Nokia EM7500 Installation Manual page 97

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General Troubleshooting Information
Unable to Connect to Network Voyager Using the Ethernet
Port, But Console Access Works
Problem Using the wrong Ethernet cable.
Solution Use a crossover Ethernet cable if you are connecting directly to
the computer. Use a straight-through cable if you are connecting to a hub. For
cabling information, see "Four-Port 10/100 Mbps Ethernet NICs" on page 61.
Problem Port is not configured as active.
Solution Use the CLI over the console connection to verify the interface
configuration and fix it if necessary.
Problem Host port configuration is incorrect.
Solution Use the CLI over the console connection to verify the interface
configuration and fix it if necessary.
Problem Wrong link speed.
Solution Use the CLI over the console connection to verify the interface
configuration and fix it if necessary.
Do Not See Interfaces that Should be Present
Problem Local appliance ports do not appear.
Solution Your NIC might be defective. Contact the appropriate Nokia
customer support site as listed in "Nokia Contact Information" on page 3.
Note
The problem could be with the slot on the PMC card carrier. Try installing
the NIC in another slot.
IP390, 105i & 105s Security Platform Installation Guide 97