HP MediaSmart SLC3760N User Manual page 100

Remote control symptom
I press Media but nothing happens.
The remote control does not blink the
selected device button (TV, AUD,
DVD, STB) when I push a button.
My universal remote control does not
find an HP TV code.
Media questions
Media symptom
I press Media but nothing happens.
Connection not established.
88
HP MediaSmart HDTV User's Guide
Remedy (continued)
Is TV the selected device on the remote control?
■
Are the MediaSmart A and B cables loose or disconnected? Make
■
sure both ends are securely inserted. (See "Connecting MediaSmart
cables" on page 8.)
Replace the batteries in the remote control.
When you want to program a universal remote control to operate your
HP TV, if HP is not listed in the supported brand codes, use a Philips TV
code. The HP remote control transmits Philips-licensed remote control
codes.
After programming your universal remote control with a Philips TV code,
it can operate your HP TV functions for volume, mute, power, and input
source.
Remedy
Is TV the selected device on the remote control?
■
Are the MediaSmart A and B cables loose or disconnected? Make
■
sure both ends are securely inserted. (See "Connecting MediaSmart
cables" on page 8.)
Check the cable connections from your PC to the TV.
■
For a wired connection, make sure you are using the proper cable;
■
use an Ethernet LAN cable to connect from the TV to the PC network
router.
For a wireless connection, check that the TV has the correct security
■
settings; see "Viewing current settings" on page 72.
Check your IP settings.
■
Make sure a firewall is not blocking the connection. Reset the
■
Microsoft firewall settings in Windows Media Connect, or, if you are
using another firewall program, make Windows Media Connect a
trusted program and make your whole home network a trusted
device. For additional help with firewalls, use your PC to access the
Internet and go to:
http://www.hp.com/go/mediasmart
Check your network connection by opening a browser on your PC
■
and viewing a Web page on the Internet. If a Web page does not
display, check your Internet connection.
Check at your PC that you accepted the HP MediaSmart TV as one of
■
the client devices in Windows Media Connect.