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G Series
LCD Monitor
User Manual

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Table of Contents
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Summary of Contents for BenQ GL2450E

  • Page 1 G Series LCD Monitor User Manual...
  • Page 2: Copyright

    Copyright Copyright 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 4: Table Of Contents

    How to detach the base ......................... 13 Using the monitor wall mounting kit ....................15 Getting the most from your BenQ monitor ..............16 How to install the monitor on a new computer ................17 How to upgrade the monitor on an existing computer ..............19 How to install on Windows 10 system (selected models only) ...........
  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (for models without height adjustment stand) Monitor Base (for models without height adjustment...
  • Page 6 Video Cable: D-Sub Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Audio Cable (Optional accessory for models with speakers, sold separately) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Speakers (for models with speakers) 4. Input and output ports (vary by model, Input and output ports on page 5. Kensington lock slot • Above diagram may vary depending on the model. •...
  • Page 8 Input and output ports Available input and output ports may vary depending on your purchased model. Check the document on the provided CD for details. Specification Models with HDMI inputs 1. AC power input jack 2. Audio Line In 3. Headphone jack 2 3 4 5 4.
  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If your model came with a height adjustment stand (HAS), refer to Appendix: Assembling your monitor with a height adjustment stand (HAS) on page 42 for details on hardware installation. • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.
  • Page 10 If the screen size is 27 inches, follow the illustrations on the right to attach the monitor stand and the base. Tighten the screw that fixes the stand to the monitor. Use of a flat-head screwdriver is recommended. Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 11 2. Connect the video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 12 Turn on the monitor by pressing the power button on the right of the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
  • Page 13: How To Detach The Base

    How to detach the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 14 If the screen size is 27 inches, follow the illustration on the right to detach the monitor base. Release the screw that fixes the stand to the monitor. Use of a flat-head screwdriver is recommended. Then pull the monitor stand backward away from the monitor.
  • Page 15: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
  • Page 16: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
  • Page 17: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.
  • Page 18 Driver files Suitable models GL2450 GL2450 / GL2450M GL2450H GL2450H / GL2450HM / GL2450HT G2450 G2450 G2450H G2450HM GL2750H GL2750HM G2750 G2750 G2750H G2750HM Getting the most from your BenQ monitor...
  • Page 19: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 20: How To Install On Windows 10 System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 21: How To Install On Windows 8 (8.1) System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 22: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 23: How To Install On Windows Vista Systems

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 24: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 25: How To Adjust Your Monitor

    How to adjust your monitor The control panel For models without speakers For models with speakers : Adjusts vertical position, phase, horizontal position and pixel clock automatically. AUTO key: Activates OSD main menu and return to the previous menu or exit OSD. MENU key (for models without speakers): For Up/Increase adjustment.
  • Page 26: Hot Key Mode

    Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Display Mode hot key (for models without speakers) Press the key continually to switch between . The setting will Full Aspect take effect immediately.
  • Page 27 Input hot key (not available for analog-only models) Press the key to toggle between ENTER different PC video signal inputs that may be connected to your monitor. The setting will take effect immediately. See also Input on page How to adjust your monitor...
  • Page 28: Main Menu Mode

    Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 29 Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu. 1.
  • Page 30 Item Function Operation Range Phase Adjusts the pixel clock phase 0 to 63 Press the keys timing to synchronize with the to adjust the value. analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page How to adjust your monitor...
  • Page 31 Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu. 1.
  • Page 32 Item Function Operation Range - Press to enter the Color menu. Color ENTER Color Normal: Allows video and Press the keys to Temperature still photographs to be select this option. viewed with natural coloring. This is the factory default color. Bluish: Applies a cool tint to the image and is factory pre-set to the PC industry...
  • Page 33 Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu. 1.
  • Page 34 Item Function Operation Range Picture Selects a picture mode that • Standard Press the keys to Mode best suits the type of images change the settings. • Low Blue Light shown on the screen. • Movie • Standard - for basic PC •...
  • Page 35 Item Function Operation Range Senseye Displays the preview of • ON Press the keys to Demo screen images under the change the settings. • OFF selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the...
  • Page 36 Item Function Operation Range Color Determines the color space Press the key to • RGB ENTER Format (RGB or YUV) based on the select this option. Press the • YUV following detected video keys to change signal: the settings. • D-Sub (VGA) from PC: The default Color Format is RGB.
  • Page 37 Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu. 1.
  • Page 38 System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. For models without certain functions, their settings and related items will not appear on the menu. 1.
  • Page 39 Item Function Operation Range Language Sets the OSD menu language. Press the • English keys to change the settings. • French • German • Italian • Spanish • Polish The language options • Japanese displayed on your OSD may differ from those •...
  • Page 40 Item Function Operation Range OSD Lock Prevents all the monitor • YES Press the keys settings from being to change the settings. • NO accidentally changed. When this function is activated, the To unlock the OSD OSD controls and hotkey controls when the OSD is operations will be disabled.
  • Page 41 *DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. How to adjust your monitor...
  • Page 42: Appendix: Assembling Your Monitor With A Height Adjustment Stand (Has)

    Appendix: Assembling your monitor with a height adjustment stand (HAS) How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 43 Extend the monitor to the maximum extended position. Then tilt the monitor. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor height. See Adjusting the monitor height on page 45 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
  • Page 44: How To Detach The Base

    How to detach the base To move the monitor properly, you should extend the monitor to its maximum height, then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated. 1.
  • Page 45: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
  • Page 46: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
  • Page 47: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. Appendix: Assembling your monitor with a height adjustment stand (HAS)
  • Page 48: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. Appendix: Assembling your monitor with a height adjustment stand (HAS)
  • Page 49: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions How do you use a VGA extension cable? Remove the extension cable for the test.
  • Page 50: Need More Help

    • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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