BenQ G Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. G Series
  6. User manual

BenQ G Series User Manual

Hide thumbs Also See for G Series:
Table of Contents

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
Stylish Monitor with Eye Care Technology | G Series

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G Series and is the answer not in the manual?

Questions and answers

STEVEN HUSKA
July 17, 2025

Reset BENQ G to factory settings

0

Related Manuals for BenQ G Series

Summary of Contents for BenQ G Series

  • Page 1 LCD Monitor User Manual Stylish Monitor with Eye Care Technology | G Series...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 3: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware (for models without height adjustment stand) Assembling your monitor with a height adjustment stand How to adjust the monitor viewing angle? Viewing angle adjustment How to wall mount the monitor?

  • Page 5: Safety Precautions

    • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. • To avoid possible damage to the monitor, do not use it in a region where power supply is unstable.

  • Page 6: Installation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 7: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use. •...

  • Page 8: Care And Cleaning

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.

  • Page 9: General Warranty Information

    General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: • Documents required for warranty services have been altered by unauthorized use or is illegible. • The model number or production number on the product has been altered, deleted, removed or made illegible.

  • Page 10: Table Of Contents

    Table of Contents Copyright ............................2 Product support ...........................3 Q&A index ............................4 Safety precautions ........................5 Power safety..............................5 Installation..............................6 Operation..............................6 Safety notice for remote control (applicable if a remote control is provided) ......7 Battery safety notice (applicable if a remote control is provided) ..........7 Care and cleaning............................
  • Page 11 Navigating the main menu .......................43 Eye Care menu (selected models only) ....................44 Display menu ............................. 46 Picture menu ............................. 48 Picture Advanced menu .......................... 50 Audio menu ............................... 53 System menu ............................. 54 Troubleshooting ........................57 Frequently asked questions (FAQ)....................... 57 Need more help? ............................

  • Page 12: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (Models with height adjustment stand) (Models with Bright Intelligence function) (Models with standard bezel)
  • Page 13 Monitor Base (for models without height adjustment stand) Monitor Base (for models with height adjustment stand) Quick Start Guide Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) Video Cable: D-Sub (Optional accessory) Video Cable: DVI-D (Optional accessory) Getting started...
  • Page 14 Video Cable: HDMI (Optional accessory) Video Cable: DP (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 15: Getting To Know Your Monitor

    Getting to know your monitor Front view (Models with Bright Intelligence function) (Models with standard bezel) (Models with 16:10 aspect ratio) (Models without Bright Intelligence function) 3 3 4 1. Light sensor (available for models with Bright Intelligence) 2. Control buttons 3.

  • Page 16: Back View

    Back view 1. Input and output ports (vary by model, see Input and output ports on page 2. Stand release 3. Cable cover 4. Kensington lock slot LINE IN D-SUB • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. Input and output ports Available input and output ports may vary depending on your purchased model.
  • Page 17 GW2280 / GW2283 1. AC power input jack 2. DisplayPort socket LINE IN D-SUB 3. HDMI socket 4. D-Sub socket GL2780 5. Audio Line In 6. Headphone jack 7. DVI-D socket 4 5 6 Getting to know your monitor...

  • Page 18: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 25. GW2381 / GW2480 / GW2480L / GW2480E / GW2480EL / GW2480T / GW2480TL / GW2780 / GW2780T LINE IN D-SUB...
  • Page 19 LINE IN D-SUB GL2580HM GL2480 / GL2580H Speakers / Speakers / Headphone Headphone PC / Notebook PC / Notebook Getting to know your monitor...
  • Page 20 GW2280 / GW2283 LINE IN D-SUB Speakers / Headphone PC / Notebook Getting to know your monitor...
  • Page 21 GL2780 Speakers / Headphone PC / Notebook The location and available input and output jacks may vary depending on the purchased model. Getting to know your monitor...

