-743-466-6088 GMT 9:00am-5:00pm Mon-Fri Write Us Email Please feel free to write us email, we will get back to you within 24 hours. For US Customer: support@renpho.com For EU Customer: support-eu@renpho.com...
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Page 26: Additional Tips
Why is my body weight not accurate? Q: Why is my body weight not accurate? A: If you think you are getting a inaccurate weight measurement, please try below steps to fix the problem inaccurate issues: 1. Place the scale on a hard and flat surface. Softer floors such as carpet can cause inaccuracies. - Page 27 A: Please go to the [Bluetooth Troubleshooting] menu, if the Bluetooth still won’t connect after the troubleshooting process, please contact us through [support@renpho.com], our tech team will help you with your problem ASAP. No body fat measured when weighing, what’s wrong? Q: No body fat measured when I am weighing.
- Page 28 Renpho app helps with that.) How to change the unit? Q: How to change the unit? A: Please go to Renpho App, "My account＞Settings＞Weight Unit" Privacy Q: How do I trust that my data is secured? A: We know that the information you share with us is sensitive, and it's important to us that we honor your trust.
- Page 29 Password setting Q: How to set my password for App? A: You can find “Lock Passord” under Settings menu. Change batteries[For Batteries Models] Q: When do I change the batteries? A: When you step on the scale and it shows ”LO”, it means low batteries, it requires you to change batteries.