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Summary of Contents for Steelcase Slim Leg
- Page 1 Troubleshooting Guide DUAL LEG SHROUD Low-Voltage Cable Control Box Collision Detection Device Low-Voltage Cable Controller Lifting Column Power Cable SINGLE LEG SHROUD integrated leg Slim Leg height-adjustable desk Published 12/2021...
- Page 2 09 Desk does not go through full range of motion p 09 Desk movement is not smooth p 09 Lifting Columns jerk or hop while raised or lowered p 10 Error Code displayed on Digital-Display Controller p 12 How Slim Leg Desks Work...
- Page 3 Read the Assembly Directions and User Guide: Reference the Assembly Directions, also available online at steelcase.com/installers, to ensure the desk or bench is assembled correctly. Reference the User Guide, available online at steelcase.com/slimleghad/userguide/en for information on how to operate the desk, presets and height display information.
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Page 4: Service Parts List
22047301SR (North America) Power Kit 1468498001SR Power Hardware Kit 1468497001SR Obtaining replacement parts: After troubleshooting the desk, if replacement parts are required refer to the Product Reference portal for assistance or contact your local Steelcase dealer. If you need help, call 888.STEELCASE. -
Page 5: Common Procedures
Common Procedures Power-Saving Control Box: 1. The Control Box automatically powers down into ‘Standby’ mode after approximately 10 seconds of inactivity. 2. During Standby mode, the Control Box only consumes 0.1 watt of power. How to set the Active Touch display height for the first time: 1. - Page 6 How to power cycle (initialize) the Control Box: In the unlikely event an error occurs, and the desk is unresponsive: 1. Unplug the desk Power Cord from the outlet. 2. Wait at least 10 seconds. 3. Reconnect power to the desk. How to test Lifting Columns: Lifting Column can be operated independently.
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Page 7: Troubleshooting Problems And Solutions
Troubleshooting Problems and Solutions In order to prevent control box failures at installation, please use a volt meter to ensure that every outlet into which a height- adjustable desk will be connected has 120 volts, plus or minus 10 volts, between the hot and neutral contacts (the parallel openings) BEFORE the height adjustable desk is plugged in. - Page 8 Desk will not go up or down: 1. Check for power to desk. (Refer to “No power to desk” on page 06.) 2. Check that the desk is not severely overloaded (Error Code E41, E42, E43, E47, E48, E49). Remove or redistribute weight on the desk;...
- Page 9 Desk goes up, but does not go down (or vice versa): 1. Unplug Power Cable from wall. 2. Unplug each Low-Voltage Cable from the Control Box. 3. Inspect the Low-Voltage Cables and Control Box for damaged pins. If any appear bent, use a thumb tack to correct. (Otherwise, replace necessary components with undamaged versions.) DAMAGED Desk does not go through full range of motion;...
- Page 10 Error code displayed on digital display Controller: ERROR CODE POTENTIAL CAUSE SOLUTION / TROUBLESHOOTING • Position error 1. Initialize the Control Box. (Refer to page 06.) • New Lifting Column added INITIALIZA- TION • Program fault 1. Unplug Power Cable for 15 seconds. 2.
- Page 11 ERROR CODE POTENTIAL CAUSE SOLUTION / TROUBLESHOOTING • Change in Lifting Column E29, E30, 1. Check Lifting Column type to ensure it type matches other Lifting Columns. 2. Change Lifting Column to correct type. 3. Initialize the Control Box. (Refer to page 06.) •...
- Page 12 • Preset data is stored in the Controller itself, not the Control Box. Visit Steelcase.com 12/2021 © 2021 Steelcase Inc. All rights reserved. All specifications subject to change without notice. Trademarks used herein are the property of Steelcase Inc. or of their respective owners.
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