Ezviz CS-C1C Manual
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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as "EZVIZ").
This user manual (hereinafter referred to as "the Manual") cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the
prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make
any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the
™ website (http://www.ezvizlife.com).
Revision Record
New release – January, 2021
Trademarks Acknowledgement
™,
™, and other EZVIZ's trademarks and logos are the properties of
EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the
properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED
"AS IS", WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICUL AR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
EZVIZ'S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE
PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR
PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE
TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN
AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C)
FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT
LIMITATION, USING ANY THIRD PARTY'S PRODUCTS, SOFTWARE, APPLICATIONS,
AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNE T ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE
ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND
DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL
NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE
PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE
LAW, THE LATTER PREVAILS.

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Questions and answers

Daniel Goldstein
June 28, 2025

if my sd card cover breaks will you be able to send me another?it is not opening storage status says no memory card.thanks

Daniel Goldstein
June 28, 2025

it is not reading card.it telling me no card in it.i cant pop off cover i have been using this device for a while .never had trouble opening cover before?

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Summary of Contents for Ezviz CS-C1C

  • Page 1 OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE...
  • Page 2: Table Of Contents

    1� Micro SD Card Installation (Optional) ������������������������������������������������5 2� Installation Location �������������������������������������������������������������������������5 3� Installation Procedure ����������������������������������������������������������������������5 4� Waterproof Kit Installation (Optional) �����������������������������������������������7 Operations on the EZVIZ App ��������������������������� 8 1� Live View ������������������������������������������������������������������������������������������8 2� Settings��������������������������������������������������������������������������������������������9 FAQ ��������������������������������������������������������������� 10 EZVIZ Connect ����������������������������������������������� 11 1�...
  • Page 3: Overview

    Overview 1� Package Contents Camera Drilling Template Waterproof Kit Screw Kit Power Adapter Regulatory Information Quick Start Guide The power adapter's appearance is subject to the one you have bought. 2� Basics Power Port Ethernet Port IR light Lens Lens IR light LED Indicator...
  • Page 4: Get The Ezviz App

    Get the EZVIZ App 1. Connect your mobile phone to Wi-Fi (suggested). 2. Download and install the EZVIZ app by searching for “EZVIZ” in the App Store or Google Play 3. Launch the app and register an EZVIZ user account.
  • Page 5: Connect To The Internet

    - On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface. - Scan the QR code on the Quick Start Guide cover or on the body of the camera. Scan QR Code - Follow the EZVIZ app wizard to add the camera to the app.
  • Page 6: 2� Option B: Wireless Connection

    - Scan the QR code on the Quick Start Guide cover or on the body of the camera� Scan QR Code - Follow the EZVIZ app wizard to add the camera to EZVIZ. • Please connect your camera to the Wi-Fi to which your mobile phone has been connected.
  • Page 7: Installation

    Micro SD Card Slot (Remove the cover) After installing the micro SD card, you should initialize the card in the EZVIZ app before using it. 4. In the EZVIZ app, tap the Storage Status in the Device Settings interface to check the SD card status.
  • Page 8 Drilling Template Anchor Screw Fig. 1 Ceiling Mount Drilling Template Anchor Screw Fig. 2 Wall Mount...
  • Page 9: 4� Waterproof Kit Installation (Optional)

    4� Waterproof Kit Installation (Optional) If the camera is installed outdoors or in humid environments, please use the waterproof kit. 1. Insert the gasket into the Ethernet port of the camera. Ethernet Port Gasket 2. Thread A through the nut, the gasket and the endcap. Endcap Gasket 3.
  • Page 10: Operations On The Ezviz App

    The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail. 1� Live View Launch the EZVIZ app, tap Live View, you can view and listen to a live feed, take snapshots, record videos, and choose video definition as needed. Icon Description Share.
  • Page 11: 2� Settings

    Restart Tap to restart the camera. Tap to delete the camera from EZVIZ cloud. After you have deleted the camera, videos stored in the cloud will not be Delete Device deleted. Once you add the camera again, the videos can...
  • Page 12: Faq

    The mobile phone cannot receive alarm prompts when the camera is online� 1. Make sure that the EZVIZ app is running on your mobile phone and that the Motion Detection Notification is enabled. 2. For Android system, make sure the app is running in background; and for iOS, enable the message push function in “Settings >...
  • Page 13: Ezviz Connect

    Before you start, make sure that: 1. EZVIZ devices are connected to the EZVIZ app. 2. In the EZVIZ app, turn off the "Image Encryption" in the Device Settings page. 3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo- Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).
  • Page 14: 2� Use Google Assistant

    The following devices and apps are required: 1. A functional EZVIZ app. 2. In the EZVIZ app, turn off the "Image Encryption" and turn on the "Audio" in the Device Settings page. 3. A TV with functional Chromecast connecting to it.
  • Page 15 EC DECLARATION OF CONFORMITY Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment type [CS-C1C, CS-C1HC, CS-C1T, CS-C2C, CS-CV206, CS-CV310, CS-C3N, CS-C3T, CS-C3TN, CS-C3HX, CS-C3W, CS-C3WN, CS-C3X, CS-C6N, CS-CV246, CS-CV248, CS-C6CN, CS-C6C, CS-C6W, CS-TY1, CS-TY2, CS-TY3, CS-CV336, CS-DB1, CS-DB2 (3MP), CS-DB2 (5MP), CS-DP1,...
  • Page 16 FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

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