BenQ G Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. G Series
  6. User manual

BenQ G Series User Manual

Stylish monitor with eye care technology
Hide thumbs Also See for G Series:
Table of Contents

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
Stylish Monitor with Eye Care Technology | G Series

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G Series and is the answer not in the manual?

Questions and answers

Related Manuals for BenQ G Series

Summary of Contents for BenQ G Series

  • Page 1 LCD Monitor User Manual Stylish Monitor with Eye Care Technology | G Series...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware How to adjust the monitor viewing angle? Viewing angle adjustment How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately) Useful tools to enhance efficiency...

  • Page 5: Power Safety

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...

  • Page 6: Care And Cleaning

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...

  • Page 7: Typographics

    Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...

  • Page 8: Table Of Contents

    Viewing angle adjustment ........................23 Using the monitor wall mounting kit (purchased separately) ............24 Getting the most from your BenQ monitor ..............25 Downloading the LCD Monitor driver files from the Internet............. 25 How to install the monitor on a new computer ................26 How to upgrade the monitor on an existing computer ..............
  • Page 9 Input menu ............................... 38 Learning menu ............................39 Mode menu .............................. 41 Eye Care menu ............................43 Color menu .............................. 45 Audio menu ............................. 47 Custom menu ............................49 System menu ............................51 Troubleshooting ........................55 Frequently asked questions (FAQ)....................... 55 Need more help? ............................

  • Page 10: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
  • Page 11 Power Cord (Supplied item may differ by model or region.) Video Cable: HDMI Video Cable: USB-C™ (Optional accessory) The length of USB-C™ cable should be less than 1 meter to make the connection easy. • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 12: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Light sensor (available for models with Bright Intelligence) 2. Built-in microphone 3. Control buttons 4. Power button 5. Power LED indicator 6. MIC LED indicator (See page details.) Back view 7. Headphone jack 8.

  • Page 13: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 17. Speakers / Headphone PC / Notebook Getting to know your monitor...

  • Page 14: Power Delivery Of Usb-C™ Ports On Your Monitor

    Power delivery of USB-C™ ports on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. GW2485TC / GW2485TE / GW2785TC / GW2785TE USB-C™...

  • Page 15: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product.
  • Page 16 Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • Page 17 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
  • Page 18 Follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 19: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
  • Page 20 And then detach the base from the stand. How to assemble your monitor hardware...

  • Page 21: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 22: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 23: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details.

  • Page 24: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 25: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 25 for details.

  • Page 26: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 27: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 28: How To Install On Windows 10 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 29: How To Install On Windows 8 (8.1) System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 30: How To Install On Windows 7 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 32: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.

  • Page 33: Customizing The Hot Keys

    OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for Input. To change Rotation Key 1 the default settings, see Customizing the hot keys on page • For Up/Increase adjustment. •...

  • Page 34: Choosing An Appropriate Picture Mode

    3. Select an appropriate display mode. The setting will take effect immediately. Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Mode menu on page 41 for all the available picture modes. Go to Mode for a desired picture mode.

  • Page 35: Charging The Connected Device Via Usb-C™ Port

    MIC LED indicator Light color Description Green The microphone is turned on and ready for use. Amber The microphone is muted. The microphone is not available. Charging the connected device via USB-C™ port The USB-C™ port on your monitor supports power delivery in standby mode yet it is disabled by default.
  • Page 36 6. On you laptop, decide the way you want the content to be displayed on the connected monitors: Duplicate, Extend, or Projector only. Additional software (purchased separately) may be used to manage the display. Refer to the manual of the purchased software for more information.
  • Page 37 Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu. See Basic menu operation on page 32 for details.

  • Page 38: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 39: Learning Menu

    Learning menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 40 Item Function Range Visual Care Mode For online learning with low contrast and Mode high saturation. Coding For coding or programming with high contrast and saturation. Reading For reading e-books or documents. ePaper For reading e-books or documents in black and white with suitable on-screen brightness and clear texts.

  • Page 41: Mode Menu

    Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 42 Item Function Range sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Color Adjusts color matching representation for people with color Weakness vision deficiency to distinguish colors easily. You are provided with on this monitor. Red Filter Green Filter Go to...

  • Page 43: Eye Care Menu

    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 44 Item Function Range Low Blue Decreases the blue light emitted from the display to reduce Light Plus the risk of blue light exposure to your eyes. The amount of blue light reduced in each low blue light mode varies and has been set particularly for the specified scenario. Choose one mode to suit your needs.

  • Page 45: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 46 Item Function Range Normal Allows video and still photographs to be viewed Color Temperature with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.

  • Page 47: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 48 Item Function Range Speaker Adjusts the speaker settings. Speaker Adjusts the speaker volume. 0 ~ 100 Volume Speaker Mutes the speaker. • ON Mute • OFF Microphone Adjusts the microphone settings. MIC Volume Adjusts the microphone volume. 0 ~ 10 Noise Reduces unwanted noises around.

  • Page 49: Custom Menu

    Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 50 Item Function Range Custom Key Sets the function to be accessed by Custom Key. • Brightness Select a category first, and choose up to 3 options to • Speaker be accessed by this key. Volume • MIC Volume Navigating the main menu...

  • Page 51: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 52 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
  • Page 53 Item Function Range Display This feature is provided to allow aspect ratios other than Mode 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Mode, different Display Mode option is pre-set.
  • Page 54 Item Function Range Resolution Sets whether to display the resolution notice of the • ON Notice recommended resolution when a new input source is • OFF detected by the monitor. Information Displays the current monitor property settings. • Current Resolution •...

  • Page 55: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download file from the website (see Product support on page 3). Refer to Resolution " ". And then select the correct resolution, refresh rate Adjusting the Screen Resolution and make adjustments based on these instructions. •...
  • Page 56 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
  • Page 57 Audio No sound can be heard from the built-in speakers. (selected models only) • Check whether the desired cable to input audio signals is properly connected. See Connect the headphone. on page 17 for details. • Increase the volume (volume may be muted or too low). •...

  • Page 58: Need More Help

    • Check if the input source has been selected to USB-C from Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Troubleshooting...

Table of Contents