  • Page 22: How To Assemble Your Monitor Hardware (For Models Without Height Adjustment Stand)

    How to assemble your monitor hardware (for models without height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 23 Tighten the thumbscrew on the bottom of the monitor base as illustrated. Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • Page 24 2. Remove the cover of the cable management system. The stand arm also works as a cable management system that helps keep the cables neat and clean. Slide the cable cover up to align the marking on the cable cover with the unlock icon on the stand arm. Remove the cover as illustrated.
  • Page 25 To Connect the D-Sub Cable Pass the cable through the cable management hole on the stand arm first. Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at LINE IN D-SUB the end with the ferrite filter) to the computer video...
  • Page 26 6. Connect the audio cable. Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. LINE IN D-SUB 7. Install the cable cover. After all cables have been connected to the monitor, work with the cable management system to route the cables properly.

  • Page 27: How To Detach The Stand And The Base (For Models Without Height Adjustment Stand)

    How to detach the stand and the base (for models without height adjustment stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down...
  • Page 28 3. Remove the monitor base. Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated. How to assemble your monitor hardware (for models without height adjustment stand)

  • Page 29: Using The Monitor Wall Mounting Kit (For Models Without Height Adjustment Stand)

    Using the monitor wall mounting kit (for models without height adjustment stand) The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully.
  • Page 30 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 31: Assembling Your Monitor With A Height Adjustment Stand

    Assembling your monitor with a height adjustment stand How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 32 You might want to adjust the monitor stand height. See Adjusting the monitor height on page 34 for more information. Your monitor is an edge to edge monitor and should be handled with care. Adjust the screen angle by placing your hands on the top and on the base of the monitor as illustrated.

  • Page 33: How To Detach The Base (For Models With Height Adjustment Stand)

    How to detach the base (for models with height adjustment stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.

  • Page 34: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 35: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 36: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details. Assembling your monitor with a height adjustment stand...

  • Page 37: Using The Monitor Wall Mounting Kit (For Models With Height Adjustment Stand)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. Assembling your monitor with a height adjustment stand...

  • Page 38: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 39: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 40 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To change Custom Key 2 Input the default settings, see Customizing the hot keys on page (GL2480 / GL2780) By default, the key is the hot key .

  • Page 41: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display. The utility is available on the website.

  • Page 42: Choosing An Appropriate Picture Mode

    Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 50 for all the available picture modes. Go to for a desired picture mode. Picture Advanced Picture Mode is preferred, select Low Blue Light...

  • Page 43: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu. See Basic menu operation on page 39 for details.

  • Page 44: Eye Care Menu (Selected Models Only)

    Eye Care menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 (Models with Color Weakness function) Item Function Range Turns the Bright Intelligence function on or off. The built-in • Bright Intelligence light sensor works with Bright Intelligence technology to • detect the ambient light, image brightness and contrast, and then balance the screen automatically. Sets to display the light condition around the •...

  • Page 46: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Use this to change the input to that appropriate to • Input D-Sub your video cable connection type. • (for models with DP inputs) • (for models with DVI inputs) • HDMI Adjusts the horizontal position of the screen image. 0 to 100 H.

  • Page 48: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Adjusts the tone luminance. • Gamma • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory Bluish pre-set to the PC industry standard white color.

  • Page 50: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Decreases the blue light emitted from the display to Low Blue Light / Low reduce the risk of blue light exposure to your eyes. Blue Light Plus The value for each mode indicates how much blue light is (Models decreased compared with the mode.
  • Page 52 Item Function Range Slightly enlarges the input image. Use this feature to hide annoying • ON Overscan edge noise if present around your image. • OFF Available only when the input source is HDMI or D-Sub (VGA converted from Component). This feature is provided to allow aspect ratios other than 16:9 or Display Mode...

  • Page 53: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 54: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 55 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 56 Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture Mode • Low Blue Light Low Blue Sets the function to be accessed by custom key 2. Custom Key Light Plus • Display Mode Sets the function to be accessed by custom key 3.

  • Page 57: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download file from the website (see Product support on page 3). Refer to Resolution " ". And then select the correct resolution, refresh rate Adjusting the Screen Resolution and make adjustments based on these instructions. •...
  • Page 58 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the function to set a proper aspect ratio for the input sources.

  • Page 59: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Troubleshooting...

This manual is also suitable for:

Gw2381Gw2480Gw2480lGw2480eGw2480elGw2480t ... Show all

Table of Contents