ThermoFlow Elex Compact Series Installation Manual, User Manual, And Warranty Information

ThermoFlow Elex Compact Series Installation Manual, User Manual, And Warranty Information

Electrically controlled tankless water heater

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Electrically Controlled Tankless Water Heater
Installa�on Guide, User Manual, and Warranty Informa�on
Electrically
Controlled
Instant Water
Heater
Elex Compact Series
Elex Comfort Series

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Summary of Contents for ThermoFlow Elex Compact Series

  • Page 1 Electrically Controlled Tankless Water Heater Installa�on Guide, User Manual, and Warranty Informa�on Electrically Controlled Instant Water Heater Elex Compact Series Elex Comfort Series...
  • Page 2: Table Of Contents

    Contents Contents Contents ���������������������������������������������������������������������������������������������2 Introduction ����������������������������������������������������������������������������������������3 Use Of The Manual������������������������������������������������������������������������������4 Mounting Instructions �������������������������������������������������������������������������5 Technical Specifications ��������������������������������������������������������������������17 User Manual �������������������������������������������������������������������������������������28 Maintenance �������������������������������������������������������������������������������������29 Troubleshooting ��������������������������������������������������������������������������������30 Warranty Conditions ��������������������������������������������������������������������������33 Electric Tankless Instant Water Heater - Installation Manual and User Guide...
  • Page 3: Introduction

    Introduction Introduction Congratulations and thank you for choosing our instant water heater� The instruction contains important information about commissioning, switching the device on and maintenance� To en- sure your safety and that of others we recommend you read through this safety manual carefully� Please refer to the back of the manual for details about the warranty�...
  • Page 4: Use Of The Manual

    Use Of The Manual Use Of The Manual The appliance is not to be installed in locations where freezing can occur. The resistivity of the water supply must not be less than 1300 Ω•cm. The appliance must be permanently connected to fixed wiring. The appliance must be earthed properly! The appliance must be connected to a earth leakage circuit breaker.
  • Page 5: Mounting Instructions

    Mounting Instructions Declaration of conformity We hereby declares that the Thermoflow device complies with the directives and stan- dards: • 2014/35/EU Low Voltage Directive • 2014/30/EU Electromagnetic Compatibility Directive • 2011/65/EC (RoHS II) • 2009/125/EC Ecodesign • (EC) No� 814/2013 And also comply with the provisions of the following European Standards: •...
  • Page 6 Mounting Instructions Unpacking Check if the device has been damaged in any way� Contents • 1 device (Elex 6/8/8�5/9�6/10/12 (P)PEB / Elex 15PPEB) ④ • 1 mounting template ① • 1 bag of installation materials, contents: ② ① 1 filter mat ② 4 spacers ⑤...
  • Page 7 Mounting Instructions Tools You will require the following tools for the installation: • Phillips-head screwdriver • Open-ended spanner 24mm • Teflon tape • Drill • 8mm stone or concrete drilling bits • Pencil • Adhesive tape • Wire stripper Preparing for installation The water and electricity supply need to be available at the place where the device is to be supplied�...
  • Page 8 Mounting Instructions Elex 6/8/8.5/9.6/10/12 (P)PEB and Elex 15PPEB Input electric cable Cable de entrada eléctrico MOUNTING TEMPLATE PLANTILLA DE MONTAJE 10 cm 10 cm Mindestabstand zur Wand Mindestabstand zur Wand Minimum distance to the wall Minimum distance to the wall 4”...
  • Page 9 Mounting Instructions Elex 6/8/8.5/9.6/10/12 (P)PEB and Elex 15PPEB max. 25mm (1”) 3-Phase Wiring L1 L2 L3 Single Phase Wiring Push the button to reset the switch Electric Tankless Instant Water Heater - Installation Manual and User Guide...
  • Page 10 Mounting Instructions Elex 6/8/8.5/9.6/10/12 (P)PEB and Elex 15PPEB A10. Filter mat must be installed to the inlet! Two wrenches should be used to fix the tube to the inlet and outlet! A11. Outlet Inlet Gasket Filter mat Electric Tankless Instant Water Heater - Installation Manual and User Guide...
  • Page 11 Mounting Instructions Elex 6/8/8.5/9.6/10/12/15/18/21/24/3IN1 (P) 5/16” 5/16” Connection to wall Connection to wall Input electric cable MOUNTING TEMPLATE 4” 4” Minimum distance from wall Minimum distance from wall Max 18 Nm Screws, washers and anchors 5/16” 5/16” Don’t over-tighten the connections! Use a spanner! Arrow on the inlet connector must be installed outward from...
  • Page 12 Mounting Instructions Elex 6/8/8.5/9.6/10/12/15/18/21/24/3IN1 (P) B5.a. B5.b. 3-Phase Single-Phase 150mm (6”) 150mm (6”) N/L2 220-240V L/L1 N/L2 220-240V L/L1 25mm 25mm (1”) (1”) max. 25mm (1”) Electric Tankless Instant Water Heater - Installation Manual and User Guide...
  • Page 13 Mounting Instructions Elex 6/8/8.5/9.6/10/12/15/18/21/24/3IN1 (P) Gasket Inlet Connector Gasket Outlet Connector B10. B11. 3-Phase Wiring Single Phase Wiring L1 L2 L3 Push the button to reset the switch Power adjustment for 3IN1 models 18kW 21kW 24kW Electric Tankless Instant Water Heater - Installation Manual and User Guide...
  • Page 14 Mounting Instructions B12. Outlet Inlet The appliance must be earthed properly! The filter mat contained in accessory bag must be installed when connecting with inlet(cold) water pipe or hose! Earth leakage circuit breaker must be installed with the appliance, please take page.17 to 27 for the selection of breaker.
  • Page 15 Mounting Instructions Elex 6/8/8.5/9.6/10/12 (P)PEB and Elex 15PPEB See image A1, A2 1� Remove the screw with a Phillips-head screwdriver and open the top cover, as indi- cated in A1� 2� Remove the display plug, remove the top cover and put aside, as indicated in A2� See image A3 3�...
  • Page 16 Mounting Instructions Elex 6/8/8.5/9.6/10/12/15/18/21/24/3IN1 (P) See image B1, B2 Remove the screw with a Phillips-head screwdriver and open the top cover� Remove the display plug and remove the top cover and put beside� Detach the support from the bot- tom housing� See image B3, B4 1�...
  • Page 17: Technical Specifications

