Thermador Masterpiece Series Use And Care Manual page 18

en-us Troubleshooting
Issue
and cooking zones do not heat
up
8.1 Additional information
Notes
If lights up on the display, press and hold the touch
¡
key for the cooking zone in question, in order to read
the fault code.
8.2 Testing cookware suitability
With this function you can check the speed and quality of
the cooking process for individual pieces of cookware.
Requirements
The cookware is cold.
¡
You have read the recommendations for induction cook-
¡
ing → Page 8 .
Fill the cookware with approximately 8 oz. (200 ml) of
1.
water.
Place the cookware on the cooking zone that best
2.
matches the base of the cookware. Center the cook-
ware on the cooking zone.
Possible Results for Cookware Suitability Test
There are three possible outcomes for the cookware suit-
ability test.
Dis- Meaning
pla
y
The cookware is not suitable for the cooking zone.
It will not heat up.
If possible, test the cookware again on a smaller
cooking zone.
The cookware takes longer than expected to heat
up. The cooking process is not ideal.
If possible, test the cookware again on a smaller
cooking zone.
The cookware heats up correctly. The cooking
process is good.
18
Cause and troubleshooting
The appliance is not connected properly.
Disconnect the appliance from the power supply.
1.
Make sure the appliance has been connected as shown in the circuit diagram.
2.
Demo mode is activated.
Disconnect the appliance from the power supply for 30 seconds by briefly switch-
1.
ing off the circuit breaker in the fuse box.
Touch any control within the next three minutes.
2.
If the fault code is not listed in the table, disconnect the
¡
cooktop from the power supply, wait 30 seconds, and
then reconnect it again. If the display appears again,
contact Customer Support and tell them the precise
fault code.
If a fault occurs, the appliance will not switch to standby
¡
mode.
If the diameter of the cooking zone is much smaller than
the diameter of the cookware, only the middle of the
cookware will heat up. This may have a negative effect
on the cooking results.
Select in the basic settings.
3.
→ "Changing the basic settings", Page 13
Touch any control element in the settings range.
4.
flashes in the cooking zone display.
a
The result of the test appears in the cooking zone dis-
a
play after 10 seconds.
→ "Possible Results for Cookware Suitability Test",
Page 18