    Technical Specifications Technical Specifications Technical specifications Single-Phase Compact Series Elex 8 PEB Elex 8.5 PEB Elex 9.6 PEB Electric supply 220-240V ~ 50-60Hz 220-240V ~ 50-60Hz 220-240V ~ 50-60Hz Nominal power rating 8 kW 8�5 kW 9�6 kW Nominal current 35 A 37 A 42 A...
  • Page 18 Technical Specifications Technical specifications Single-Phase Compact Series Elex 10 PEB Elex 12 PEB Elex 6 PEB Electric supply 220-240V ~ 50-60Hz 220-240V ~ 50-60Hz 220-240V ~ 50-60Hz Nominal power rating 10 kW 12 kW 6 kW Nominal current 43 A 52 A 26 A Circuit breaker...
  • Page 19 Technical Specifications Technical specifications 3-Phase Compact Series Elex 6P PEB Elex 8P PEB Elex 8.5P PEB Elex 9.6P PEB 380-415V 3~ 380-415V 3~ 380-415V 3~ 380-415V 3~ Electric supply 50-60Hz 50-60Hz 50-60Hz 50-60Hz Nominal power rating 6 kW 8 kW 8�5 kW 9�6 kW Nominal current...
  • Page 20 Technical Specifications Technical specifications 3-Phase Compact Series Elex 10P PEB Elex 12P PEB Elex 15P PEB Electric supply 380-415V 3~ 50-60Hz 380-415V 3~ 50-60Hz 380-415V 3~ 50-60Hz Nominal power rating 10 kW 12 kW 15 kW Nominal current 15 A 17 A 22 A Earth leakage circuit breaker...
  • Page 21 Technical Specifications Technical specifications 3-Phase Comfort Series Elex 6P Elex 8P Elex 8.5P Elex 9.6P 380-415V 3~ 380-415V 3~ 380-415V 3~ 380-415V 3~ Electric supply 50-60Hz 50-60Hz 50-60Hz 50-60Hz Nominal power rating 6 kW 8 kW 8�5 kW 9�6 kW Nominal current 8�6 A 12 A...
  • Page 22 Technical Specifications Technical specifications 3-Phase Comfort Series Elex 10P Elex 12P Elex 15P Electric supply 380-415V 3~ 50-60Hz 380-415V 3~ 50-60Hz 380-415V 3~ 50-60Hz Nominal power rating 10 kW 12 kW 15 kW Nominal current 15 A 17 A 22 A Earth leakage circuit breaker 3-POLE 20A 3-POLE 25A...
  • Page 23 Technical Specifications Technical specifications 3-Phase Comfort Series Elex 18P Elex 21P Elex 24P Elex 3IN1P 380-415V 3~ 380-415V 3~ 380-415V 3~ 380-415V 3~ Electric supply 50-60Hz 50-60Hz 50-60Hz 50-60Hz Nominal power rating 18 kW 21 kW 24 kW 18 / 21 / 24 kW Nominal current 26 A 30 A...
  • Page 24 Technical Specifications Technical specifications Single-Phase Comfort Series Elex 6 Elex 8 Elex 8.5 Elex 9.6 220-240V ~ 220-240V ~ 220-240V ~ 220-240V ~ Electric supply 50-60Hz 50-60Hz 50-60Hz 50-60Hz Nominal power rating 6 kW 8 kW 8�5 kW 9�6 kW Nominal current 26 A 35 A...
  • Page 25 Technical Specifications Technical specifications Single-Phase Comfort Series Elex 10 Elex 12 Electric supply 220-240V ~ 50-60Hz 220-240V ~ 50-60Hz Nominal power rating 10 kW 12 kW Nominal current 43 A 52 A Circuit breaker 2-POLE 50A 2-POLE 60A Cable size 6�0 mm 6�0 mm Resistivity of the water supply...
  • Page 26 Technical Specifications Technical specifications Single-Phase Comfort Series Elex 15 Elex 18 Elex 21 Electric supply 220-240V ~ 50Hz 220-240V ~ 50Hz 220-240V ~ 50Hz Nominal power rating 15 kW 18 kW 21 kW Nominal current (2) 33 A (2) 39 A (2) 46 A Earth leakage circuit breaker (2) 2-POLE 40A...
  • Page 27 Technical Specifications Technical specifications Single-Phase Comfort Series Elex 24 Elex 3IN1 Electric supply 220-240V ~ 50Hz 220-240V ~ 50Hz Nominal power rating 24 kW 18 / 21 / 24 kW Nominal current (2) 52 A (2) 39 / 46 / 52 A Earth leakage circuit breaker (2) 2-POLE 60A (2) 2-POLE 60A...
  • Page 28: User Manual

    User Manual User Manual Operation The electronically regulated continuous-flow water heater with automatic temperature adjustment keeps the outflow temperature constant� The device has touch key to switch it on and off, and  /  keys to adjust the heating� ...
  • Page 29: Maintenance

    Maintenance Maintenance Maintenance This device does not require any maintenance by the user� Professional maintenance may only be carried out by duly authorized technical staff� Maintenance, e�g� verifying electrical safety, should only be undertaken by a qualified electrician, observing the rel- evant regulations (IEEE, etc�)�...
  • Page 30: Troubleshooting

    Troubleshooting Troubleshooting First aid • Check the leakage protection switch and the fuses� • Check if any fittings or shower head are affected by the build-up of lime scale or dirt� • See also „Troubleshooting by users“� Troubleshooting by users Problem Cause Solution...
  • Page 31 Troubleshooting Troubleshooting by users Problem Cause Solution User temperature setting Increase the temperature setting too low� on the unit� Depending on your incoming water temperature and the kW of your heater, your water flow rate Flow rate is too high� may exceed the physical heating capacity of your water heater�...
  • Page 32 Troubleshooting Troubleshooting by users Problem Cause Solution Your faucet may have an an- ti-scald feature or a tempering valve that automatically mixes cold water even when you turn Anti-Scald pressure/bal- your control lever or handle to full ancing valve or tempering hot�...
  • Page 33: Warranty Conditions

    Warranty Conditions Warranty Conditions Warranty The rights under this manufacturer’s warranty shall apply in addition to the buyer’s statutory rights� This warranty shall in no way restrict the buyer’s statutory rights in particularly towards the seller� Entitlement The claiming of rights under this warranty shall be subject to the sub- mission of the respective proof of purchase�...
  • Page 34 Elex Compact Series Elex Comfort Series CPT_CFT EN-A-1 Rev 3�6 202012...

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